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Terms and Conditions.

 

Fee Structure

 

I charge all work by the day or half day. The rates for my work vary from £200 per day for private individuals to £1000 per day for Plc's. Small companies, charities and government departments will be at intermediate rates, by agreement. Where the work requires preparation, the same rates apply.

 

VAT at 17.5% is also chargeable but most clients can reclaim this.

 

Expenses

 

Materials, travelling, subsistence, and hotel expenses are chargeable. I charge 45p per mile for travel by car. I do not normally charge for telephone calls and letters.

 

Cancellations

 

A booking of my time on a specific date is a contract in which you agree to buy my time on that day. If you find you cannot use the booked time and date for the original work, I will use the time to help you or your organisation another way. This could include writing, thinking, research or observing your organisation in action and face-to-face developmental activities.

 

If it is impossible to find replacement work, I will charge a cancellation fee unless you give more than fourteen days notice. This will be 50% if you give one to fourteen day's notice and 100% if you give less than one working day's notice. I treat a postponement as a cancellation that is followed by a rebooking.

 

However, I will give you a 50% discount on the next session if I have to cancel or postpone it with fourteen to one day's notice. I will give the next one free if I cancel or postpone it with less than a day's notice. Your time is at least as valuable as mine.

 

Payment

 

I expect your payment within thirty days of the dispatch of my invoice. I do not send statements.

 

Nick Heap, New Directions, 43 Roe Green Close, Hatfield, Herts AL10 9PD, UK

 

Tel: +44 (0)1707 88653 Email info@nickheap.co.uk

 

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