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The following statement explains hcIT's policy regarding the personal information we collectabout you. Submitting personal information Access to your personal information How to find and control your cookies How do you know which of the sites you've visited use cookies? 1. Introduction This policy covers the hcIT’s use of personal information that hcIT collects when youuse house-call-IT.com. The policy also gives you information about cookies; hcIT and third parties' use of cookies; and how you may reject such cookies. From time to time, you will be asked to submit personal information about yourself (e.g. name and email address) in order to receive or use services on our website. Such services include newsletters, competitions, message boards and house-call-IT.com membership. By entering your details in the fields requested, you enable hcIT and its service providers to provide you with the services you select. Whenever you provide such personal information, we will treat that information in accordance with this policy. When using your personal information hcIT will act in accordance with current legislation and aim to meet current Internet best practice. 2. Visitor Information During the course of any visit to house-call-IT.com, the pages you see, along with a short text file called a 'cookie', maybe downloaded to your computer. Many websites do this, because cookies enable website publishers to do useful things like find out whether the computer (and probably its user) has visited the website before. This is done on a repeat visit by checking to see, and finding, the cookie left there on the last visit. Information supplied by cookies can help us to provide you with a better online user experience and assist us to analyse the profile of our visitors. 3. What is a cookie? A cookie is a small amount of data, which often includes an anonymous unique identifier that is sent to your browser from a website's computer and stored on your computer's hard drive. Each website can send its own cookie to your browser if your browser's preferences allow it, but (to protect your privacy) your browser only permits a web site to access the cookies it has already sent to you, not the cookies sent to you by other sites. Many sites do this whenever a user visits their website in order to track online traffic flows. Cookies record information about your online preferences. Users have the opportunity to set their computers to accept all cookies, to notify them when a cookie is issued, or not to receive cookies at any time. The last of these, of course, means that certain personalised services cannot then be provided to that user and accordingly you may not be able to take full advantage of all of house-call-IT.com features. Each browser is different, so check the "Help" menu of your browser to learn how to change your cookie preferences. 4. Use and storage of your personal information When you supply any personal information to house-call-IT.com (e.g. for subscriptions or services) hcIT has legal obligations towards you in the way we use those data. We must collect the information fairly, that is, we must explain how we will use it and tell you if we want to pass the information on to anyone else. In general, any information you provide to hcIT will only be used within hcIT and by its agents and service providers. Your information will be disclosed where we are obliged or permitted by law. Also, if you post or send offensive, inappropriate or objectionable content anywhere on or to house-call-IT.com or otherwise engage in any disruptive behaviour on house-call-IT.com, hcIT can use whatever information that is available to it about you to stop such behaviour. This may involve informing relevant third parties such as your employer, school e-mail/Internet provider and law enforcement agencies about the content and your behaviour. We will hold your personal information on our systems for as long as you use the service you have requested, and remove it in the event that the purpose has been met, or, in the case of house-call-IT.com membership you no longer wish to continue your registration as a house-call-IT.com member. For safety reasons, however, hcIT may store messaging transcript data (including message content, member names, times and dates) arising from the use of house-call-IT.com for a period of six months. Where personal information is held for people who are not yet registered but have taken part in other house-call-IT.com services, that information will be held as long as is necessary to ensure that the service is run smoothly. We will ensure that all personal information supplied is held securely, in accordance with the Data Protection Act 1998. If you are notified on a house-call-IT.com site that your information may be used to allow hcIT to contact you for "service administration purposes", this means that hcIT may contact you for a number of purposes related to the service you have signed up for. For example, we may wish to provide you with password reminders or notify you that the particular service has been suspended for maintenance. We will not contact you for promotional purposes, such as notifying you of improvements to the service or new services on house-call-IT.com unless you specifically agree to be contacted for such purposes at the time you submit your information on the site, or at a later time if you sign up specifically to receive such promotional information. 5. Access to your personal information You have the right to request a copy of the personal information hcIT holds about you and to have any inaccuracies corrected. (We charge £10 for information requests.) Please address requests to the Data Protection Officer, 16 Bradgate Road, Bedford, MK40 3DE (Email: info@house-call-IT.com).6. Users 16 and under If you are aged 16 or under, please get your parent/guardian's permission beforehand whenever you provide personal information to hcIT's website. Users without this consent are not allowed to provide us with personal information.7. How to find and control your cookies If you're using Mozilla Firefox 1.0 on your task bar, click: 1. Tools then choose 2. and click Options 3. Choose and click on Privacy 4. Choose and expand Cookies
If you're using Netscape 6.0 or 7.0: 1. Edit, then 2. Preferences 3. Click on Advanced 4. Click on CookiesIf you're using Internet Explorer 6.0: 1. Choose Tools, then 2. Internet Options 3. Click the Privacy Tab 4. Click on Custom Level 5. Click on the 'Advanced' button 6. Check the 'override automatic cookie handing' box and select Accept, Block or Prompt for action as appropriate.If you're using Internet Explorer 5.0 or 5.5: 1. Choose Tools, then 2. Internet Options 3. Click the Security tab 4. Click on Custom Level 5. Scroll down to the sixth option to see how cookies are handled by IE5 and change to Accept, Disable, or Prompt for action as appropriate.If you're using Internet Explorer 4.0: 1. Choose View, then 2. Internet Options 3. Click the Advanced tab 4. Scroll down to the yellow exclamation icon under Security and choose one of the three options to regulate your use of cookies.If you're using Internet Explorer 3.0: 1. Edit, then 2. Preferences 3. Click on Advanced 4. Set your options in the box that says Cookies.8. How do you know which of the sites you've visited use cookies? If you're using Netscape 6.0: 1. Edit, then 2. Preferences 3. Click on Advanced 4. Click on Cookies 5. Click the View Cookies buttonIf you're using Internet Explorer 5.0 or 6.0: 1. Choose Tools, then 2. Internet Options 3. Click the General tab 4. Click Settings 5. View Files |