Payment can be made by Cheque, Postal
Order, Cash/Euros, in UK pounds sterling only, or by the following major
credit/debit cards: Visa, MasterCard, Discover, E.cheque, Visa Delta,
Switch & Solo via PayPal & Nochex secure payment gateways.
All
TeezElle's light bulbs are hand painted therefore no two
items will be identical.
All light
bulbs are hand painted to order if not in stock.
All orders should be
received within 7 - 14 working days and are sent via
royal mail 1st class or standard parcels depending on the
size of the order. Occasionally we may use signed for
delivery at no extra cost. All our
light bulbs are carefully packed & bubble wrapped in high
quality postal boxes to reach you in perfect condition.
If you have not received
your order within 14 working days of being sent please
contact us where we will send out a replacement at no
extra cost.
We must be notified of damaged items as
soon as possible. Should an item become damaged in the
postal system we will either send a replacement or will
arrange a full refund including any return postage costs
as soon as we have received the item back.
Damaged items must be received back first
for inspection in the original packaging if possible, to
enable us to make a claim from the postal company. Please
return goods by signed for delivery or obtain proof of
postage.
If you are dissatisfied with your purchase
for any reason or wish to cancel your order please contact
us as soon as possible by email at:
admin@teezelle.co.uk
We
will arrange a full refund of the purchase price within a
maximum of 30 days, subject to the following:-
You must notify us of your wish to
cancel within 7 working days of receipt of delivery of the
goods purchased.
You are responsible to take reasonable
care in returning the goods unused and in good condition
in their original or suitable packaging, to ensure that
returned goods can be sold again as new.
You are responsible for the return
postage costs.
Customised or special orders may not be returned or exchanged.
All orders will be shipped
out as soon as possible on receipt of payment.
All TeezElle's Light bulbs
are hand painted to order. Delivery will usually be within
7-14 working days.
Please allow up to 14
working days for large orders. All orders & approx
delivery times will be sent in an order confirmation
email.
If your goods have not been
delivered within 14 working days please contact us at the
email address below:
All
Enquiries Including Returns Should Be Sent To:
