www.pro-computers.co.uk 

   
   
   
   

   

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Welcome to Pro-Computers.co.uk

REMOTE ASSISTANCE

Remote assistance control standards are high.
 Microsoft supplied them, each connection is fully encrypted using the latest encryption.
 While Pro-Computers.co.uk is connected to your computer it is possible to see all
the repairs carried out on your computer.
IN REAL TIME.

The repair is carried out by Pro-Computers.co.uk right in front of you
and you still keep complete control
  When Pro-Computers.co.uk carries out repairs to your computer
if the repair takes twenty minutes or five hours the price is the same
 The work is carried out by REMOTE ASSISTANCE

For more information about Remote Assistance
Please view your operating systems
 HELP FILES
XP & XP-PRO ONLY

Remote Assistance is a method of connecting two computers together
 via a programme that is installed in every windows XP or XP-Pro operating system.
Pro-Computers.co.uk can then repair the fault on your computer.
 When Pro-Computers.co.uk has finished the repair we disconnect and that’s the job done.
 You do not have to install anything on your computer.
 Its already there.
 Microsoft put REMOTE ASSISTANCE in their operating systems
 Windows XP and Windows XP-Pro
 have a look.

1. CLICK; START.
2. CLICK; HELP AND SUPPORT.
3. CLICK; INVITE A FRIEND TO CONNECT TO YOUR COMPUTER.
4. TYPE; MY E-MAIL ADDRESS IN THE BOX. CONTACT ME FOR CORRECT EMAIL ADDRESS
5. CLICK; INVITE THIS PERSON.

 Your satisfaction is of paramount importance.

For more information or to schedule a consultation.

PLEASE CONTACT: 07715 427998

How Does It Work

 Working by remote assistance is an easy way to have you computer repaired, the traditional way to provide help, is by telephone. The customer calls a help-desk who will tell the customer what to do, then the customer describes what’s happening on their computer. The help-desk then tell the customer what to do next, and this carry’s on till the computer is fixed or a technician is calls out, a couple of days later. Not always convenient for the customer.

 Its far easier to get someone to do the fix for you, Pro-Computers.co.uk are years ahead of its competitors we can do the work for you, by remote assistance.

We are still happy to talk you through a repair, if that’s the way you want to do it. Or you can just sit back and watch the repair carried out on your computer. There are only a couple of company’s that will carry out repairs this way, please take a look on the internet.          

 Pro-Computers.co.uk will also carry out other work, maybe you would like me to do all the maintenance i.e. make sure your computer is up to date with all the latest patches and fixes.
 

     Some of the other work that can be done via remote assistance.

 1. Virus’s removed

     2. Updates

         3. Maintenance

             4. Install and configure programs.

And much more. Remote assistance is a sleek, easy to use desktop sharing service to its customers. Remote assistance allows you to connect one computer, to another over the internet. The users can view each other’s screens simultaneously, we can also connect audio so you can stay in contact with the technician, FOR FREE.

            
                    
                       About Remote Assistance

Sometimes the best way to fix a problem is to have someone to show you how. Remote Assistance is a convenient way for a Technician in another location to connect to your computer from another computer running a compatible operating system, such as Microsoft windows XP, and walk you through your solution.

After our technician is connected, he will be able to view your computer screen and chat online with you in real time about what you both see. With your permission our technician can use his mouse and keyboard to help solve the problem.

• Both you and our assistant must be using either windows messenger or a MAPI-compliant e-mail account such as Microsoft Outlook or Outlook Express.

• You and our assistant need to be connected to the Internet while using Remote Assistance.

• If Windows Firewall is turned on, Remote Assistance will temporarily open firewall ports.

• If you are working on a corporate or local area network, firewalls might stop you from using Remote Assistance. In this case, check with your network administrator before using Remote Assistance.

                                     Remote Assistance.

Invite someone you trust to help you. Using an Internet connection, anyone running Windows XP can chat with you, view your screen, and with your permission, work on your computer to help fix it.

Pro-Computers.co.uk

London UK

07715 427998

  ©  COPYRIGHT 2004 ALL RIGHTS RESERVED PRO-COMPUTERS.CO.UK