The construction industry is failing to satisfy the majority of customers who want their projects to be delivered quickly, cost effectively and without defects. Also the construction industry is rather old fashioned when compared with world best performers. Its profitability is low; it invests little in research, development, innovation and capital; there is a crisis in training; clients are dissatisfied with the industry’s performance in terms of delivery times, budgetary constraints and overall quality of work.

Clearly, it is time for construction to put its own house in order.

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