We offer a range of courses for groups, teams and individuals, from short familiarisation sessions to complete initial mediation training. Our courses are taught by practising mediators and informed by current practical experience.

Where possible, these courses are customised to meet your needs. However, topics can include

Communication skills

Constructive negotiation

Introduction to mediation

Transferable mediation skills

Handling difficult conversations

Dealing with difficult people

Understanding and resolving conflict

All of these courses are relevant for home and work, for community and workplace

We also offer courses addressing

Understanding and resolving conflict

Conflict resolution in the workplace

Mediation, management and HR

Resolving conflict at home and in the family

Care and residential settings

Resolving customer complaints

Mediating neighbour disputes

Please click here to contact us for further details and to discuss your needs and interests