Refunds
I guarantee your full satisfaction or your money back. However, if for any reason you want your money back, please know that once work has begun on any given project, there will be certain costs involved that are not refunded.

Website Design

• Any website design that has been officially approved by you and work has begun. You will be charged for any work that has already been completed at my hourly rate of £35. The rest will be refunded.
• If work has begun on any design and I've completed at least 1 revision for you. You will be charged for any work that has already been completed at my hourly rate of £35. The rest will be refunded.
• If the company closes down or changes their name or activities. Work will cease and you will be liable for work completed.
• The above items are general items. Know that each website design project will have it's own mutually agreed upon Terms and Conditions statement included within the contract.
• I feel this is very fair for all parties concerned. Project hours are logged and very strict records are kept.

Logo Design
My Website Logo Designs are not only inexpensive but a real bargain when you think of the value it adds to your website. Please know that my rates are normally £35 per hour, and some logo designs with revisions can take up to 2 or more hours, which is why my Logo Services are such a bargain. But you need to understand that I must have these Terms and Conditions in order for me to get paid for my time.

• Full payment is required before any logo design samples will be sent to you for your approval.
• Any logo design that has been officially approved by you. You already bought it.
• If work has begun on any design and I've completed at least 1 revision for you, you've already bought it.
• If the company closes down or changes their name or activities. It's still yours.
• If I do not hear back from you for 30 days after I've made revisions to your logo. It's yours, but please contact me so I can send you the completed files.
• I'll work with you, if there is some sort of problem, please let me know. I want you to be completely satisfied with my services.

Legal Rights
Any logos created and designed by jguk web design belong to you as long as you have paid for the service. You are free to register your logo under your name or trademark. I give all rights to you.

Contracts
Once you decide that you want me to design or redesign your website, the process begins.

• I put together 2 different concepts for you to choose from based on the information you provided.
• All your requirements and requests are then written up in a Contract for your review.
• The Contract will contain all the details of your design including payment milestones. Nothing will be left out.
  If you want something specifically outlined in the contract, please let me know.
• Once everything is agreed upon, the Contract is signed and a 50% deposit is required. If this presents a problem, please let me know, I will work with you.
• Work begins.
• At each project milestone, I will place your website-in-progress at a location where you can view it online to see how it's shaping up. This will not be within your domain yet until it's completed, however, it will give you the opportunity to see it as it progresses.
• At each milestone, you will have the opportunity to make any changes or suggestions.

These Terms and Conditions may be modified at any time without notice. Please check back for changes.