Please bear in mind that we are a very small charity, run entirely by just a few volunteers, so we are not able to run a 24 hour service. Our hours are currently 10am to 6.30pm, 7 days a week.

For the same reasons, we are not able to collect animals from members of the public and you will be asked to bring the animal to us unless it is considered a dangerous animal, such as a fox or badger. Please note that children (under 16's) are not permitted on to the premises due to insurance restrictions.

Due to restrictions on our facility, we are not able to take in Deer or Swans.

We will only take in animals by appointment, so please contact us on:

07890 973050

NB: you may be directed to an answering service if we are involved in the treatment of a casualty, so please bear with us.

You can also email us at (this is not a link, so that we can avoid spam). Please do not email us with details of injured animals however, as we may only check the email account once a day.