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Long term relationships with clients and suppliers, trust,
mutual benefit, shared risk and shared learning are all having an effect on the
bottom line. Balfour Beatty Construction decided 12 months ago to use partnering
to boost its performance.
"The task force is urging us all to change
the commercial terms on which we work to sharing risk and reward," says BBC
managing director Paul Lester. He is pleased with the result. "It means we
can bid a real price and work together with the client and suppliers to then get
the cost down." To sharpen up the service it provides and trim its own
costs, Balfour Beatty has started to rationalise its supply chain. "We have
a goal as a group to cut 75% of our suppliers (down from 28,000) and work with
two or three preferred suppliers for each material or commodity product. So far
we have reduced the number by 8,000," says Lester. "The goal is to take cost out
of the supply chain, not reduce prices, and to work with our suppliers to
improve productivity." The group goal on margins is to achieve 3% - which,
Lester says, alliancing will help. "Last year we achieved 2%, at the moment,
half way through the year, we are hitting 2.7%. "The challenge for us is to
manage the different styles of work we will be doing in the future. We are going
to have to be schizophrenic because we estimate that in three to four years time
around 30% of our work will be true partnering; 40% will be some sort of hybrid
version which is not quite perfect but better than before; and the remaining 30%
will be traditional contracting." Galliford is another contractor that has
been enjoying increased margins thanks to its commitment to partnering. But it
also reckons that whatever the efforts of the task force, old fashioned
contracting will still make up about 30% of its workload. That is not a
problem, according to Galliford managing director George Marsh. "One of the
understandable questions from clients who want to follow the partnering route is
how do we know we are getting value for money. It helps when we can demonstrate
that we can win our share of the work in a straight cost based tender."
Already the other 70% of his work is either pure partnering or where
customers have bought on more than price alone. Turnover is up 30% to pounds
185.1M and margins were 1.3% in the year to the end of June. Marsh sees 2% as
easily attainable for the future. Both Marsh and Lester believe the Egan
task force targets for industry improvement are achievable. "I think the
initial challenge is to get everyone to embrace the targets," Marsh says. "And
we should celebrate every improvement," says Lester. Much further down the
supply chain, Graham Wood, managing director of pipe coupling manufacturer
Flexseal Couplings, says initial reaction to the task force report was that
there was not much in it for his company. But the partnering bandwagon has
trundled out as far as the building and civil engineering merchants. "In the
past, all they talked to us about was price; now they are interested in a more
holistic approach and aspects like backup service and quality are being taken
into account in our negotiations." Benefits of partnering can also be seen,
very obviously, on high profile DBFO schemes. Bob Clapperton, director of
operations for Amey Construction, points to what is being achieved on the M6
extension where Amey is in alliance with Sir Robert McAlpine, Taylor Woodrow and
Barr in the Autolink joint venture. "We are a single team, and if there is a
problem we engineer our way out of it." The job is on target to complete several
months early and with cost savings. Clapperton is "absolutely convinced" the
task force targets are achievable, but there is more work to do. "We still need
to cut out the people watching what other people do - and to do that we need to
gain the confidence of our customers."s.
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