Alan Simms
IEng, MIIE, GHR Reg, GQHP.

  Counsellor, Hypnotherapist
& NLP Practitioner

Terms & Conditions

 

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Pricing

We aim to reflect the most accurate information on our prices at all times. We will make all reasonable efforts to present accurate information, but we cannot guarantee this.

Privacy
We recognise the concern of our customers regarding privacy of information. All information you give to us is stored securely, and is not accessible to other users. Rest assured that any information you give to us will not be distributed to any other companies.

We are committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998). We collect information about you for two reasons: firstly, to process your order and secondly, to provide you with the best possible service. We will not e-mail you or pass your information to another trader unless you have given us your consent. In order to process your payment we may, however, provide financial information to our account processors (including Banks and such organisations). In addition, you may notify us if you do not wish to receive any further marketing information from us. The type of information we will collect about you includes:

  • your name or company name
  • address
  • phone number
  • email address
  • credit/debit card details if applicable
     

We will not collect sensitive information about you without your explicit consent.

We will endeavour to ensure the information we hold will be accurate and up to date. You can check the information that we hold about you by emailing us. If you find any inaccuracies we will delete or correct it promptly.

The personal information which we hold will be held securely in accordance with our internal security policy and the law. If we intend to transfer your information outside the EEA (European Economic Area) we will always obtain your consent first, except for payment processing though the secure channels of our banking partners. We may use technology to track the patterns of behaviour of visitors to our site. This can include using a "cookie" which would be stored on your browser. You can usually modify your browser to prevent this happening. The information collected in this way can be used to identify you unless you modify your browser settings.

If you have any questions or comments about privacy, feel free to email us.

We do not knowingly collect for company use any personal information of children under 12 without the consent of their parent or carer.

Refunds
Once booked, appointments will be invoiced, whether or not you attend, unless you have contacted us to cancel or  re-schedule your appointment at least 24 hours in advance.

Use of Site
We reserve the right to refuse service, terminate accounts, and/or cancel transactions at our discretion if we believe that customer conduct is in violation or breach of any applicable law or our terms and conditions, or is harmful to the interests of our practice. This does not affect your statutory rights as a consumer. Contracts are established at time of dispatch. For more information please visit Which? Online.

Links
Certain links in this website will lead to websites not under our control. The links are provided solely for your convenience and do not constitute any endorsement of any third party products or services. We accept no responsibility for any loss or damage you sustain by visiting these websites.

Copyright
The layout, content, design, graphic, photographic, text, multimedia, audio-visual material and other contents of this web site are the property of Mr A. Simms or have been licensed to Mr A. Simms, and are protected by all applicable national and international trade mark, service mark, copyright and other intellectual property laws, rules, regulations, treaties, and conventions. Information, logos, titles, and Internet links accessed, obtained, downloaded or copied by or through our services belong to the purveyors of such information and Internet links are subject to all applicable intellectual property laws, rules, regulations, and treaties. You understand and agree that copying or distributing information and other data, in whatever form and without the express written consent of its owner, may constitute infringement of one or more intellectual property laws, conventions, rules, regulations, or treaties.

Information
We do not represent or warrant that the material comprised on this site is completely accurate or up to date and we have no liability in respect of such material or for any use of any such information by any person. 

Jurisdiction
This easier is not directed to any person in any jurisdiction whether the publication or availability of the easier, or the promotions or offers, is prohibited and persons to whom such prohibitions apply must not use the easier. These terms and conditions are guaranteed by and constructed in accordance with English law with English courts having exclusive jurisdiction.

 

     

 

 Last updated 11/01/2005

 

Copyright (c) 2004 All rights reserved.
info@persoanal-therapy.co.uk

Terms and Conditions