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ITIL v3®
Study Books |
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Full course material
●
Lively
and Fully Comprehensive |
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Printed: Size A4 |
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Careers Development Book
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COMPLETE
PACKAGE -
£59.99
BUY - IT - NOW
Offer
£
21.99
FREE
P&P
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2 Printed Books -
Professional-ITIL-Package
Study Books covering ITIL v3® |
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Book One
This book covers:
Service Support
●
An Introduction to ITIL
●
Processes Relationships
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Service Management
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Service
Level Management
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Financial Management
●
Capacity Management ●
Service Continuity Management
●
Availability
Management
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Change
Control
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Service Management Software Tools
●
Planning Implementation Management
●
ITIL Glossary
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Book Two
This book covers:
Service Delivery
●
Introduction to ITIL
●
Processes Relationships
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Process Lead Approach
●
The Service Desk
●
Incident Management
●
Availability Management
●
Cost of Availability
●
Service Management Software Tools
●
Planning
Implementation Management
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ITIL Glossary
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Examination
Package
This book covers:
ITIL EXAM CODE
EX0-101
-
ITIL Audio Course
- ITIL Revision Guide
-
ITIL Key Points Presentation
-
ITIL
Processes
-
ITIL Mock Exam
Questions & Answers Package
-
Advice About the exam
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Careers
Advice
This book covers:
Careers advise for all
levels of ITIL Management
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ITIL v3 Study Book
Package |
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Career Development
Book |
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Full Examination Package
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Including
4 CD Rom
- Professional-ITIL-Package
Picture of the software |
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Professional-ITIL-Packages
Written & Designed By ITIL Pro
Simply the
Best
products |
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