Just to be safe, it is a good idea to back up your data before attempting this upgrade. If things go well your data will survive fine, but if anything goes wrong there is a small chance that your data will no longer be accessible.
The computer running this firmware update program must be connected to the TeraStation’s network by a wired connection. A wireless connection will not do! Disable any firewall software on the PC before running the firmware update. Unzip the firmware in the file you downloaded into a folder on your PC.
To apply this update you need to run the firmware updater program that is the folder you created when unzipping the downloaded firmware. The name of this program can vary according to what version of firmware you downloaded, but should be the only executable program in the folder. The firmware updater program runs fine on Windows 2000 and Windows XP SP2. For XP SP1 and other versions of Windows, set the program to run in Windows 2000 compatibility mode Do this by right-clicking on the updater (e.g. HD-HTGL FWUpdate.exe) icon, selecting Properties, and choosing the compatibility tab.Put a check next to Run this program in compatibility mode for: and select Windows 2000 from the drop-box if it’s not already there.
Execute the application file (e.g. HD-HTGL FWUpdate.exe). This will come up with a dialog like the following:
and report some basic information about the TeraStation including its current firmware version.
If you have multiple teraStations, then select the appropriate one from the drop-down list. Note that only TeraStation models for which this update is valid will be listed).
Click on the Update button (sometimes labelled as Renew Firmware). On Japanese versions of the Updater program this is the leftmost button on the main screen. On the next window it will ask for an Admin password. By default the username is:Admin and the password is: password. Of course, if you’ve changed the Admin password on the TeraStation, use your new one! The firmware update will take 3 to 5 minutes to complete and while it is running a number of dialogs will be displayed informaing you of progress.
If you never get the OK button, or you get a failure or error message, you may want to try the steps below:
The steps involved in this are:
If your connection is good, you’ll see the words “Reply from” in response to the 4 attempted pings.
If the connection is bad, you’ll likely see “request timed out” instead.
If that happens, something is wrong with your Ethernet connection.
Check your Ethernet cable, reset the TeraStation again, and make sure that there are no firewall programs running on the computer (and that includes the Windows XP firewall!).
Restart the TeraStation and try pinging again until you get a successful ping.
Then go to step 5.
To do this the first thing you need to do is to check the .INI file (normally called NASUPDATER.INI) that is the same folder as the executable program. You can load it into any text editor such as Notepad. Check that it includes the following lines:
If their is already a [SpecialFlags] section in this file, then merely add the Debug line.
[SpecialFlags] Debug = 1
Once you have done this, when you start the program for flashing it will present its initial screen along the lines indicated earlier.
If you now click on the yellow rings at the top left of the screen you are able to select the Debug option which comes up with the following dialog:
which allows you to control elements of the flashing process.
The default options fora standard flash will be pre-selected. Options you might want to consider altering are: