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We offer a range of courses for groups, teams and individuals, from short familiarisation sessions to complete initial mediation training. Our courses are taught by practising mediators and informed by current practical experience.
Where possible, these courses are customised to meet your needs. However, topics can include
Communication skills
Constructive negotiation
Introduction to mediation
Transferable mediation skills
Handling difficult conversations
Dealing with difficult people
Understanding and resolving conflict
All of these courses are relevant for home and work, for community and workplace
We also offer courses addressing
Understanding and resolving conflict
Conflict resolution in the workplace
Mediation, management and HR
Resolving conflict at home and in the family
Care and residential settings
Resolving customer complaints
Mediating neighbour disputes
Please click here to contact us for further details and to discuss your needs and interests
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