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Terms & Conditions

• SSSL operates a no fee no swim policy.
• Existing customers please note that if you do not enrol by the date specified on the enrolment form, you will loose your child's place.
• If, after a two week trial, you decide to continue with lessons the balance of the terms fees must be paid on the second week, at the end of the lesson.
• Please address all comments and questions to the pool co-ordinator.
• Please note that alcohol is not permitted on school property.
• Eagle House users - Please be aware NO shoes of any kind are permitted on the pool side. Everyone MUST remove their shoes before entering the pool surround
• SSSL reserves the right to change the dates of the lessons. (As much notice as possible will be given.)
• SSSL reserves the right to refuse admission to any child at any time.
• SSSL reserves the right to decline from teaching any child more that five minutes late for their lesson.
• SSSL reserves the right to change teaching personnel as business needs require.
• SSSL reserves the right to remove from the water any child or children who do not abide by instructions given to them by a teacher or lifeguard.
• SSSL does not accept responsibility for any consequences arising from adults or children interrupting lessons in any way and/or physically removing pupils from the lessons.
• SSSL does not accept responsibility for the safety of any adult or child spectators whilst they are onsite.
• SSSL does not accept responsibility for accident or damage to any member, client, person, equipment or vehicle owned by anyone connected with these lessons whilst on site: nor for the loss of personal possessions or valuables.
• SSSL requires that a responsible adult (Parent, Guardian or Carer) MUST be present for the duration of the lesson.
• SSSL requires that Eagle House users park in the gravel car park and walk round the front of the school. Dropping off at the pool is strictly forbidden. Please walk within the yellow tram lines where available & customers are required to keep off the grass. Remember that school is operating during our sessions & your consideration is appreciated.
• SSSL regrets that taking photographs or video anywhere on school property is strictly prohibited.
• SSSL practices Emergency Evacuation Procedures (as defined by the venue) every term. Your co-operation is expected.
• Eagle House users please ensure that you have familiarised yourself with “What to do in an Emergency” notices that can be found on poolside & in reception.
• SSSL will charge a fixed fee of £5 per cheque for each payment that is returned to us by a bank for any reason.
• Yateley users - do not allow children to play on the staircase and ensure that the pool exit is kept clear at all times. All swimmers must enter and exit the pool via the footbaths
• SSSL insists that all signage and requests from members of staff be complied with.
• SSSL operates a zero tolerance policy to abuse and aggression

This does not affect your statutory rights

Swimline
0808 100-4001
 

NSPCC Child Protection Helpline
(open 24 hours a day and calls are free).  direct:
0808 800 5000
Textphone:
 0800 056 0566