Career (June 1998 to October 1999)

NTL Internet Ltd. Part of the NTL Telecommunications Group http://www.ntl.com

Part of US-UK group providing leading edge broadband services, broadcast transmission,
end-to-end media solutions and communication services to the residential, business and public sectors. Annual turnover £546M.

Team Leader - Technical Support (FT) - Online House, Newport

Led a call centre team, responsible for the technical support of NTL and reseller products. Reseller technical and sales support included: Virgin Net, Which Online, Chamber Online, Diamond Cable, ComTel, Cable Online, Enablis. Experienced in customer relationship and account management on multi-levels from residential and business customers, to national government..

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