TG - Mac FAQ

Note that OS X 10.3 Panther allows the user to reinstall Internet Explorer directly from the OS CD without needing Pacifist. See Q062 for more information.

top (updated 23/02/04)

Q006: Internet Explorer sometimes loads a blank page and the page elements only appear when I move my mouse over them. What's wrong?

There are known problems with windows not being drawn correctly in the OS X version of Internet Explorer.

Try to resize the page using the tapered marker in the bottom right corner and see if that redraws the window (quicker than "refreshing").

These issues should have been resolved in the most recent, and final, version of Internet Explorer (v.5.2.3). Internet Explorer can be downloaded from this official Microsoft download site...

http://www.microsoft.com/mac/downloads.aspx

top (updated 29/11/04)

Q007: How do I restore the RSAC Rating Settings in the Rating preferences of Internet Explorer?

Launch the Microsoft Internet First Run application (assuming that it is present on your HD) and then try again. This is only known to work on Internet Explorer 5.x for Classic OS but NOT OS X.

top (updated 23/02/04)

Q008: How do I get started with Mac Outlook Express 5.x?

Take a look at the file entitled "Read Me" in the Outlook Express application folder - that should be plenty to get your teeth into for starters.

For the main course, you might want to cast your eye over the following...

http://www.macoptions.com/oe/faq.htm

top (updated 23/02/04)

Q009: Where does Outlook Express 5 store its mail and address book data?

One of the following two pathways...

Mac HD:Documents:Microsoft User Data:Identities:
Mac HD:[path to Outlook Express application folder]:Identities:

top (updated 23/02/04)

Q010: I'm unable to launch Outlook Express 5 - what can I try to fix this?

Firstly, compact the database...

Rebuild the Outlook Express database

Failing that you may have to delete one or both of these files...

Mac HD:System Folder:Preferences:Outlook Express Prefs
Mac HD:Documents:Microsoft User Data:Identities:[your Identity]:Preferences

In the case that you delete the file at pathway (2), you will need to reconfigure the Tools > Accounts section when you (eventually) get back into Outlook Express.

top (updated 23/02/04)

Q011: How do I create HTML hyperlinks and images in outgoing Outlook Express 5 mails?

You can't without help. Use the "Send Complex HTML" AppleScript for Outlook Express which is available on this site...

http://freespace.virgin.net/richard.grieve/files/complex.sit

To use this script, download and double-click on the .SIT file to expand it into a file labelled "Send Complex HTML".

Drag the expanded file into Mac HD:Documents:Microsoft User Data:Script Menu Items:

The next time that you launch Outlook Express, the Scripts menu (shown by a script icon in the menu bar) should contain the "Send Complex HTML" item.

This script will allow you to send out genuine HTML files such as newsletters that you have prepared earlier. Alternatively, the script lets you send out the Web content of whichever page is foremost in Internet Explorer at the time of sending.

Note that normal URLs can be made clickable by enclosing them in angled brackets eg. <http://www.apple.com/> so you don't need to use the Send Complex HTML script if that's all you wanted to achieve.

top (updated 23/02/04)

Q012: Can Outlook Express 5 be forced to store its mail and address book data anywhere on the HD?

Yes. Mac Outlook Express 5.x allows you to store your mail in any location on your local drives so long as you can specify exactly where the application should look for the data. An example should make things a bit clearer...

Quit Outlook Express if it is running
Move your Identities folder (wherever it is) to the desired location
Make an alias of the newly-moved Identities folder (highlight it, then go to File > Make Alias)
Move this alias to Mac HD:Documents:Microsoft User Data:
Make sure the alias is labelled "Identities" (without quotes) - if you have left the old Identities folder in this pathway, get rid of it otherwise you won't be able to rename the alias

When Outlook Express is next launched, it should look at this alias and resolve it to the location of the original folder, which will be wherever you placed it during stage (2).

top (updated 23/02/04)

Q013: I need to set a password on my outgoing mail server in Outlook Express. How do I do this?

Authenticated SMTP was introduced in Outlook Express 5.02. If you're not using this already, upgrade to the latest version here.

Once you've got a version of Outlook Express installed that can handle the job, you need to do the following...

Go to Tools > Accounts > Mail
Highlight the relevant mail account configuration and click Edit
Click the Click here for advanced sending options tab
Click the SMTP server requires authentication box and set the preferences below as necessary (will default to the same password as for POP3)

top (updated 23/02/04)

Q014: Where can I find AppleScripts for Outlook Express?

General AppleScripts can be found here...

http://www.scriptbuilders.net/

New soundsets for Outlook Express (plus the Expression application which allows you to create your own soundsets) can be found here...

http://www.soundsetcentral.com/

top (updated 23/02/04)

Q015: Attachments from some PC users come through as "Enclosure (application/ms-tnef document)"

This is usually due to a misconfiguration in the sender's Outlook address book. As a workaround, use the freeware utility called "TNEF's Enough" to extract the correct data from the mail...

http://www.versiontracker.com/dyn/moreinfo/mac/8415

top (updated 27/11/04)

Q016: Can Outlook Express 5 be set to request a return receipt on outgoing mails?

Click here to see the full article. Note that return/read receipts are not supported on many platforms.

top (updated 23/02/04)

Q017: Outlook Express 5 won't start and reports "The Outlook Express rules file appears corrupt." - what can I do?

Delete Mac HD:Documents:Microsoft User Data:Identities:[your Identity]:Rules and try again.

top (updated 23/02/04)

Q018: Outlook Express 5 won't start and reports "The Outlook Express schedules file appears corrupt." - what can I do?

Delete Mac HD:Documents:Microsoft User Data:Identities:[your Identity]:Schedules and try again.

top (updated 23/02/04)

Q019: Outlook Express 5 How do I set an "Out Of Office" reply?

NOTE: The best option is to enable a vacation message through the Web interface that your ISP provides you with (contact them for details). If you don't wish to do this, or the feature is not supported by your ISP, then follow the information below...

1) Setting up the Auto-Response Rule:

Go to Tools > Rules > Mail (POP) > New
Set the "Rule name" to "Out of Office" (or similar)
Set the "If" box to "All messages"
Set the "Then" box to "Reply"
Click Reply Text... and fill in your desired autoresponse.

2) Setting up a Send & Receive Schedule:

Go to Tools > Schedules > New
Name "Timed Send/Retrieve Mail" (or similar)
Set the "When" box to "Repeating Schedule", and select how often.
Set the "Action" box to "Retrieve Mail" from [Your Account]
Click the "Add Action" button
Set the "Action" box to "Send All"
Click OK

When you return to the office, turn the above Rule and Schedule off using the relevant tick boxes.

NOTE: The above relies on your Mac being on at all times and having a permanent Internet connection. If this is not the case, you also need the information below.

3) If you instead use a dial-up connection via Remote Access, you need to make sure that autodial is turned on. To do this:

Go to Apple > Control Panels > Remote Access
Click Options... > Protocol
Make sure that "Connect automatically when starting TCP/IP applications" is ticked
Click OK and exit Remote Access, clicking Save if prompted.
Go back to the Schedule you created in step (2) and set the Dial-Up options to "Return to Previous State" and click OK.

top (updated 23/02/04)

Q020: How do I password-protect my Outlook Express 5 Identities?

This feature was not carried over during the transition from Outlook Express 4.x to Outlook Express 5.x. Those wishing to protect their Outlook Express data have two main options...

Go to http://www.applescriptcentral.com/ and download the "Password - No Window" script, then configure as per the included readme.
Use the OS 9.x Multiple Users Control Panel to set up separate OS user profiles.

Method (1) is more convenient, but very trivial to bypass and hence not at all secure. Method (2) is much more robust, but requires you to log out of your OS profile just to switch Identities.

top (updated 23/02/04)

Q021: Does Outlook Express 5 work on OS X? How can I stop it from launching Classic?

Outlook Express 5 does work in OS X but only by making use of the Classic environment. Effectively, this means that OS 9.x has to launch inside of OS X before Outlook Express 5 will run (somewhat cumbersome). An OS X native version of Outlook Express 5 that doesn't require the Classic environment looks unlikely to ever surface. Your choices are as follows...

Use Outlook Express 5 while still booted into OS 9.x.
Use Outlook Express 5 in OS X after launching the Classic environment.
Switch to an alternative OS X mail client such as Apple's Mail.app or Entourage, part of Microsoft's commercial package Office v.X.

top (updated 23/02/04)

Q022: How do I get the Spell Check feature of Outlook Express 5 to work?

Outlook Express 5 does NOT have its own spellchecker built in. You need to have at least Microsoft Office 98 installed in order to use the Spelling menu option in Outlook Express 5. There are alternative standalone spellcheckers available though, for example the freeware Excalibur.

top (updated 23/02/04)

Q023: How do I disable autodial in OS 9.x and earlier?

Disable/deactivate AppleTalk
Untick "Connect automatically when starting TCP/IP applications" in Remote Access > Options.
Check the Date & Time Control Panel to make sure that there's no synchronisation with a time server.
Disable the following extensions via the Extensions Manager:

          File Sharing
          File Sharing extension
          Web Sharing
          Web Sharing extension
Enable Advanced mode in the TCP/IP Control Panel (Edit > User Mode) then click Options and make sure that "Load only when needed" is checked.
Check the Startup Items folder for any contents that might need an Internet connection.
Check the Software Update Control Panel and make sure that it isn't set to update on a repeating schedule.
Start up from a base set of extensions to see if this stops the problem. If it does, a third-party application may be responsible.
Disable the Time Synchronizer extension via the Extensions Manager.

top (updated 23/02/04)

Q024: Why can't I download files in Internet Explorer anymore?

Internet Explorer may be unable to download compressed files (ZIPs, SITs etc.) if it has been previously configured to use a third-party download utility. The most common case occurs where a download utility called Speed Download has been installed and then removed from the system. In this example, file associations have been made between certain file types and Speed Download - since the Speed Download utility is no longer present on the system, Internet Explorer isn't able to download those particular files.

To rectify the problem, you will need to reset the file associations of the affected file types and point these associations back to their default application (Stuffit Expander).

1) Open the Internet Explorer Preferences panel and go to Receiving Files > File Helpers.
2) Search through the list of file types for any references to Speed Download (or any other third-party download utilities that have been used before).
3) Double click the first matching item that you find to bring up its Edit File Helper window.
4) Make sure that the file associations point towards the default handler Stuffit Expander (which should already be installed). The screen should look something like this...

5) Click OK and repeat the above for any other instances in the list that appear to be linked to the defunct Speed Download / other download utility.
6) Restart Internet Explorer and try to download files again.

top (updated 23/02/04)

Q025: How do I remove messages that crash Outlook Express?

Launch Outlook Express.
Go to View > Preview Pane in order to turn off the Preview Pane temporarily.
Highlight the troublesome message(s), and Outlook Express should NOT crash.
Delete the message(s) and empty the Deleted Items folder.
Go to View > Preview Pane again to re-enable the Preview Pane.

top (updated 23/02/04)

Q026: Why are my Messages and Database files growing in size all the time?

Outlook Express stores its mail and address book data across two main files in the Identities folder, and those are the Messages and Database files. These will grow as Outlook Express is used more and more, and it is important to remember that the size of these files CANNOT be reduced by deleting old messages and attachments from with Outlook Express.

Instead, to reduce the size of the above files, you will need to compact and possibly rebuild the Outlook Express database. To do this, try the following advice...

Rebuild the Outlook Express database

top (updated 23/02/04)

Q027: Why won't my preference changes stick in OS X Internet Explorer?

This is a known issue, so try the following as a workaround...

Quit out of all applications
Launch Internet Explorer
Change your preferences as desired and then quit out of Internet Explorer. Your preferences should
then save correctly.

Also try repairing permissions...

For OS 10.2.x and above:

Go to /Applications/Utilities/
Launch Disk Utility
Select the hard disk, then click the First Aid tab
Click Repair Disk Permissions

For OS 10.1.5:

Download and run Apple's Repair Privileges utility.

top (updated 23/02/04)

Q028: Outlook Express 5 won't start and reports "The Outlook Express mailing lists file appears corrupt." - what can I do?

Delete Mac HD:Documents:Microsoft User Data:Identities:[your Identity]:Mailing Lists and try again.

top (updated 23/02/04)

Q029: How do I "Get Info" on an application?

Quit the application in question, then click on the icon of the application once to highlight it (this needs to be the correct application icon, not an alias of it). Then either go to File > Get Info or press the Apple-i key combination. The Get Info window is mainly of use for changing the memory allocation of particular applications.

Click here to see what the Get Info window looks like.

Click here for more information on changing the memory allocation of applications

top (updated 23/02/04)

Q030: How do I change the memory allocation of a Classic OS application?

Memory allocations can be changed through the File > Get Info > Memory menu.

Click here to see the full article.

top (updated 23/02/04)

Q031: How do I auto-disconnect in Outlook Express 5.x?

The Mac has no default auto-disconnect feature that will prompt to close the dial-up connection once all TCP/IP applications have been closed. The standard options available in FreePPP, PPP and Remote Access allow you to set a timeout so that the modem disconnects after a specified period of idle, but this isn't really an example of auto-disconnect.

Despite the above, Outlook Express 5.x uses a Tools > Schedules feature that allows you to auto-disconnect the modem after a Send & Receive process has been completed.

top (updated 23/02/04)

Q032: How do I make multiple diallers in Classic OS?

Remote Access can support multiple diallers (configurations) via the File > Configurations > Duplicate feature.

Click here to see the full article.

top (updated 23/02/04)

Q033: Why don't Macs need filename extensions?

Click here to see the full article.

top (updated 23/02/04)

Q034: How do I resolve Mac OS Internet Scripting errors?

These errors often occur because the Internet Control Panel does not know which browser and e-mail client to use as default.

Click here to see the full article.

top (updated 23/02/04)

Q035: How do I change my reply-to address in Outlook Express 5.x?

Go to Tools > Accounts > Options, set the Header to reply-to and the Value to the desired address.

Click here to see the full article.

top (updated 23/02/04)

Q036: How do I kill a rogue process in OS X?

OS X has a Force Quit screen that can be accessed by pressing Alt-Apple-Escape, but if this does not work, you may need to use the Terminal to kill a rogue process / stuck application.

Click here to see the full article.

top (updated 23/02/04)

Q037: How do I stop automatic dial-up attempts at startup?

Click here to see the full article.

top (updated 23/02/04)

Q038: Why can't I view HTML content in Outlook Express 5.x?

This could occur because Outlook Express needs more memory to be assigned to it, or because of a corrupt HTML Extension.

Click here to see the full article.

top (updated 23/02/04)

Q039: How do I resolve Serial DMA errors on reboot?

Click here to see the full article.

top (updated 23/02/04)

Q040: How do I move mail from PC to Mac?

Click here to see the full article.

top (updated 23/02/04)

Q041: Why can't I see all of my Outlook Express 4.x preferences?

This occurs because the Outlook Express application becomes separated from the Preference Panels folder.

Click here to see the full article.

top (updated 23/02/04)

Q042: How do I reinstall Open Transport on Classic Mac OS?

Click here to see the full article.

top (updated 23/02/04)

Q043: How do I reinstall Remote Access on Classic Mac OS?

Click here to see the full article.

top (updated 23/02/04)

Q044: How do I back up mail in Outlook Express 5.x?

Click here to see the full article.

top (updated 23/02/04)

Q045: Where can I download Internet Explorer / Outlook Express / MRJ?

Downloads	Kind	Size
IE 5.1.7	Browser - OS 8.1 and above	11.4 Mb
IE 5.2.3	Browser - OS X 10.1.5 and above	6.7 Mb
OE 5.0.6	Mail client - OS 8.1 and above	9.3 Mb
MRJ 2.2.6	Java compatibility for IE	5.1 Mb

top (updated 23/02/04)

Q046: How do I set the default e-mail client in OS X?

For OS X 10.2.x and earlier

Go to Apple > System Preferences...
Click Internet
Click the Email tab
Select the "Default Email Reader" as desired
Close System Preferences

For OS X 10.3.x

Go to the Applications folder
Launch the "Mail" application
Go to the Mail menu and select Preferences...
Click the General tab
Select the "Default Email Reader" as desired
Close the preferences panel and quit the Mail application

top (updated 23/02/04)

Q047: How do I set the default Web browser in OS X?

For OS X 10.2.x and earlier

Go to Apple > System Preferences...
Click Internet
Click the Web tab
Select the "Default Web Browser" as desired
Close System Preferences

For OS X 10.3.x

Go to the Applications folder
Launch the "Safari" application
Go to the Safari menu and select Preferences...
Click the General tab
Select the "Default Web Browser" as desired
Close the preferences panel and quit the Safari application

top (updated 23/02/04)

Q048: How do I protect my e-mail address when posting to newsgroups?

Click here to see the full article.

top (updated 23/02/04)

Q049: How do I give Mac feedback to Microsoft?

Fill in the MS Mac feedback form

top (updated 23/02/04)

Q050: How do I use "online access" in Outlook Express/Entourage?

Go to Tools > Accounts > Mail > [your account] > Options > tick Allow online access

Click here to see the full article.

top (updated 23/02/04)

Q051: Internet Explorer won't download anything - what can I do?

This issue can occur if you have installed third-party download software in the past such as Speed Download. Remove all third-party download softwares and retry.

If you have previously uninstalled Speed Download, reinstall it and then uninstall it again: this should hopefully be sufficient to allow Internet Explorer to download files once more.

top (updated 23/02/04)

Q052: The Sherlock button in Internet Explorer is grey

The Sherlock button in Classic Internet Explorer can sometimes become grey (and hence inaccessible) if the Sherlock application has been moved from its original location. To resolve this...

Quit Internet Explorer.
Locate the original Sherlock application (not an alias of it) on your hard drive.
Move/copy this Sherlock application to Mac HD:System Folder:Apple Menu Items:
Relaunch Internet Explorer and the problem should be resolved.

top (updated 23/02/04)

Q053: How do I tell Internet Explorer to download to the Desktop?

The Desktop can be selected directly in OS X, but this is not true of Classic OS. In order to instruct Classic Internet Explorer to download files to the Desktop, do the following...

Launch Internet Explorer.
Go to Edit > Preferences > Receiving Files > Download Options.
Click Change Location...
Use the drop-down box to select Desktop.
Hold down the Shift key and click on whichever folder is currently highlighted in the main list in order to deselect it.
Click Choose.
The download folder should now be listed as Desktop Folder.
Click OK and attempt to download a file. Your downloaded file should now be stored on the Desktop.

top (updated 23/02/04)

Q054: Why can't I upload via FTP in Internet Explorer?

FTP uploads are NOT supported in Mac Internet Explorer, they never have been and they never will be. The best option is to get hold of dedicated FTP client software and use this for your uploads. Some recommended pieces of software are as follows...

top (updated 23/02/04)

Q055: What are the filesize limits for my Outlook Express Messages & Database files?

The Messages and Database files used by Outlook Express 5.x can grow to very large sizes, but they cannot exceed the ceiling enforced by Classic OS which limits any individual file to 2Gb. If either file is approaching this size, then Outlook Express may start to exhibit some very strange behaviour. Before you get to this point, you are advised to perform some housekeeping by compacting the Outlook Express database.

top (updated 23/02/04)

Q056: How do I handle @ symbols in my Outlook Express 4.5 username?

The username field in the Outlook Express 4.5 Edit > Preferences panel does not allow the @ symbol to be typed directly into it. To get around this, you need to copy and paste your username from another field (such as the E-mail address field) which already contains the @ symbol.

top (updated 23/02/04)

Q057: Why is Outlook Express crashing when I type certain letters in the To: field?

You may find that Outlook Express 5.x crashes when you are trying to address new messages that begin with a particular letter. This is due to a corruption in the address book, and any recipients that start with that same letter will cause Outlook Express to crash when you try to enter their name into the To: field. The same is also true for the CC: and BCC: fields. To rectify the problem...

Compact the database then try again. This may be enough to fix the address book and resolve the problem immediately.
If this fails, work out which letter is causing the crash, make a note of all contacts that match this criteria and delete them from the address book (you may first wish to use the File > Export Contacts... feature to save your contacts as a text file).
Manually add the deleted contacts back in to the address book and see if that resolves the problem.
If this still fails, export the contacts and delete the entire address book contents, then import from the saved text file and see if that works.
If all of the above still has not resolved the problem, make a new Identity (File > Switch Identity... > New) and import the address book into there. If this works, there must have been a corruption in the old Identity, and all you can do is to back up and move your messages across into the new Identity and leave the old Identity behind.
If the new Identity does not allow you to use the imported address book correctly either, then the address book must be badly corrupted and you are resigned to losing its contents altogether.

top (updated 23/02/04)

Q058: Where can I see a list of Outlook Express error codes?

Mac Outlook Express Error Codes

top (updated 23/02/04)

Q059: Mac OS X Internet Explorer won't launch - what can I do?

Try to delete the following files/folders which may have become corrupt...

~/Library/Caches/MS Internet Cache/
~/Library/Preferences/com.apple.internetconfig.plist
~/Library/Preferences/com.apple.internetpref.plist
~/Library/Preferences/Explorer/History.html

NOTE: The ~ symbol denotes the pathway to your Home folder.

If this fails, try to repair permissions...

For OS 10.2.x and above:

Go to /Applications/Utilities/
Launch Disk Utility
Select the hard disk, then click the First Aid tab
Click Repair Disk Permissions

For OS 10.1.5:

Download and run Apple's Repair Privileges utility.

If repairing permissions doesn't resolve the problem either, try to download & reinstall Internet Explorer again.

top (updated 16/02/04)

Q060: How do I get OS X to see my Outlook Express Identities?

To do this, you need to locate your Identities folder and move it to a location that OS X is more comfortable with. The normal process is to move/copy this pathway...

Mac HD:Documents:Microsoft User Data:Identities:

to here...

Mac HD:Users:[your user]:Documents:Microsoft User Data:Identities:

For completeness, it may be preferable to move the entire Microsoft User Data rather than just the Identities folder.

top (updated 17/02/04)

Q061: How do I delete cookies in Mac OS X Internet Explorer?

You may find that Internet Explorer will not remove your cookies if you try to delete them all at once. To get around this, the best method is to delete all bar one of the cookies, then relaunch Internet Explorer and delete the final cookie...

Launch Internet Explorer
Go to Explorer > Preferences... > Receiving Files > Cookies
Highlight all cookies bar one and press Delete
Click OK and quit Internet Explorer
Relaunch Internet Explorer and delete the final cookie

Alternatively, you may find it is more effective to delete the following file (although this will also reset some other Web settings...)

~/Library/Preferences/com.apple.internetconfig.plist

NOTE: The ~ symbol denotes the pathway to your Home folder.

top (updated 18/02/04)

Q062: How can I reinstall Internet Explorer in OS X 10.3 Panther?

Internet Explorer can be reinstalled from OS X 10.3 Panther CD 2. To do this...

Insert OS X 10.3 Panther CD 2 (should mount on Desktop as Mac OS X Install Disc 2)
Double-click the CD and then double-click Packages
Double-click MicrosoftIE.pkg
The standard installer should begin; you will be prompted to select a destination drive and authenticate as an administrator.
Once complete, the software will be available immediately in /Applications/Internet Explorer

Alternatively (if you don't have CD 2 to hand) you can download the Internet Explorer installer from this site.

Note that the following useful packages can also be accessed from CD 2 in the same manner...

Packages/iCal.pkg
Packages/iMovie.pkg
Packages/iPhoto.pkg
Packages/iSync.pkg
Packages/iTunes.pkg
Packages/StuffitExpander.pkg

top (updated 18/02/04)

Q063: How do I change or reset my OS X password?

The necessary process is documented in this Apple article...

Apple article 106156

The important information is as follows...

Start up from a Mac OS X Install CD (one whose version is closest the the version of Mac OS X installed) by holding down the C key as the computer starts.
Choose Reset Password from the Installer menu.
Select your Mac OS X hard disk volume.
Set the selected user to the name of your original administrator account. Be sure to select your administrator account name. Do NOT select "System Administrator". System Administrator is actually a reference to the root user. Do not confuse it with a normal administrator account.
Enter a new password and click Save.
Go to Installer > Quit, which should allow you to reboot normally.

top (updated 06/01/05)

Q064: How do I change the Maximum Transmission Unit (MTU) in OS X?

Click here to see the full article.

top (updated 01/03/04)

Q065: How do I import Outlook Express mail and address book data into OS X Mail?

To import your mail from Outlook Express 5.x into Mail, launch Mail and go to File > Import Mailboxes... > Outlook Express. Outlook Express will load in the Classic environment and you will be prompted for which folders you would like to import. These will then appear as subfolders within the Mailboxes panel.

To import your address book from Outlook Express 5.x into Mail, follow the instructions below...

OS X 10.1.x and below

Launch Outlook Express in the Classic environment (or in real OS 9.x) and go to File > Export Contacts... to save a Contacts Export file on your HD.
Launch Mail in OS X and go to Window > Address Book.
Go to File > Import and select the Contacts Export file that was saved by Outlook Express.

OS X 10.2.x and above

Go to /Library/Scripts/Mail Scripts/ and run the Import Addresses.scpt file.
Click the Run button.
Select Outlook Express and click OK.

You are then allowed to import directly from within the Outlook Express application (in which case it needs to load in the Classic environment) or from a separate Contacts Export file that would have been created by using the File > Export Contacts... menu in Outlook Express (as per the advice for OS X 10.1 above). The import direct from the Outlook Express application is preferable.

Note that the Import Addresses.scpt file is not included in OS X 10.1 and earlier, hence the separate processes above.

Further information is available in these official Apple articles...

Article 61459 - How to import messages into Mail
Article 25330 - How to import address book data into Mail

top (updated 15/03/04)

Q066: How do I delete stuck files in OS X?

Click here to see the full article.

top (updated 31/03/04)

Q067: How do I change the network country location in OS X?

Go to Apple > System Preferences > Date & Time > Time Zone
Change the Time Zone to one other than where you are actually located.
Select any city from the Closest City pop-up menu.
From the View menu, choose Network.
Choose Internal Modem from the Show pop-up menu.
Click Modem.
Verify the Country Setting is correct for that time zone and city you selected.
Repeat the above steps, but this time enter the correct time zone and city.

To set the country code to United Kingdom, make sure to select the Closest City as London - England (Cardiff - Wales won't work!)

top (updated 08/07/04)

Q068: Installation of BSD Subsystem on OS X

Click here to see the full article.

top (updated 30/11/04)

Q069: How do I import PC mail data into OE for Mac or Apple Mail?

Use DbxConv, the DBX to MBOX converter by Ulrich Krebs.

http://people.freenet.de/ukrebs/dbxconv.html

top (updated 27/06/05)