Close this window to return to the site.Computer Security, premium rate phone
dialer downloads.
Many ISP's ( Internet Service
Providers.) and antivirus companies are currently warning
about an upsurge in downloaded premium rate phone dialers.
These phone dialers can be downloaded in the background
while you surf, without you ever being aware of it and
then they will connect to the internet using premium rate
lines at a cost of up to £1.50 ( 2.25 Euro ) per minute.
The first warning you may receive, will be when you or
your parents! get a phone bill for hundreds of pounds.
You are most at risk if you have a dialup connection, but
broadband users can also be affected if they leave their
phone line plugged into the computer. Your risk of
downloading a dialer is also increased if you regularly
visits sites with dubious content, although you are still
at risk no matter where you surf.
So what can you do to protect your self and your wallet.
( You are responsible for any bill, even though it was
created without your knowledge.)
Well most of the ISP's advise checking your phone bills
for premium rate numbers (09 numbers in the UK, check for
your own countries premium rate numbers.), but I think
this is a bit like shutting the stable door after the
horse has gone, some better actions you can take are:
You can bar premium rate and international phone numbers
from your line, this is probably the best solution and is
widely available in the UK, just contact your phone
company and ask about call barring, there may be a small
charge but its worth it for peace of mind. (I would
imagine that this service is available in other countries
outside the UK, just call your phone company and ask.)
You can check your dialer settings to make sure there are
no unrecognised dial-ups set up. These can be found by
going into Internet Options on your Control Panel, and
clicking on the "Connections" tab or by
searching for "Dial-up Networking" in Windows
Help.
You can change to a more secure browser such as Opera
that does not support ActiveX plugins (These are one of
the most common ways of dialers installing.), if still
using Internet Explorer you should disable ActiveX
downloads.
If any boxes pop up while surfing, asking you to install
some software, click no, or cancel.
When installing software always read the licence
information (I know its tedious, but its worth it.), it's
amazing what some companies will be trying to install in
the background.
You should install a firewall, this gives a considerable
amount of protection, but like all software is not
infallible, personally I use and recommend the freeware
firewall Zonealarm, which you can find at http://www.zonelabs.com
A firewall is a good idea anyway, as you will be
surprised when you first use it, just how many programs
are checking for updates etc in the background, when you
connect to the internet. (They are not necessarily doing
anything bad, but it's usually unnecessary checking that
slows your surfing, the only exception is antivirus
software which should be allowed to check regularly for
updates.)
You should install antivirus software, this will check
for some dialers, you can find a selection of freeware
antivirus software on my antivirus page.
Also very good at checking for dialers are Ad-Aware and Spybot-Search
and Destroy.
Finally If you are a broadband user and you also have a
conventional modem in your PC, you should physically
unplug your modem lead from the wall socket.
If you live in the UK and have already fallen victim to a
dialer you can contact http://www.icstis.org.uk/ who can investigate cases of dialer fraud
and will be able to advise on your best course of action.
Users in other countries should contact their phone
company, to see if a regulatory body governing phone use
exists to help them.
Robs Web Site
Copyright 2003 Rob.Goldfish.
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