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A1 Travels and any other suppliers of air and ground Transportation,
accommodations, meals and any related services shall not be responsible or liable
for any damage, expenses, death, loss, injury, or accident to persons and
property in connection of the above services resulting directly or
indirectly from any occurrences or conditioned beyond their control
including but not limited to defects and breakdown or substitution of
equipment, strikes, theft, act of government or other authorities, war,
terrorism, riot, fire, or as a result of natural disasters.
A1
Travels and affiliates will not be responsible or liable for any
inconvenience and damages due to failure in following instructions
including baggage handling, check in and out at airports, missing any part
of the package, missing persons due to their negligence or delay at any
time during the Umrah/Hajj tour or due to improper visa documents and passports.
A
deposit of 50% is required for reservations. Full payment will be due on
return of passport with visa and tickets. No cancellation charge will be
applicable if cancelled within three days of payment of deposit.
Cancellation charge of £50 per passenger will be applicable in cancelled
after three days and until tickets are issued. Air fares are not guaranteed until tickets are
confirmed and purchased. All fares are subject to confirmation and change
prior to ticket issue
A
cancellation of £50 plus cancellation fee from the airline will be
applicable if tickets have been issued and package cancelled with 20 days
of reservation. A 25% plus airline cancellation will be applicable if
package is cancelled 30 days from date to departure. Certain (conditional)
tickets are non-refundable.
No refund will be made
except for airline tickets less the airline charges if cancellation is made
less than 30 days from date of departure as all payments will have been
made to the airlines and hotels in Saudi.
We
advise all our customers to insure themselves for any eventuality due to
cancellation and or illness, theft and medicals.
Hajj & Umrah are not the same as ordinary
Holidays. Ordinary holidays are leisure & social trips meant for
relaxation & enjoyment while at the places of visit. Hajj & Umrah
are religious processes, very demanding and often difficult, due to large
crowds and traffic jams, which will delay travel. Hotels, regardless of
standard have heavy turnarounds of passengers, therefore the standard of
service leaves a lot to be desired.
HAVE A NICE TRIP!
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