A report on my workplace research at RNIB.
(Royal National Institute of the Blind).

 

Summary

 

These are the main areas I intend to cover in the report.

 

 

RNIB and its organisational structure

 

I work for the Royal National Institute of the Blind, the UK’s leading charity for people with sight problems. RNIB’s main activities are offering advice, information and support to over two million blind and partially sighted people in the UK. (Paraphrased from RNIB’s Website).1

 

RNIB is divided into seven Divisions. We also have three Country operations: RNIB Scotland, RNIB Northern Ireland and RNIB Cymru, providing services in the devolved UK Countries.

 

Here is a graphic representation (Figure 1) of RNIB’s internal structure showing the four major UK operations, the Divisional structure in England and a breakdown of the departments in my Division. Other Divisions in England follow a similar pattern. The devolved Countries have their own internal structures but link with RNIB in England on UK-wide issues such as membership and policy. They also provide specialist transcription2 services unique to their customers, for example, RNIB Cymru provides braille and other materials in Welsh.

 

RNIB also has a number of smaller transcription centres based all over the UK providing services for people with sight problems at a local level.


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Figure 1

 

 

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The seven UK Divisions are:3

 

Community Services Division (CSD)

Working with blind and partially sighted people to help them achieve independence, working towards preventing blindness and promoting equal opportunities.

 

Directorate

Providing leadership, support, guidance and advice to RNIB. Supporting the UK Divisions, devolved Countries, Director General’s office, Chairman’s office and RNIB’s international activities.

 

Education & Employment Division (E&E)

Support blind and partially sighted children and adults and the professionals who work with them through a range of education and employment services.

 

External Relations Division (ERD)

External relations acts as RNIB’s face to the outside world.  Activities include fundraising, awareness raising and support.

 

Finance & Resources Division (DFR)

Providing internal support services in financial and resource management. Also Personnel and IT support.

 

Policy Division (POL)

Challenge discrimination, promote equality, extend rights and increase and improve services for visually impaired people.

 

Technical & Consumer Services Division (TCS)

Challenge barriers restricting people's inclusion and independence in the information and everyday living environment. This Division is where most of the alternative format production takes place. (Braille, large print and audio cassettes).

 

I work for the External Relations Division in the Corporate Information and Publishing department. I’m based at our Judd Street Headquarters in London and work two days a week in Peterborough. Our role is to provide expert publishing services for External Relations, Policy, Community Services, Finance and the Directorates.

 

We also provide these services to RNIB, Scotland, Northern Ireland and Cymru.

 

The Technical and Consumer Services and Education and Employment Divisions have their own publishing teams.

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RNIB Judd Street and the Resource Centre



This is a photograph of RNIB Judd Street,
our Headquarters building. It’s situated just
around the corner from Kings Cross Station
and is very near the British Library.

 

This is our Resource Centre, also based
at Judd Street. People can come here to
find out more about our products and services.
They can also purchase items of equipment
in the shop, or they can use the Library facilities.

 


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My role at RNIB and how it has changed

 

I’ve worked for RNIB for ten years, originally as a graphic designer in the Technical and Consumer Services Division. I started off as the only designer, gradually building a team of five other designers and finally becoming Design Team Leader. About two years ago I was appointed Senior Designer working split sites at Judd Street in London and Peterborough.

 

Positive aspects of my role

 

As Senior Designer, I have a much broader remit than I had in my previous role. I have much more input in to issues at corporate level such as house style and branding.

 

I have the opportunity to develop my role within RNIB and I have a greater influence over my objectives. The Ultraversity degree course has helped a lot and has made me focus my research interests and given me a structure to work to.

 

In my previous role, I was very focussed on the work carried out in my Division. Since taking up the Senior Designer’s post, I have had much more contact with people from different areas of RNIB. This has benefited my learning in the job and given me access to areas of expertise that I didn’t know existed.

 

Less positive aspects of my role

 

I have an extremely high design workload that often leaves little time for research or personal development. My Manager is looking at the workload to see if we can free up more of my time to concentrate on research and development. This will benefit RNIB in the long run as this research will feed back into some of the live projects we are working on and will have a direct benefit for people with serious sight problems. An example of this is the research I’m doing on colour issues. This research also forms part of my Ultraversity work.

 

Working split sites between London and Peterborough is very challenging at times. I have to carry large amounts of digital files between sites and housekeep two computers to make sure I have the latest versions of current jobs. Sometimes problems occur when I’m based at the Peterborough site that can be difficult to sort out remotely. This is especially difficult if a piece of hardware or software fails.

 

The travelling between sites is sometimes inconvenient. I have been able to negotiate some flexible working but I feel that I waste a lot of time sitting on a train.

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Identifying the knowledge and skills
needed to do my job

 

At the beginning of each assessment in this section, I’ll outline the methodology in blue. I’ll then review this methodology at the end of this section and look at the strengths and weaknesses of each approach.

 

To help me identify the knowledge and skills required to do my job, I imagined that I was in a position where I would have to recruit another ‘me’. What would be the technical practical and life skills I would look for in someone who would replace me in this role?

 

This was the list of ten requirements that I thought were most important.

 

  1. An interest and a passion for graphic design.
  2. A traditional background in graphic design including an understanding. of manual art working as well as computer aided design.
  3. An understanding of the principles of design for people with sight problems and more importantly, involving these people in the work that we do.
  4. A good working knowledge of computers, (Preferably Apple), is essential for today’s workflows.
  5. Excellent, in depth knowledge of current graphic design software. (QuarkXpress, PhotoShop, Freehand).
  6. Research interests to help to improve the way we design for different sight problems.
  7. Good managerial skills.
  8. Good mentoring and coaching skills.
  9. Patience.
  10. A sense of humour is essential.

 

From this list I then looked at the main activities of my work and what I thought I needed to do. This list was based on my own personal experience as a graphic designer in a specialist role at RNIB. As such it contains some generic activities that any graphic designer would be expected to know, for example, an understanding of good typography, plus more specialised areas like an understanding of sight problems and how people with sight problems read.

 

  1. I need to be able to create lively, interesting and accessible publications for people with sight problems.
  2. To do this I need to work with a number of colleagues including clients, account handlers and people with specialist skills such as braille and audio transcribers.
  3. I have to have empathy and understanding about the way people with sight problems access publications and always design with this in mind. I work with people with sight problems on a regular basis and many of them are keen to be involved in research and also test new ideas and layouts for me.
  4. An interest and understanding of good typography is very important. I often advise other organisations and commercial companies on good typographic practice.
  5. I need to lead on the development of the concept and practice of clear and large print issues. This is so that RNIB always leads the field in this area and so that any new developments are fed into our own practice.
  6. For my particular role, I need in-depth knowledge of Apple Macintosh computer systems and software. There are only a small number of Mac users at RNIB and we support each other. This includes hardware and software support.
  7. I need to have excellent working knowledge of all current design and desktop publishing software.
  8. A keen interest in research in a number of areas. These include:
  9. Good people management and mentoring skills are essential. I like to work with people and share my knowledge with them and learn from them as well. I prefer a hands-off management style, while always being available to help with any problems or issues. I have always preferred to work this way. It seems to suit my colleagues too. I also prefer to be managed this way myself.
  10. I need to have good presentation skills and teaching skills. I often work with other organisations as a consultant, or represent the organisation at exhibitions or conferences.
  11. I need good all round people skills as I work with a large number of colleagues across divisions. I try to be as helpful to people as possible when they work with me and I find that I get a lot of help in return. Especially in my research projects.  
  12. Patience and a sense of humour are essential. I find it helps me stop being frustrated about the things I can’t change about my job and helps me enjoy the things that I do.

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Self-assessment

 

I carried out a self-assessment of the ten most important aspects of my role. I decided to use my experience to work this out based on the list of requirements and activities described before. I then listed them in order of importance based on my own perception of each aspect and finally graded them from 1 (confident) to 4 (knowing little).

 

 

Construct a list of 10 things that are important in my job

1

Graphic design skills

2

Apple Macintosh computer skills

3

Desktop Publishing skills

4

Research and enquiry skills

5

Know how to prepare artwork for print and how lithographic print is produced

6

Time management

7

People management and mentoring

8

Presentation skills

9

Project management

10

Networking skills

 

 

Listed in order of importance

Original Number

1

Graphic design skills

1

2

Apple Macintosh computer skills

2

3

Desktop Publishing skills            

3

4

Know how to prepare artwork for print and how           
lithographic print is produced

5

5

People management and mentoring

7

6

Research and enquiry skills

4

7

Time management            

6

8

Project management

9

9

Networking skills

10

10

Presentation skills 

8

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Marks out of 4 for each aspect of my role

 

  1. Confident
  2. Competent but with room for more learning
  3. Can get by but need more training or coaching
  4. Know little

 

1

Graphic design skills

1

2

Apple Macintosh computer skills

1

3

Desktop Publishing skills

1

4

Know how to prepare artwork for print and how
lithographic print is produced

1

5

People management and mentoring

2

6

Research and enquiry skills

2

7

Time management

3

8

Project management

2

9

Networking skills

2

10

Presentation skills

3

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Talking through self-assessment with colleague at work

 

Once I had this self-assessed research available, I approached a colleague (S) who also works as a graphic designer for RNIB. We looked through the final list and discussed each item. S broadly agreed with the list I had in place and the running order. He also added another point to the list – Workflow Management. This is an important aspect of our work. It covers the wider issues of preparing a job for print and following it through the different stages. It also includes the contact we need with other colleagues to ensure the job is printed and delivered on time. On another level it includes looking back up the chain of events to the customers and colleagues that we are working for, especially our involvement at the concept stage of any project.

 

The full text of our discussion is available here.

 

Discussing any major issues in the online community with other researchers

 

I identified two areas in the self-assessment exercise where I felt I could improve my knowledge and skills. These were time management and presentation skills. I find the time management aspect of my work particularly difficult as I work split sites and spend quite a lot of time travelling. I try and make the most of the travelling time, working if I have a job that is suitable for the environment. I also manage another colleague, and that can be quite difficult remotely. I wondered if other researchers have a similar working arrangement? I decided to start a discussion group on time management and people management and see if any other researchers have had similar experiences.

 

Presentation skills are becoming a more prominent part of my job at the moment. I’m often asked to present workshops to colleagues and other organisations about accessible design and typography. I’m quite comfortable doing this and am confident in my knowledge of the subject, but I feel I need to make the presentations more lively and interesting. I’ve noted a recent presentation in my learning journal, setting out a plan, delivering the plan and then commenting on how I thought it went. I tried out some new ideas that seemed to work and learned that there were some areas that I needed to think through more thoroughly. I have also set up a discussion group to invite other researchers to share their experiences.

 

Example page from time management discussion group

 

Example page from presentation skills discussion group

 

The full discussions are available on my page in JellyOS

 
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Meeting with line manager

 

I had a meeting with R, my line manager to discuss my current objectives and how we both thought my role would develop. I decided to try to use the meeting to structure my objectives more realistically and to move some of my Ultraversity research into my current objectives. (Objectives as of 13th November 2003).-

 

We did this on an informal basis using my existing objectives as a starting point and looking in more detail at my current role and where we wanted to be by January 2004. R is also aware of the Ultraversity course and could see the benefits of me engaging in structured research that would benefit RNIB.

 

One area we both agreed on was that I had far too many objectives listed separately in my plan. Some of these had been achieved or were ongoing. Others were dormant or waiting on a third party to input.

 

The first thing we did was re-organise the objectives and reprioritise so that important issues are flagged. (Bold in attached objectives document).

 

We also agreed that I needed to have some time to work on the priority objectives. R suggested I work at home on agreed days to accomplish this. This has addressed one of my concerns in the ‘less positive’ aspects of my role –  having a more flexible approach to working.

 

I’m also very pleased to have four areas in my objectives that all lead directly to the research that I want to pursue in the next term. This includes consultancy,  (objectives 2, 11 and 12) and colour research (objective 4). I can use other objectives to structure further research in the coming terms.

 

We also highlighted some training issues such as Web Design training. This gives the department another skill set to offer and is an important personal development opportunity for me.

 

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Main strengths and weaknesses in my learning methodology

 

Strengths

 

·      I feel I know enough about my role to be able to make a relatively accurate attempt to assess the work I do and identify the skills needed to do the job.

 

·      I found that involving other people in the self-assessment process very helpful. It made me think more deeply about my role and how I integrate with colleagues at RNIB. It was also useful to talk to another designer and see if they agreed with the list of skills I identified. The feedback from S was useful and highlighted an area that I had passed over. The meeting with R helped us both to plan a sensible workload and agree to incorporate some research elements into my objectives.

 

·      Setting up the two discussion groups was a good way of sharing ideas and experiences and interacting with other researchers. Here is an example of an exchange from the Time Management Discussion.

 

Hi I also find time a difficult issue as although I am often home by 5 I should be home at 3-30 and then I usually bring loads of extra work home and very often wonder why I put myself through this. I managed through my Cert Ed so I hope we will all manage this and to some degree I do agree with S sometimes not everything gets done to a 100%. The dust in my house is writeable.  J

 

J  it's really hard to say 'no' sometimes isn't it? I had a similar problem when I started at RNIB and often found myself at work at 7-8pm at night. Eventually it got too much and I ended up off ill as a direct consequence of the long hours I was putting in. By doing the extra hours, I just ended up masking the problem and no one did anything to help. Is there someone you can share some of the extra work with? That's what happened in my case. It had two benefits. I cut down my workload and someone who was interested in design got a chance to learn. Initially you feel like you are working even harder until after a month or so when the other person really starts to take over some of the work. In the long term, I felt it was worth it. I'm not sure if this is helpful, but it worked for me. Ian

 

Thanks for the support, I have been doing 3 peoples jobs plus my own for the last 3 years, SMT are aware and put in another member of staff but this person also leaves on time. As is their right although she is very helpful during the day unlike the others. I have applied for a senior post which will mean I will be able to delegate stuff which will be good as I did make myself ill and my brain is still in slow motion. Thanks again  J

 

 

Weaknesses

 

·      I would have liked to talk to more colleagues about the self-assessment process. It would have been interesting to get the perspective of people outside of the design process to find out how they saw my role and what they expected someone in my role should be able to do. I may be able to turn this around as I am putting together a presentation on how to brief a designer – aimed at non design colleagues and people who commission work. The feedback I get from them will give me a better idea of how they see a designer’s role at RNIB and also help me to develop the presentation for future audiences.

 

·      I need to become more involved with the work other researchers are doing. I realised early on in the degree that I would be unable to join in many of the discussions in the online community due to the specialist nature of the subject matter. I believe I can address this, certainly with some of the research I intend to do which will cross over in to the special educational needs area. I also have ideas to extend my JellyOS page and discussion groups. I’ll explore this in more detail in the next section – areas identified for further research.

 

·      I need to make better use of technology in my learning activities and reports. I have made start with this report, incorporating digital photographs and a graphic flow chart in to the early stages of the report. I also included some sound clips although I am unsure if they will play in all certain versions of Word. I initially used .wav files. These didn’t work in Word 97 or Word 2000. I converted them to .mpeg files and these seem to work in all versions except for Word 97. I need to talk to our training department at work to find out some more information about audio file conversion. I have also used screen grabs from my discussion groups to illustrate points in the text.

 

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Areas identified for further research

 

Methodology

 

Before I started the degree course I already had some ideas for areas that I wanted to research. I have shared these in my learning journal and in the learning activities. The areas I identified at work were:

 

·      Accessible design and typography – Design for partially sighted readers

·      Tactile imagery – Illustrations – What are the most accessible methods and are illustrations always appropriate?

·      Colour Vision Deficiency (Colour blindness) – Congenital and Acquired – How to include people with CVD in accessible design

 

Once I started the course and developed an individual learning plan (ILP), I was able to focus in on one particular area – the colour vision issue – as it is directly linked to work I’m doing at the moment. The ILP helped me to identify other areas that hadn’t immediately presented themselves when I first thought about research. The learning activities in the ILP concentrating on self-assessment of my role helped my to isolate other areas that I felt I could develop into research projects. These new areas are Consultancy and Training. Again these are areas that I am concentrating on at work and are part of the development of my role.

 

Overview of research carried out in each area so far

 

Colour and colour vision issues – There is a lot of scope for research in this area, involving other organisations and individuals. I have already made contact with my opposite number at “Sense”. We are planning to meet in the near future to discuss issues that are common to both our jobs. He also has colour issues in his job and I think we can profitably work together and share research in this area. I’d also like to involve as many of my partially sighted colleagues as possible in the research. Some of them have already expressed an interest in working with me.

 

I have carried out some preliminary research into colour vision deficiency and colour issues in general. This was in response to requests from RNIB’s helpdesk for more detailed information about problem colour combinations. I produced a short paper for emailing on request.

 

Useful websites visited include:

http://www.lifesciences.napier.ac.uk/BWS/courses/projects98/colourblindness/annie/pilotam/private/classifi.htm

 

This site has extremely detailed information about the types of colour vision deficiencies and gives clear definitions of acquired and congenital conditions. I made use of a lot of the information in this site for my short paper.

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Another useful site is:

http://www.colormatters.com

 

 

This site has a lot of information on colour issues, how the eye sees colour and an interesting case study on the problems that colour blind shoppers experience with packaging.

 

I am also reading two books at the moment that look at colour vision deficiency in more detail.

 

Colour Blindness Causes and Effects

 

This book is extremely interesting and contains many examples of how people with colour blindness see the world around them. It also looks at the practical implications of living with colour blindness and has an interesting chapter on careers and possible exclusions. I found this particularly useful as I dealt with an enquiry from an art college who had received an application from a colour-blind student wishing to study animation. One of the conclusions we came to was, if the student specialised in a 3D style of animation, (clay or plasticine), it would be possible to colour code the material. It would be more difficult to do this if the student wanted to specialise in computer or drawn animation. I will write this up in more detail in the learning journal.

 

 History of Colour: The Evolution of Theories of Lights and Colour  

 

This book is quite technical and I am concentrating on two chapters at the moment. One deals with breakthroughs in colour vision theory in the twentieth century, and the other looks at the anatomy and physiology of the visual system between C1600 and C1900.

 

I also have two learning opportunities at work in addition to my own research. These are:

 

1.    The work we are doing with our advertising agency on a new core series of leaflets. As part of this work, we are asking them to come up with a new set of colours we can use over a range of titles. They have presented a set based on aesthetic considerations and now I have the opportunity to look at these and decide if they are also accessible to people with sight problems. Some of them work, but others need to be replaced with more appropriate colours. The criteria the colours need to meet are:

 

·      The colour must be of high contrast so that it is clear against a white background

·      Text can be set in the colour and still provide enough contrast against a white background

·      Text set in the colour must be able to be used against a pale coloured background or a 10% tint of a suitable colour.

·      The colour must be strong enough to allow reversed text (White out) of the colour

 

In addition to this we are looking for a range of colours that harmonise with each other while providing enough difference to be used over a series of similar publications.

 

2.    Work with Professor R from the Royal College of Ophthalmology. Professor R is currently doing some research in to accessible fonts for RNIB. We have asked him to look at colour issues as well. I will be meeting with him in the near future to discuss our current colour issues and areas that we need to cover.

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Consultancy – There is a lot of potential for an accessible print consultancy service. I have been involved in this on an ad hoc basis for a few years, but there now seems to be real interest in developing a professional service. I’ve put together a proposal that is being looked at the moment and I’m working with colleagues across all RNIB Divisions on its implementation. Ideally I’d like to see a consistent and unified approach to the way we carry out consultancy across RNIB in the next 12-18 months.

 

A recent learning opportunity was our publishing day where all the publishers across RNIB get together to discuss publishing issues across the organisation.

 

I facilitated a group discussing consultancy issues. The notes are recorded in my learning journal.

 

Another learning opportunity is using the design group meetings to discuss our approach to consultancy. All the designers are involved in consultancy work for their Divisions and this is a good opportunity to make sure we are all consistent in our pricing and delivery structure.

 

Useful websites visited include:

http://www.boag.co.uk/index.html

 

Boag Associates are a design and communications agency specialising in streamlining publishing processes for their clients. Their work crosses over into areas that RNIB is also exploring. A particularly interesting area is what Boag terms ‘Parallel Publishing’ http://www.boag.co.uk/down/index.html. This is the concept of using a single electronic file to generate a number of different outputs.  RNIB is testing XML mark up language as a method of creating a single source file that can be used to output braille, large print, audio and synthesised speech.

 

 

 

Another useful site is:

http://www.synergy-communications.co.uk/index.html

 

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synergy is an agency that works with a number of training and charity organisations. One of their clients is Guide Dogs for the Blind. Synergy designed their website which is accessible to people with sight problems.

http://www.guidedogs.org.uk/

 

 

 

Training and presentation – This sits nicely with consultancy and is something that I’m being asked to do more of in my present role. It would seem sensible to research training and teaching issues as it is something that many of my fellow researchers are also engaged in. Many are teaching and presenting to classes on a regular basis and I think I could learn a lot, sharing their experiences in the online community. I feel slightly the ‘odd one out’ in the community as many people are working in schools or learning environments. I think concentrating on areas like training and presentation would enable me to join in with more discussions and contribute more to the online community.

 

This area is becoming increasingly important and I am doing more presentations as part of my job. These include:

 

·      Presentations about the work the publishing area covers to new starters

·      Presentations about accessible information to audiences across RNIB and external audiences

·      Designing a new workshop to help publishing colleagues brief designers properly

 

I have delivered a presentation to new starters recently that covered accessible information and clear print issues. This is recorded in my learning journal and in the weblog.

 
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Useful websites:

 

The Advanced Public Speaking Website: http://www.public-speaking.org/

This site has a number of free articles and some checklists to help you prepare a presentation.

 

 

 

Other sites of interest:

 

Educating the reflective Practitioner” - Donald Schon

http://educ.queensu.ca/~russellt/howteach/schon87.htm

 

I found this article really interesting and it really made me stop in my tracks and think. I wonder how many potentially bright learners have been written off by their education establishments simply because they had a different style of learning? I like Schon’s idea that the expected answer to a question isn’t always the right one. He gives several examples of this in his presentation.
I particularly enjoyed Schon relating the tale of the Cognitive Psychologist Vygotsky.

 

Vygotsky, who worked just after the Russian Revolution, worked with peasants, some of whom had been to the collective schools and some of whom had not. And he gave them little tests. And the basic pattern of the test was "Put together the things that go together." So he showed this peasant a hammer, a saw, a hatchet and a log of wood, and he said, "Put together the things that go together." And the peasant said, "Well, clearly, what goes together is the log of wood and the hatchet and the saw because you use the hatchet and the saw to cut the wood for firewood." And Vygotsky said – and this was his regular stratagem – "I have a friend who says that the saw, the hammer and the hatchet go together because they are tools." And the peasant answered, "Then your friend must have a lot of firewood!"

 

The key to tapping into someone’s learning potential is more about finding out how they learn and take in information, rather than forcing them down a pre-determined and inflexible route that is considered to be ‘correct’.


 
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Additional area for future research

 

I set up a discussion group on my JellyOS home page, for researchers that support pupils with sight problems. I have had quite a few people visit this discussion group to ask questions and tell me about their pupils and support methods. I’ve also visited other discussions where support for pupils with sight problems has been mentioned.

 

As part of my ongoing research, I’ve decided that this could be a useful area to look at.

 

The reasons are as follows:

 

·      A lot of pupils with sight problems are integrated in to mainstream schools. The support of these pupils often falls to the classroom teacher or learning support assistant.

 

·      Through my work at RNIB, I have access to a lot of departmental contacts and resources that I could make available to researchers supporting pupils with sight problems.

 

·      My role is quite different to many of the researchers on the degree course and I find a lot of the discussion groups cover areas that are outside my area of understanding. By setting up some research in to support issues, I could integrate more closely with other researchers and learn more about their roles and the work they do.

 

·      I could act as a facilitator for researchers who need help supporting pupils with sight problems, pointing them towards appropriate services and answering questions directly wherever possible.

 

·      By concentrating some of my research activities into this area, I could start to create a support network for people working with pupils with sight problems. Ultimately, this will help to improve the learning experience of these pupils in the classroom. This is the most important benefit of all!

 

How will I do this?

 

So far I have set up the discussion group and left messages in other discussions telling researchers about the group. I’ve had a steady flow of contacts into the group as a result of this. I’ve also posted to individual researchers within the group asking if they would like more help and resource page.  I’ll record responses in the learning journal.

 

The next stage will be to look at the discussion group and assess the type of support people are asking for. This would form the starting point of a resource page on JellyOS.

 

I’ll think about other forms of disseminating the support information, possibly via a weblog or setting up a website.

 

Gaps in my learning and knowledge

 

I need to research how to build and administer a website.

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My individual learning plan, the learning activities and the learning journal. How did they help with my research?

 

I mentioned in my further research methodology that I found the Individual Learning Plan very helpful in structuring my research and learning. I had very fixed ideas about what I needed to research before I started the degree course and the ILP helped me to focus in areas that were important to my work situation and suggested others that I hadn’t considered.

 

I used the example ILP as a starting point and on the advice of my learning facilitator, Stephen Powell, I stuck to the broad outline and changed some areas to reflect my work and research interests.

 

The outline provided by the ILP informed the research I carried out for the Learning activities. The learning activities were structured so that the information needed for this report was covered and I was able to draw out the material I needed to answer the learning outcomes. I also found the learning activities helped me to look at my role more closely and think about how I wanted to see it develop over the next three years. Talking to my line manager about the work I am doing for the course helped us to structure my work objectives so that my research interests are included in relevant work areas. The structure of the Ultraversity degree is such that much of the work I need to do for the course should be covered by my regular work and project based work. I see a sort of symbiotic relationship between the two. My role at RNIB provides the raw materials for learning. The degree provides the structure and discipline to research thoroughly and create outcomes. These research outcomes can then be applied back to the work situation.

 

Running in parallel with the ILP and the Learning activities is the Learning journal.  I have never kept a record of activities and thoughts in this way before, being a very poor diary keeper! I have found the learning journal to be a useful tool for recording ideas for projects and research. Beyond this, I found it useful for noting an action plan for a presentation and recording the actual event. I was then able to use this information to reflect on the planning and execution of the presentation and how I could improve the presentation next time. I think the cycle of ‘plan, do and review’ suits my style of working and I’ll use this method when I prepare other projects and work-related materials.

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Conclusions and new objectives

 

In this section of the report, I’ll summarise my learning so far, look at my role, how my role could develop and where I see my research leading in the coming months.

 

My learning so far

 

In summary:

 

·      I have found out more about RNIB’s organisational structure and presented this as a flowchart

·      Analysed my role at RNIB and looked at the positive and less-positive aspects of my role

·      Identified the key skills needed for my role at RNIB, and shared these with colleagues

·      Identified strengths and weaknesses in my role and shared these with other Ultraversity researchers

·      Presented my research so far and outlined the areas that I want to research in more detail

·      Looked at my ILP, the learning activities and the learning journal and how they have helped with my learning

 

My role at RNIB

 

The learning activities I’ve carried out this term have helped me to see my role at RNIB more clearly. I have learned that there are aspects of my role that I can change and develop using the Ultraversity degree course. I have identified a number of areas in my role such as the colour research and consultancy project that I want to take forward

 

There are also aspects of my work such as the design-based work that I considered to be outside of the cycle of ‘plan, do and review’. This is mainly because of the fixed outcome nature of this type of work. I now think that this approach could also be tried on a specific design project to help improve the ‘end product’ and inform and improve future projects.

 

How my role could develop

 

Based on the work I have done do far I can see my role developing in a number of areas.

 

 

My research in the coming months

 

I have identified three main research activities that I want to take forward, these are:

 

 

Plus the new research area – Set up a resource centre for Ultraversity researchers supporting students with sight problems.

 

Colour and vision

 

Carry on with my own research. This is essentially desk research at the moment using the Internet and RNIB’s library.

 

Talk to other players in visual impairment charities. This includes The Lighthouse Organisation, Sense, Guide Dogs for the Blind and Deafblind UK. I’ll find out what (if any) research they have on colour vision issues and set up a working group to share ideas and research.

 

Work with colleagues and professionals to devise a simple test and questionnaire that will determine what colour combinations people with sight problems find most accessible.

 

Consultancy

 

Work with the design teams across RNIB to establish a unified approach to print consultancy work.

 

Approach other publishers and consultants across RNIB Divisions to find out what they are currently doing.

 

Re-submit my consultancy plan after consultation with other players.

 

Create a feedback form to be sent to our consultancy customers, to help improve the service.

 

Training and presentation

 

Carry out more accessible information presentations.

 

Work with colleagues and attendees to improve the quality of the presentations, using feedback forms and better demonstration materials.

 

Attend a presentation skills course to update my knowledge.

 

Use the ‘plan, do and review’ method to update and improve presentations.

 

Set up a resource centre for Ultraversity researchers supporting students with sight problems

 

Create a page in JellyOS with links to useful websites and add my own information.

 

Set up a website for people supporting students with sight problems. I’ll need to learn a web design package to do this.

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Appendix

 

1.    RNIB’s Website – http://www.rnib.org.uk

2.    Transcription – this is a generic term to describe the production of alternative formats to print – braille, audio, large print and synthetic speech

3.    This information is taken from RNIB’s Website

 

Websites

 

Colour vision issues

 

http://www.lifesciences.napier.ac.uk/BWS/courses/projects98/colourblindness/annie/pilotam/private/classifi.htm

 

http://www.colormatters.com

 

Consultancy

 

http://www.boag.co.uk/index.html

 

http://www.synergy-communications.co.uk/index.html

 

http://www.guidedogs.org.uk/

 

Training and Presentation

 

http://www.public-speaking.org/

 

Other sites of interest:

 

Educating the reflective Practitioner” - Donald Schon

http://educ.queensu.ca/~russellt/howteach/schon87.htm

Publications

McIntyre Donald

Colour Blindness Causes and Effects

Dalton Publishing; ISBN: 0954188608

 

Crone Robert A.
History of Colour: The Evolution of Theories of Lights and Colour  

Publisher: Kluwer Academic Publishers; ISBN: 0792355393

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