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We have received several messages from customers having trouble viewing our website. The majority of which is caused by using the Mozilla/Firefox browser. We suggest using the Internet Explorer browser with a resolution of 1024x768 for best results. We have contacted Mozilla several times for help in compatibility issues but to date have had no response!
NOTICE TO ALL CUSTOMERS
We are happy to take parts orders to toyfairs for collection, however, due to an increased demand for our items, it would be helpful if you could send your order or ring it through to us a few days before hand. Not only will this cut down waiting time and queues at toyfairs but also you are more likely to be able to have your full order ready.
Not sure what to get the collector in the family that seems to already have everything? Model Supplies Gift Vouchers are now available in £5, £10, and £20 denominations, making the ideal present for birthdays, Christmas, anniversary's etc.
SECURITY CODES ON CREDIT CARDS
Please remember to include your three-digit security/authorisation code with your card details as any delay in us having to ask for this delays despatch of your orders. The banks are cracking down now on not accepting card payments without this information. To ensure we have the correct details for the rest of your cards please remember to update us on your expiry dates regularly also.
PAYMENTS FROM ABROAD
Due to a change in Bank processing, please do not mark cheques as GBP or Sterling. UK banks are now treating these as foreign cheques and thus incurring a processing fee.
Many thanks for your past and future custom
Steve Flowers

Telephone: 0116 2332288 International Callers: 011 44 116 2332288 Fax: 0116 2244035
Mail: orders@model-supplies.co.uk
Office hours (UK time) Monday-Thursday 9am - 5pm Friday 9am-3pm Closed Saturday & Sunday
To assist with finding your product more quickly, we have categorised all replacement parts under their respective brand name. Please choose the brand name required by using the drop down menu and then click on the select button for a full list of that range.
Placing your order
Making a purchase couldn't be easier. Just browse our catalogue, and make a note of any items that you wish to buy, including the part number and the price. After you have finished browsing the catalogue selection, simply email us with the details of the items. Payment can be made with all major credit/debit cards (NOT AMEX), cheque, cash or postal orders. Please make cheques payable to STEVE FLOWERS. We do not accept Paypal payments. Alternatively, if you do not want to e-mail your card details, then either fax or telephone us with your card details (including security code), for a more secure method. Please ensure to include your full name and address details on all correspondence and no attachments to enable us to deal with your requests more efficiently. Due to heavy workload we do not confirm receipt of every email/order and it may take several days to reply to questions.
POSTAGE & PACKAGING - Prices stated in the catalogue do not include postage & packaging. Our rates for orders are as follows: Orders under £10.00 please add £1.50, upto £20.00 add £2.50. Over £20.00 add £3.50 maximum. Where possible orders are despatched by recorded delivery with GPO.
Please note that we can mail any product anywhere in the world with post and packaging at cost, all prices are current and up to date and include VAT.
Site maintained by EvilDM Enterprises.
last updated 21/08/2008
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