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Purpose

Improve effectiveness and co-operation between the above. Test and improve a process for building team working between groups.

Programme

0930 Introduction and welcome from the managers. Describe the objectives of the workshop and why it is important. Hand over to Nick who explains he will guide the process of the workshop.

0940 Presentation (up to 10 minutes) from each group on who you are and what you do. Your role in the Company and the value you add. Who are your customers? What do they need from you? After each presentation, answer questions to clarify things people do not understand.

1010 Form separate groups (two groups from Analytical and two from Production). In each group, list on flip chart paper: -

• What pressures and frustrations do you experience in your work and why?
• What would you like from the other Section (Analytical or Production)?
• What would you think they would like from you?
• If you could use a magic wand to make things better, what would you use it for?

This is to improve efficiency, effectiveness, job satisfaction, reduce stress and have more fun!

1040 Break

1050 Share and discuss the results from both groups. First, have people mill around and look at the flip charts, then share their impressions and comments in the large group. Finally, have people form small groups to identify the topics or activities that require some action.

1130 List the topics for further work. Put in priority order.

1140 Set up temporary working groups to work on the topics. Ask for volunteers. Some will attract volunteers from both Sections.

1150 Working groups meet and produce one practical way of improving their issue.

1220 Collect up the best ideas from the working groups.

1230 What next? Review of the workshop. What have people learned? How have their feelings about the other group changed? Set up action groups.

1245 Close

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