Complaints Procedure     Declaration We will in all instances/circumstances work within the Standards set out by Ofsted. In the unfortunate event of a complaint   Parents/guardians are in the first instance requested to talk to us, where we will try to reach a resolution. If a resolution can not be reached at this stage please put your complaint in writing/email and we will endeavour to reconcile the complaint in 7 working days of receipt.   Failing this, please contact Ofsted with your complaint.   Contact details. Tel. 08456 404040 Email:- enquiries@ofsted.gov.uk Mail:- Ofsted Royal Exchange Building St Anne's Square Manchester M2 7LA     All conversations/information regarding complaints will be logged and made available for Ofsted inspections.   September 2008