{short description of image} Please read these notes before
sending me an email

This page uses Javascript to disguise my email address. Therefore if you're using Internet Explorer you might have to click the warning panel at the top of the screen and allow the code to execute. If you don't you won't be able to contact me. The code is not malicious and will not harm your computer in any way.

I enjoy getting emails from people and I'm happy to help with any queries to the best of my ability but the volume of emails and the nature of some of them means that regrettably I do have to lay down a few ground rules.

First of all, please note I DO NOT SUPPLY EQUIPMENT AND I AM NOT ASSOCIATED WITH ANY SUPPLIER IN ANY WAY. Some traders, especially those trading on eBay, include a link to my website. I'm not happy about it but I can't stop them doing it. So please don't assume I have any connection with them. If you have a query about something you've bought contact the supplier, not me!

I also don't trade links with anyone, so please don't ask. Such requests will be ignored and I won't bother replying.


Next I really would appreciate it if you'd avoid using 'txt spk'. I'm of a generation that grew up with phones that had dials, not keypads, and cars where seatbelts and heaters were optional extras! So frankly I don't have the time to interpret what someone is asking me if he says things like pls can u help id be gr8ful. If you want my help use plain English and, as far as possible, correct punctuation. Ta ever so!

Please don't send any images or other attachments with your email (and that includes Incredimail animations). Attachments are not a problem if I'm at home but if I'm away in the caravan and collecting my emails by mobile phone, they can cost me a lot of money. I therefore have an email filter on my laptop that will stop the entire message from downloading. If you have an image you want to send, please ask first.

So if you normally use Incredimail or any similar monstrosity, please please PLEASE disable it before emailing me (better still, switch to Plain Text). A few people still ignore that request and I get extremely irritated by intrusive animated icons on emails, especially when I've just had to pay to download the damn things! The simple fact is they cost me real money to download using a mobile phone, and when I'm providing a free service I think the least people can do is comply with a simple request. If you've ever implemented Incredimail you might not actually be aware that it adds an animated attachment to every single email you send out, so try sending an email to yourself first. If it comes back with an attachment, change to Plain Text before emailing me (usually done by clicking Format in Outlook Express or Windows Mail.) OK, that's the rant over and done with, and thank you of course to the vast majority who do play fair!

I try to reply to every email I receive (unless you ignore the above requests in which case I probably won't!) but very occasionally, one will get missed so if you don't hear from me within a few days, please try again. If you still get no reply, your email might not be getting through so check with your service provider or try again using a friend's email address. This is particularly true if you have a Hotmail address. My mobile phone is on the Vodafone network and for some reason Hotmail has a problem with Vodafone and bounces back any message I send. So unless you can use a different address such as Googlemail, you'll have to wait until I return home again. The only alternative is to close down this emailing facility whenever I go away - an option I'm obviously reluctant to take.

Some browsers may have difficulty decrypting the code that hides this address from spam robots. If your browser fails to recognise it as a valid address, please use this one and remove the numerics.

Oh, and when you get my reply, an acknowledgement would be nice! Lots of people do write back if I've tried to help but a depressing minority don't bother. (I make no money from this website, so slavering praise is my only reward!)