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The Best Study Material on the Market Today
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Our courses are used by one of the largest corporation in the UK
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Pass ITIL First Time
This Complete ITIL Study Course is design to be light and engaging whilst coving the whole syllabus in depth
COMPLETE PACKAGE
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£59.99 (Limited time)
Web Offer - £ 6.99 + £2.49 P&P
GREAT VALUE - Contains all the material required for the ITIL exams.
Everything you need is contained on these 3 CDs.
The Course Material Covers:
Disk One Disk Two
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Service Support
An Introduction to ITIL
Processes Relationships
Service Management
Service Level Management
Financial Management
Capacity Management
Service Continuity Management
Availability Management
Change Control
Service Management Software Tools
Planning Implementation Management
ITIL Glossary
- Service Delivery
- Introduction to ITIL
- Processes Relationships
- Process Lead Approach
- The Service Desk
- Incident Management
- Availability Management
- Cost of Availability
- Service Management Software Tools
- Planning Implementation Management
- ITIL Glossary
Disk Three
- ITIL Audio Course
- ITIL Revision Guide
- ITIL Key Points Presentation
- Advice About the exam