Slow, untidy, careless, arrogant. But they did sort out the problem (eventually).
- Paul Cockayne

A lot better than Dixons but I'm sure you will not print that!
- Lara Couzens

I am always treated like a friend and made welcome. When repairs are necessary, Terry finds the most economical way of doing it - I have never felt the charges to be excessive.
- Mr Gerald French

Not perfect, but honest and excellent 95% of the time. Highly recommended.
- Paul Nothard

Only limited experience, but would use them again happily. Keen to help with Mods.
- Matt Lawrance

A very good dealer that treat the prospective customer very well. They are more than happy to put up with difficult customers, such as me!
- Niall Hammond

I have been very impressed with their service in the five years I have been going there. Its a shame their service department lets them down!
- Matthew Hill

Excellent dealer. All staff friendly and helpful. Real MG Enthusiasts! They bend over backwards to keep the customer happy - and I didn't even buy the car from them! Which I think says a lot.
- Martin Woods

We have now bought two cars from these guys - always absolutely first class service, before and after.
- Alison & Chris Nevard

Generally excellent. They missed a couple of minor things, but also fixed a couple of minor things for free which in my book pretty much evens it out. You get the feeling they really want to help and that the place is really well managed.
- Rob Wood

They have very experience techies, the customer service staff are real people who honestly try as hard as they can. If there is any dissatisfaction a manager appears immediately. Suffice to say I love my car and I am very lucky to have found a dealer who values this.
- Francis Bernstein

A dealer who is involved in the MGF cup racing program and has such a large stock of MGFs really does need to address the problem of those excessive service department waiting lists and those bored and disinterested girls who take the phone calls in service reception.
- Julian Shersby

Good work and helpful service staff. Didn't get to speak to the mechanic actually involved in doing the work though.
- Steve Earl

- You end up feeling an MGF is just another Rover to them rather than being something special.
- Julian Shersby

Sales approach is laid-back with no hard sell, and happy to wait while I (eventually) made up my mind. Maybe not the absolute cheapest, but happily threw in a windstop in lieu of hard haggling. Subsequent minor bodywork problem was handled with absolutely no hassle whatsoever - staff seemed genuinely upset that I'd had a problem with one of "their" cars. Can't speak for the technical, but I'd buy from them again.
- Tim Duckett

I will never buy a car from them again. Hell - I wouldnt even have it if it was free.
- Adam Wylde

When I picked the car up, I got a bunch of flowers for the other half, and a framed sketch of MY MGF - alright, it was a laser print, but the car had my registration, and it was in a nice frame. I'd recommend them - they give the impression of loving the MGF as much as I do.
- Stefan Gibney

I've just ordered my third MG from this dealer, I'm probably the most difficult customer they have ever had, but they treat me fairly, the service is truly excellent. - No I don't work for them!
- Josie Hart

The importance placed on customer service has gone from what was a very friendly and helpful dealer. Will be taking my business else where in the future. The attitude has changed to the point where I was told "you are one of 50,000 customers".
- Mark Brunt

My car was last to be worked on before "going home time", so job was rushed. They don't charge one less for a bodged job!
- Paul D Lane

The one let down was the inability of the dealer to provide me with a loan car while my vehicle was with them even though this was nearly a week due to the difficulty in sourcing a replacement under car water pipe from Rover spares.
- Julian Shersby