PLEASE READ THESE BOOKING CONDITIONS CAREFULLY BEFORE CONFIRMING YOUR BOOKING

Reservations for holidays are accepted by the Owners on the following conditions:

  1.           Bookings can be made by telephone but must be confirmed with a completed booking form and the required deposit within 7 days. If confirmation is not received within the specified time the mobile home will be available for letting to another party. Once a confirmation of booking has been issued by the Owners, the Hirer is responsible for the total price of the holiday. Each and every travelling member of the party must be named on the booking form.

  2.             A deposit of not less than £50 per holiday week should accompany the booking form. A reminder will be sent for the balance which is payable not less than 70 days before the holiday commences. If the balance due is not paid by the required date the holiday may be deemed cancelled and all deposits retained.

  3.             Bookings made within 70 days of the holiday start date should be accompanied by the total payment.

  4.             If the Hirer is forced to cancel the booking he or she must notify The Owners by telephone immediately and confirm the cancellation in writing by first class post. You will receive a Notice of Cancellation, detailing any charges due. No booking is cancelled until the Notice of Cancellation has been issued by the Owners. If the Hirer cancels before the balance is due, only the deposit is forfeited. If a cancellation is made within 10 weeks of departure the total cost, including deposits and balance, remains payable, or, if paid, is forfeited. No unused or partly unused part of the holiday will be refundable under any circumstances.

5.             If the Hirer requests a change to booking dates, all possible effort will be made to satisfy the Hirer’s new requirements.  However,  if alterations are made to bookings an administrative fee of £15.00 is payable. No change is made to the contract between the Owners and the Hirer until a revised invoice or confirmation is issued. A change to accommodation or holiday dates made within 8 weeks of the confirmed departure will be regarded us a cancellation. If the Owners are unable to make the requested change and the Hirer does not wish to continue with the booking as made, then the booking will be Treated as cancelled by the Hirer on the date of the requested change.

THE HIRER IS STRONGLY RECOMMENDED TO ARRANGE COMPREHENSIVE TRAVEL  INSURANCE COVER (INCLUDING CANCELLATION) AT THE TIME OF BOOKING, THIS SHOULD INCLUDE COVER FOR THE PARTY’S PERSONAL BELONGINGS SINCE THESE ARE NOT COVERED BY OUR INSURANCE.

  6.             The Owners reserve the right to cancel or alter the booking arrangements. In the event of a cancellation the Owners shall only be liable for the return of monies received. Moreover, the Owners reserve the right to refuse or revoke any bookings from parties which may in their opinion and at their sole discretion be unsuitable for the holiday concerned.

7.             Arrivals at site are from 4 to 9pm on the day of arrival until 10am on the day of departure. The Hirers right to occupy the mobile home is limited to a right of occupation for holiday purposes only and such right shall terminate at l0am on the scheduled date of the completion of the holiday.

  8.             The Hirer is responsible for the condition of the mobile home and the furniture and equipment therein. The Hirer is responsible for cleaning the mobile home prior to handing back the keys to the Owners’ representative. A security deposit is to be paid to the Owners’ representative on arrival. From this the costs of any damages, loss, necessary cleaning, or excess consumption of gas, water and electricity over 60kw per week will be deducted. Any apparent damage to the mobile home, its equipment or immediate surrounds must be notified to the Owners’ representative without delay, otherwise the Hirer will be liable for the costs of repairs or replacements. If on departure, in the reasonable judgement of the the Owners’ representative, the mobile home has not been left in a clean and complete condition, or any other outstanding charges have not been settled then the amount owing will be deducted from the security deposit. The security deposit, less any deductions, will normally be returned to the Hirer at the time of departure. Moreover, the Hirer is responsible for additionally paying any excess if the amount owing exceeds the security deposit paid.

  9.             The Owners are not liable to the Hirer, or members of the Hirers party, for loss of, or damage to any belongings of any of them or any of their visitors. Nor are the Owners responsible for acts of negligence or wilful damage caused to the Hirer or members of the Hirers party by any other person.

  10.           The Hirer undertakes to report to the Owners’ agent any deficiency in the accommodation, to exercise due and reasonable care in respect of the mobile homes and their contents, to leave them in a clean and complete condition to respect local and On-Site regulations and bye-laws. to list each and every member of the party on the booking form, to remit payments as invoiced on or before the due dates, to accept the accommodation allocated on the booking confirmation to indemnify the Owners against any loss or damage arising directly or indirectly from any act, default or omission of the party, and not to exceed the agreed accommodation capacity of the mobile home. Any serious abuse of a mobile home or its contents, or of the site, may render the Hirer liable to eviction without compensation.

  11.           The Owners aim to make the Hirers holiday enjoyable. If there should be any complaint about the mobile home this should be reported to the Owners’ representative immediately. In the event that the representative is unable to satisfy the Hirers requirements he/she should immediately contact the Owners. If necessary a message including a means of contacting the hirer may be left on the answering machine. Depending upon the nature of the complaint the Owners will make every attempt to solve the problem as quickly as possible. The Hirer must take all reasonable steps to minimise the consequences of the problem.

12.           During the Hirers right to occupy the mobile home it shall not be sub-let or otherwise part with possession of it.

13.           The number of occupants of the mobile home must not exceed 4 adults and 2 children. The actual number of persons in the party must be specified on the booking form and must not be exceeded unless prior written approval is obtained from the Owners. 
Pets are not allowed.

14.      Only one vehicle is allowed to be parked on the plot.  This must NOT be parked wholly or partly on the patio paving.  The patio paving is not designed to take the weight of a motor vehicle and any damage to, or oil staining of, the paving will result in a deduction from the security deposit.  If the Hirer has any visitors they must leave their vehicles in the visitors car park.

15.           The information and descriptions contained in the brochure or website are for guidance only. The Owners shall not be held liable for any misdescription or false information contained therein. Photographs in the brochure or website illustrating the mobile homes are understood to show the style of accommodation and not necessarily the specific unit, fixtures, fittings or furniture.

16.           The Owners and their representatives reserve the right to enter a mobile home at any reasonable time for the purpose of emergency maintenance or repair or any other need.

17.           All residents are required to avoid noise and any activity which could disturb other people. The volume of radios etc. must be set accordingly. No car radios are to be played on the plot. Total silence must be observed between 11pm and 7am. No violent or bothersome games may be organised in this village which could upset other residents. In the event of misbehaviour or other necessary cause the Owners, their representatives or site management reserves the right to terminate the let without prejudice and without any refund of letting monies.

I8.           The Owners do NOT accept liability for happenings or actions outside our control e.g., delays of travel services, the temporary invasion of pests, the presence of indigenous animals or insects, government action, damage or inconvenience resulting from the weather, or from acts of God, or the Hirers party's negligence resulting in death or injury, howsoever caused.

19           The Hiring Contract is made on the understanding that the holiday, mobile home and its facilities as published will be available for the dates stated. In the unlikely event that the mobile home is unavailable through events arising out of the control the Owners (for example: fire, theft, damage, drought, the interruption of utilities or breakdown of equipment), then the Owners may be forced to cancel the booking. The Hirer will be advised of any such circumstances as soon as possible and will, where feasible, be offered alternative accommodation of similar type. If this is not possible, or if the offered alternative is unacceptable to the Hirer, then the Owners will refund all monies paid in full - but the Hirer will have no other claims against the Owners

20.           Under no circumstances shall the Owners liability to the Hirer exceed the amount paid for the rental period.

21.           The Owners reserve the right to quote price revisions at any time prior to the booking being made.

22.           The Owners’ agents and representatives are there to help the Hirer and his/her party. They have no authority to amend the terms of the contract that exists between the Owners and the Hirer.

23.           Use of the Swimming Pool and other facilities at the site are for Hirer and his/her party only. Use of swimming pools on site is conditional upon (a) seasonality (often mid-May- end of September), (b) favourable weather conditions (the site owners decision is final), and (c) temporary or unavoidable closure necessitated by the site owners essential maintenance programme; compliance with any water conservation regulations imposed during times of drought; accident or the damage or malfunction of the pool equipment or of the mains water supply. Non-availability  out of season, in adverse weather conditions or as a result of closure under (c') above is understood to be as a result of force majeure and not to reflect on the Owners’ failure to deliver an advertised facility.

24.           These conditions, and prices as published; may be varied by the Owners as necessary due to changes in statute or statutory instruments. Moreover, a contract made on the above terms is subject to English law and to the exclusive jurisdiction of English courts.