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TUC Learning Services: National

date: Friday 15 November 2002 Press release (1,300 words)

a vision for information, advice and guidance

Careers Service National Association Conference: A vision for Information, Advice and Guidance (Skills City 15 November 2002)

Speech by Frances O’Grady, Head of Organisation and Services Dept, Trades Union Congress

unions and learning

Over the last few months, many column inches have been devoted to union demands over pay and conditions. What is rarely mentioned is another union demand - that of training and lifelong learning. Almost 7m employees are members of unions affiliated to the TUC and increasing numbers are in jobs that are requiring new skills. That’s a huge market of potential learners.

This government has done more than any other previous ones to recognise this unique union role. That is why they established the Union Learning Fund. Over its five years, £24 m. has been invested in over 330 union-led projects leading to innovative approaches to training and developing the workforce. They have ranged from providing basic skills [glossary explanation] for bakery workers to high level IT courses for journalists.

informed demand

Impartial and independent information, advice and guidance [glossary explanation] can do much to stimulate the demand for learning from adults.

Particularly those who have left school at the earliest opportunity and who might have had a negative experience of education. Good advice and guidance can do much to explain that learning in the 21st century can be very different than studying in the past. It can be much more inclusive and more related to individual aspirations and needs.

Advice and guidance can help stimulate the low demand for skills and qualifications which recent government reports on workforce development highlighted.

A quarter of adults say that they have not undertaken any learning in the last three years

A half of those who say that they have not studied in the previous 10 years state that nothing would encourage them to learn

Nearly a third of workers have had no formal training opportunities offered them by their current employer

4 out of 10 businesses do not even have a training plan to support learning

guiding learners through the jungle

There is now a much greater choice of courses and learning methods. You can learn at a work place learning centre or at a college; study on-line or in traditional classes.

You can fit learning around your working life and family commitments. There are also more ways of accessing funding for learning. More choice certainly; but also the danger of more confusion. Imagine a bewildered new learner being asked whether he/she wants to study an NVQ, BTEC or a Voc GCSE; open learning or e- learning or whether to study through a Learndirect hub or on-line in a pub …and what exactly is an IAG? The more complicated a system is the less likely people who are in most need of learning feel confident to access it.

Union Learning Reps

Many of the Union Learning Fund projects have involved training learning representatives to help their members access learning. Over 4,000 representatives have been trained and accredited through the Open College Network.

They do not pretend to be professional guidance workers like yourselves but as frontline learning support workers - signposting their members to the professionals. They have the confidence of their members and the link with the employer and they now have the training.

Union Learning Reps have successfully introduced a learning culture at the workplace. But not enough employers give them the time off for this work. That is why the TUC continually pressed for them to be given the same statutory rights as union reps as a whole. The Government in recognising the excellent work that union learning reps have been doing has given them such rights in the Employment Act 2002.

They include the following rights in respect to officials in union recognised workplaces:

  • Paid time off to undertake their duties
  • Paid time off to train for these duties

as well as

  • Time off for union members to access the services of a Union Learning Rep

The rights will be enforceable when the ACAS code is finalised early next year and the TUC has been closely involved in preparing the code.

Union Learning Rep duties

Their duties as set out in the Act are wide in scope:

  • Promoting the value of learning
  • Analysing training and learning needs
  • Providing union members with information and advice

and

  • Consulting the employer about providing training and learning opportunities such as paid time off to train, establishing a learning centre

The core courses the TUC provides for learning reps covers these duties and includes units on front-line advice and guidance and identifying learning needs. Union Learning Reps can do much to:

  • Help union members to access the paid time off in the Employer Training pilots

The TUC/DfES IAG Project

The Information Advice and Guidance Partnerships set up in 1998 are key to delivering the new Matrix standard. The standard will also help to quality proof adult guidance services in a market where there are too many 'cowboy' providers -you know the type 'give us £50 and we will draft you a CV which will guarantee you a job as a dot.com millionaire'.

Unions have had involvement in their work but so far it has been patchy. There have been exceptions, the ceramics union CATU in Staffordshire had worked closely with their IAG [glossary explanation] Partnership with several learning representatives achieving NVQ3 in Advice and Guidance. The printing union GPMU in Central Midlands had become members of their local partnership and had committed to the old quality standards. Connect and Bectu had developed careers counselling arms of their unions and the engineering union Amicus has been working closely with Sheffield IAGP on a Rapid Response to Redundancy project.

It was quite clear there needed to be wider trade union engagement in this whole area . That is why I very much welcomed the new DfES/ TUC project - 'Bringing IAG to the Workplace'. It’s a project which is aimed at strengthening the information, advice and guidance element of trade union work by establishing effective working relationship between IAG partnerships, unions and employers. The £355,000 two year project :

  • involves a project workers to undertake development work with IAG partnerships, six TUC Learning Services regional teams and thirty targeted employers/trade unions
  • help TUC Learning Services regional teams to promote the new quality standards to these targeted employers/unions
  • work with the DfES [glossary explanation] and Guidance Council to develop support structures to enable unions and employers to register and work towards accreditation for the quality standards.

Outcomes so far

  • Over 500 union officers/learning reps have been briefed on the standard
  • Almost all IAG partnerships working with TUC learning Services regional teams
  • Over 20 unions have joined local IAGPs

Unions obtaining the matrix standard so far:

  • GMB Learning Links St. Helens
  • NW TUC Learning Services
  • Connect
  • CATU
  • GMB Branch Grantham
  • GPMU Central Midlands

Support for such unions from the IAG partnerships has been invaluable. And more unions are in the pipeline to get the matrix standard.

conclusion

Advice and guidance and the union role in it are pivotal to workforce development. It needs to be embedded into initiatives such as basic skills and learndirect. Informed quality guidance supported by employers and accessed by employees can help raise demand, meet that demand and stimulate a learning culture in this country.

Report (400 words) issued 25 Nov 2002

Quality street

As part of the TUC Learning Services national IAG project, several unions have been working towards matrix Quality Standards for Information Advice and Guidance, the new framework launched earlier this year.

The standards are for any organisation which gives IAG [glossary explanation]. Clearly trade unions have a big role to play through union learning representatives.

CATU resource centre were the first to be assessed and accredited in early September but were quickly followed by GMB Learning Links, St Helen’s; the GMB Branch at Leicester City Council; GMB Community Branch, Grantham; NWTUC Learning Services Connect and the Amicus-MSF led Lifelong Learning project at Morecambe Bay NHS Trust.

These unions were presented with their plaques at a ceremony in London by Minister for Adult Skills Ivan Lewis.

TUC national IAG project worker Rose Matley said: 'It is great for these unions to achieve this award. It’s recognition for the high quality IAG which we know is being delivered by unions. I have worked with all these unions and know that lots of hard work has been done to achieve these standards.'

She added that over 20 employers were also piloting the standards, including Rolls Royce, PPG Industries, Southern Water and Manchester City Council.

Commented Paul Humphreys, CATU resource worker: 'It’s great to be one of the first in the country to get this. The fact that an outside body has assessed us also reinforces the fact that we are doing a good job.'

Details: Paul Humphreys

Tel: 01782 603688

email: phump1sc@stokecoll.ac.uk

Several other unions are hoping to gain the standards shortly, including the GPMU Central Midlands Branch, Bectu, the TUC National Education Centre, the CWU’s Open2all Preston, the NUJ, the TU sector hub management, the TUC Unemployed Centre in Luton and the RCN resource centres in north Cumbria.

Any other unions wishing to become involved can contact Rose Matley.

Tel: 0151 236 7678.

Email: rmatley@tuc.org.uk