Influencing Skills Training
All jobs in organisations require you to
influence others. You may require information, time or for another person or
group to do something. Technical competence is not enough.
Effective people are good at:
·
Tuning in to
others and gaining their trust
·
Finding out their
needs
·
Making proposals
that people want to say "Yes" to
·
Being flexible in
their response to others' concerns but reaching clear agreements
·
Concentrating on
the others' needs and concerns first, without losing sight of their own
·
Not making
premature judgements about people and situations
People learn the above by practising
influencing skills in a small group on real situations that they choose. They also
learn listening and counselling skills and techniques and models about managing
organisational change.
Participants
report improvements in:
·
Influencing
upwards to get support for projects
·
Motivating a team
·
Getting close to
customers
·
Gaining co-operation
from peers (who may be busy)
·
Building links
between Departments
Quotes
from two participants.
The
course was entirely successful in achieving its aim.
The experience was profound, highly educational and entertaining. Above all it
was good fun.
The
tutor was empathic, very positive, encouraging and most important, human. He
took a personal interest in attendees and tailored the course to their needs.
This was most impressive.
If you would like to discuss this further, or meet, please call Nick Heap on +44 (0)1707 886553 or email info@nickheap.co.uk