	Teaching swimming in the Yateley & Sandhurst areas	ASA Swim School
About us Lessons Newsletters Pre-school Lifesaving Life Support Elite Squad Eagle House Yateleys Enrolments T's & C's Term Dates Recruitment FAQ's Contact us Phone Kim 07963-932017	Frequently Asked Questions Q — Do I have to remain present for the duration of my child's lesson? A — Yes, we require a responsible person over the age of 16 to be present for the whole duration of the lesson. Q — When do I pay for my child's lessons?. A — Payment must be submitted in advance for each course by the enrolment deadline along with the correct enrolment form. Q — How do I pay for my child's lessons? A — We accept payment by cash or cheque. All cheques must have the cheque guarantee card number written on the back. Q — If my child misses a lesson, do I get a refund? A — Unfortunately we do not give refunds for lessons missed. Q — How often is my child tested for a badge? A — Skills badges are usually tested throughout the duration of the term, whereas distance badges are carried out on one particular week of the term (specified on the enrolment form). Unfortunately distance badges can only be attempted on this date. Q — I forgot to re-enrol. A — Phone us as soon as possible for availability - we have a waiting list for most classes. Payment for phone enrolment must be received within three working days. Q — My Child has been given a "Badge Slip". What do I do? A — Congratulations! Your child has achieved a badge. Please check the spelling of the name on the slip carefully, as the badge will be printed from this. Please print any corrections clearly. Take the slip to reception, with the payment. Your badge will be printed and returned in the next couple of weeks. You will be asked to initial the slip for our records.	Swimline 0808 100-4001 NSPCC Child Protection Helpline (open 24 hours a day and calls are free). direct: 0808 800 5000 Textphone: 0800 056 0566

Teaching swimming in the Yateley & Sandhurst areas

About us
Lessons
Newsletters
Pre-school Lifesaving
Life Support
Elite Squad
Eagle House
Yateleys
Enrolments
T's & C's
Term Dates
Recruitment
FAQ's
Contact us

Phone Kim
07963-932017

Frequently Asked Questions

Q — Do I have to remain present for the duration of my child's lesson?
A — Yes, we require a responsible person over the age of 16 to be present for the whole duration of the lesson.
Q — When do I pay for my child's lessons?.
A — Payment must be submitted in advance for each course by the enrolment deadline along with the correct enrolment form.
Q — How do I pay for my child's lessons?
A — We accept payment by cash or cheque. All cheques must have the cheque guarantee card number written on the back.
Q — If my child misses a lesson, do I get a refund?
A — Unfortunately we do not give refunds for lessons missed.
Q — How often is my child tested for a badge?
A — Skills badges are usually tested throughout the duration of the term, whereas distance badges are carried out on one particular week of the term (specified on the enrolment form). Unfortunately distance badges can only be attempted on this date.
Q — I forgot to re-enrol.
A — Phone us as soon as possible for availability - we have a waiting list for most classes. Payment for phone enrolment must be received within three working days.
Q — My Child has been given a "Badge Slip". What do I do?
A — Congratulations! Your child has achieved a badge. Please check the spelling of the name on the slip carefully, as the badge will be printed from this. Please print any corrections clearly. Take the slip to reception, with the payment. Your badge will be printed and returned in the next couple of weeks. You will be asked to initial the slip for our records.

Swimline
0808 100-4001

NSPCC Child Protection Helpline
(open 24 hours a day and calls are free). direct:
0808 800 5000
Textphone:
0800 056 0566