|
|
||
|
AN INTERNATIONAL MAGAZINE FOR DEMOCRATIC PSYCHIATRY,
PSYCHOLOGY,
EDUCATION AND COMMUNITY DEVELOPMENT INCORPORATING THE NEWSLETTER OF PSYCHOLOGY POLITICS RESISTANCE (PPR) |
||
![]() |
| FEATURES |
| HOME |
| PARANOIA
NETWORK |
A REVIEW OF 'THE KERR-HASLAM INQUIRY' |
PART 1: SILENCING
THE WHISTLEBLOWER `Virtue, truth and justice are irrelevant to the prince who wishes
to conserve his power. He must be willing to murder any subject who
dares oppose him… yet it is often wise to represent to the people
that the death is a suicide.' This saga of psychiatric abuse, cover-up and now Government whitewash
has run for forty years and still - despite Chairman Pleming's wish
for 'closure' - the end is not in sight. He must fool himself if he
imagines that The Report does not betray its bias and implausibility
when, in the face of the mass of the evidence which it publicises,
it asserts that that there was no conspiracy to protect the abusers
Kerr and Haslam. The representative of a group of abused former patients
has expressed her bitter disappointment with this unwarranted and
bizarre conclusion, whereby 120 patients were criminally abused and
dozens of complaints were made, yet only three officers of the NHS
are to blame, and they only get a verbal smack on the wrist. Yet it
is worse than that. So as not to publish further and conclusive evidence
for a conspiracy to ignore the patients and protect the abusers, The
Report also deliberately suppresses crucial evidence. It is also outrageous
in its dissemblance of the harassment and victimisation of the only
determined whistleblower in the whole history of the abuse and cover-up. To show this we make public much information that The Panel is careful
to omit. The central event which the Committee was charged with investigating
was 'the mismanagement' of the complaint brought by Deputy-Sister
Linda Bigwood against Kerr, Haslam and the managements of No-one can understand this Report without knowing its pre-history.
I begin with the narrative of the central and most blatant cover-up
in the quarter of a century of abuse. In 1983 Much concerned, Lin told the patient that for her sake and for the
sake of all the other patients she had to pass on what she had heard,
and that she would be protected. As soon as she could, Lin informed
her Nursing Officer, John Monk-Steele. His response was: 'Right. Let's
get the bastard!' Having reported to management, Lin expected a discreet
but proper investigation and protection for the patient. This did
not happen. Days passed and Monk-Steele seemed to avoid Lin. When
she caught up with him he refused to discuss the matter. She then
started asking around and heard that Kerr was to have a private meeting
with the patient, with no third party as a witness. She left the ward
immediately to get this meeting stopped, but Monk-Steele told her
that it had already happened. Apparently, the meeting was arranged
by 'senior management'. (The Report reveals that it was organised
between the Senior Nursing Officer, Ann Tiplady, junior psychiatrist
Ann Mortimer and Kerr.) Kerr was now in possession of a signed note
from the patient which stated that what she had told Lin was untrue.
Whether or not Kerr had actually had sexual relations with this patient,
in itself this meeting was exactly the sort of possibility that had
caused the patient such anxiety. It was disgraceful exploitation of
a vulnerable patient. By the time that Lin caught up with events the
patient had already been discharged from the hospital. Of course Lin was angry about this unethical and abusive behaviour.
She asked Monk-Steele to arrange for her to meet SNO Tiplady. Three
times Monk-Steele said he would do so, but he never did. In the end
Lin phoned Tiplady. She said they could meet, but she was not prepared
to discuss anything about Kerr. However, Lin was not happy about that
and anyway went to see her. SNO Tiplady refused to discuss either
the issue of Kerr's possible sexual abuse or the intimidating 'interview'.
Instead, she told Lin that she was very disappointed with her general
performance - although she was unable to specify any faults and it
was only a matter of weeks since both she and NO Monk-Steele had praised
her work. Tiplady said she had decided to move Lin to a geriatric
ward. This was a demotion. She also said that Lin was now on a probationary
period, 'to see how she coped' because she had 'failed' on the acute
ward. She said that NO Monk-Steele had already counselled her about
this. He had not. Soon after this encounter Lin discussed the patient's allegations
with a colleague, Sister Barbara Wearing. The patient had named her
as someone she had previously informed. Sister Wearing said that she
believed the patient, and she believed that Kerr had abused many other
female patients. She said she would support Lin's pursuit of the proper
management of the matter. Shortly after she was moved to the geriatric
ward, Lin was approached by Meg Jones, Head of the Hospital's Social
Work Department. Lin had worked with her on the acute ward. Jones
asked Lin why she had been moved. Lin told her what had been going
on, and was careful to refer only to 'a consultant', since all she
knew was that the patient had alleged that Kerr had abused her. Jones
replied: 'Oh, you mean Haslam.' Although Lin was already unhappy about how callously he treated one
of his patients, the assumption that she meant Michael Haslam came
as a surprise. Lin said that she meant Kerr. Jones replied: 'Oh, him
too.' She said that the Social Work Department knew about a number
of instances of sexual abuse perpetrated by both Kerr and Haslam,
and that some years before she had taken a patient to see a solicitor
in order to pursue a complaint against Haslam. On the grounds that
it was just the word of a mental patient against that of a doctor,
the solicitor had advised her to drop the complaint. Meg Jones said
she would support Lin. Without specifying what she had been told,
Lin now began to ask others if they knew anything. A few patients
on the ward immediately gave her details about Kerr assaulting other
female patients. One said she had witnessed an assault, others had
heard from female patients who reported his abuse. A local social
worker put a former patient in touch with her; this woman phoned to
tell Lin how Kerr had sexually assaulted her when she was his patient,
but at the time she did not feel able to make a complaint. Meanwhile, Lin had been demoted and derogatory comments were entered
on her record. It was intolerable to have to work with doctors and
management who connived to abuse the patients. In the heat of the
moment, she wrote a document setting out everything she knew. This
was written so as to collect her thoughts and to express her concerns
to those colleagues who she thought ought to know what was going on
and ought to do something about it. She circulated copies of this
note to various staff at Clifton Hospital. Another consultant, Tony
Rugg, was the first to respond to this circular. He came to see Lin
in her new ward, but only to tell her to drop the complaint or she
would be sacked. He said he would not support her actions, and that
anyway she had got some facts wrong. This was untrue. Rugg's intervention
was very upsetting. Since he offered her no support, sympathy or understanding,
and since he did not intend tackling Kerr or the management - even
about Kerr's unethical 'interview' with the patient - Lin felt that
Rugg's only intention was to scare her off. Because he was young and
known amongst the nurses as 'a liberal' and 'one of the boys', it
felt to her as if Rugg had been sent to intimidate her, and that,
if needs be, he could later dissimulate his visit as 'only giving
friendly advice'. (The Report reveals that when Rugg spoke to Lin
he was already well aware of complaints about Haslam. He did not tell
this to Lin, and neither did he ever do anything about the complaints
he had heard. It also reveals that Rugg was on the Hospital Management
Committee at the time. It now seems likely that he was a messenger
from that body.) Social worker Jones also reacted to Lin's report. Lin met her to
discuss it. Jones was angry and blurted out: 'I've got to work with
these people!' Lin asked her why she had never reported to management
what she heard or knew. She did not answer. Since management had responded
so inappropriately to what Lin had told them, she took the matter
to her trade union, COHSE. She was being victimised, the members had
a right to know what was going on, and through collective action they
might persuade management to do the right thing. At first, the nurses
at the local branch were somewhat non-committal because they didn't
want to 'make waves'. However, some of the porters and kitchen-staff
were outraged that they were supposed to serve such a despicable regime.
And the branch gave Lin its full and ongoing support. Through the union branch, a meeting was then arranged with the York
District Nursing Officer, Mr Corbett. He told Lin and her union rep,
the Yorkshire Regional Officer, that nothing could be done because
management at Clifton had now received a second written statement
from the patient, again denying what she had said to Lin. Lin asked
the DNO how that statement had been obtained. He said that the patient
had written an unsolicited letter to the hospital. At the end of this
meeting he told Lin and the union rep that York's Director of Nursing
Services, Ray Wilk, would enquire into all the events. It did not take Lin long to discover that DNO Corbett had lied. It
turned out that after the 'interview' with Kerr, and although much
distressed, the patient was immediately discharged from the hospital.
Management obviously then had second thoughts, for Lin learned that
a week or so later two members of the York Health Authority had been
to visit the patient at her home, so as to extract the 'unsolicited'
letter. (The identities of these bullies did not emerge until the
Report, in 2005. They were Dr Wintersgill, Specialist in Community
Medicine, York HA, & psychiatric nurse Celia Armitage. The Report
fails to consider who decided to cover-up the abuse by further intimidation
and the extraction of another rebuttal. It is also shameless enough
to assert that Wintersgill and Armitage were 'invited into the patient's
home'.) Now Lin was even more concerned for the patient's welfare.
She went immediately to find Kerr, but he was not around. So she marched
into SNO Tiplady's office. Lin insisted that management had deliberately
failed to follow proper procedures with respect to the information
she had given them, and now they were colluding to harass a patient
so as to protect Kerr, Haslam and Bromham from a proper investigation.
By now it was clear that Clifton and York managements would be unscrupulous
in their defence of the abusive consultants, suffer who may. Since
she had barged into the office of the SNO, and had raised her voice
at her, Lin quite expected that management would try to throw the
blame on her by making her face an internal disciplinary hearing.
She would have welcomed that: then she could raise all the issues.
In fact the only response she heard about was that Tiplady phoned
the COHSE Branch Secretary to tell him to 'bring Nurse Bigwood into
line'. After working uneasily for several months on the geriatric
ward, Lin applied for a post as a Nurse Tutor in Wakefield. As far
as she was concerned, her complaint against the Clifton management
was still active, but she wanted to get out of the York Health Authority
where there was obviously no future for her. Since she could not do
this without a reference, and her employment record now held false
information, she went to see DNS Wilk. He was feared by most nurses
and well-known as a bully. Lin told him that if management lied about
her in their reference she would tell Wakefield Health Authority about
the circumstances. Wilk replied: "I'm not frightened of you,
like some people are." Lin asked him what he meant, but he would
not say. Lin got the post of Unqualified Nurse Tutor at a psychiatric hospital
in Wakefield. Just before she left her job at Clifton Hospital, York,
she was interviewed by DNS Wilk, as part of his 'investigation'. Wilk
sat with a York HA nurse whose name Lin cannot remember. Lin was accompanied
by the COHSE Branch shop steward. The interview took the form of nothing
more than trumped-up accusations against Lin, such as: that she had
failed in her duty by not originally reporting the patient's allegations
about Kerr in writing - which she was not required to do, and which
she anyway did in full detail, in her own time, several days later.
Lin asked to see her nursing record. Wilk refused to let her representative
read it with her, but showed it to her in private. Every entry for
the time she had worked in York expressed management's satisfaction
with her performance - until she reported what the patient had told
her about the abuse. At that moment there appeared a false and defamatory
entry about her general performance, written by NO Monk-Steele. Ten months after Lin first heard about the abuse she started a new
job at Wakefield. She was happy in this work and popular with the
student nurses. The manager of the Nursing School, David Passey, was
pleased with her. He thought she was an excellent tutor with a promising
career ahead. Her contract with Wakefield HA required secondment for
nurse tutor training. Since she still lived in York and a course was
run just across town, she elected to go to the College of Ripon &
York St John. The course would take ten months, and together Wakefield
HA and the English National Board of Nursing were to pay her salary.
This choice of college was unfortunate: it played straight into the
hands of those who wished to terminate her complaint against Kerr,
Haslam, Bromham and the management. For in the meantime Lin had got
the York Branch of COHSE to agree to send to the Yorkshire Regional
Health Authority a report of what was now the union's complaint. During
1984 and 1985 Lin occasionally met with the Yorkshire Regional COHSE
officer, Glyn Robinson. All this time she had the impression that
he was her ally, and was working on the report. Once Robinson told
her that he had met Kerr who had told him to pass on the message that
if Lin continued with her complaint he would 'crucify' her. In January 1985 Lin began her secondment to the Nurse Tutor Course
at the College of Ripon & St John, York. The Head of Department
was Peter Birchenall. In March she went off sick with flu. She phoned
in, and a tutor told her: 'Take as much time as you need.' Yet during
the week she was off sick she received from Birchenall a letter headed:
'Final Written Warning'. He cited as the reason her 'non-attendance'
of the course. In fact, this was the first written warning, she had
notified the college, she had been told to take her time and she had
a doctor's note. Besides this, the College Regulations specified a
number of formal verbal warnings prior to any formal written warning:
no prior warnings had been given about any aspect of her conduct.
This 'Final Written Warning' was endorsed by a letter from the College
Registrar which arrived the same week. Lin wrote back to both Birchenall
and the Registrar to protest, to inform them of the facts about her
absence, to institute a complaint When she returned to College the following Monday she was immediately
called to Birchenall's office. He told her: 'We have taken steps to
find out about you, and we have discovered that you are a troublemaker
and a danger to the nursing profession.' Lin tried in vain to get
him to admit that his 'Final Warning' was invalid in form and lacked
proper grounds. He terminated the meeting with the threat: 'We have
to be very careful about who we let qualify out of this Department.'
The Registrar also ignored her request that his formal letter be rescinded.
Since the charge was obviously trumped to give weight to the 'Final
Warning', so that she could be pushed off the course whenever they
wished it, Lin asked to speak to the College Principal, Dr G McGregor.
He wrote to say that he would only see her to discuss 'her difficulties
in fulfilling course requirements'. Yet she had no such difficulties,
and McGregor failed to respond to her argument that the so-said Final
Written Warning contravened the statutory procedures of the College.
Lin continued to try to get a meeting with a senior member of the
College management. Eventually she was allowed an audience with the
Vice-Principal, Canon Batey. He would not listen to any of her points
about the College's abuse of its statutory procedures. Instead, he
offered her 'pastoral counselling'. He also suggested 'a compromise':
putting all the complaints they had about her into a sealed envelope
in her personal file, to be opened only if she caused more problems.
(Of course, there was no mention of this strange device in the College
Statutes.) Batey refused to show her the purported complaints and
she declined his cynical offer. Then, late that evening, suddenly
and uninvited, this bully phoned her at home to demand that she reconsider
her decision. Batey threatened her with dire consequences if she would
not comply with the College's wishes. After about half an hour of
this invasion of her privacy, Lin told him to stop. He wouldn't, and
she put the phone down on him. He phoned back twice to continue the
harassment. Finally, a friend took the phone and told Batey that if
he did not stop the next call from the house would be to the police. In the weeks after this Lin continued to write to Birchenall and
Batey, asking them to apply the proper complaints and disciplinary
procedures, as set out in the College Rule Book and mandated by Parliamentary
Statute. They always refused to respond to her concerns. She wrote
to McGregor with the same request, and to the same effect. Meanwhile,
Lin and most of the nurse-students were upset by one particular tutor's
demand for inappropriate intimacy during an encounter-type exercise.
And in his capacity as their teacher and assessor, Birchenall advised
the class that under certain circumstances they should act in breach
the UKCC Nurse's Code of Conduct. Specifically, he said that if they
thought they witnessed malpractice whilst on teaching practice 'you
must remember that you are the guests of that facility', i.e., do
not intervene or complain. Most of the students had at least fifteen
or twenty years of nursing experience, and many of them found this
injunction very disturbing. But none dared say anything because if
they failed to satisfy the requirements of the Department their career
in nurse education would be at an end. It was at about this time that Lin happened to meet Rugg who told
her that 'two people' had been sent to see the patient who originally
alerted her to the abuse, and that afterwards 'Kerr had been assured
that the matter would not be taken any further'. Lin also chanced
on a one-time colleague from Clifton, Student Nurse Ann Davis. This
contact informed her that since Lin had left Clifton Hospital her
former Charge Nurse had reported a complaint about the sexual abuse
of a female patient by Haslam. Management had responded by victimising
the Charge Nurse. Of course this was hearsay, but this contact also
told her that the Deputy-Sister who had replaced Lin on the acute
ward, Kath Little, had tried to find out what was going on and had
pursued the issue as far as DNS Wilk. No-one knows - or admits - what
she was told. However, soon after this York HA management were involved
in having Kath Little committed to a local private mental hospital.
She committed suicide soon after she was released. This contact told
Lin that Kath had been in a relationship with Rugg. Lin knew Kath
was a good nurse, and her own experience of the distress which could
be caused by the senior doctors and management of Clifton Hospital
persuaded her that it was entirely possible that the terrible affair
of Kath Little was connected to that unfortunate nurse's opposition
to abuse and cover-up at Clifton Hospital. (Whilst this is the only
sequence of events Lin cannot document, the Inquiry could have investigated.
Kath Little appears in the Inquiry Report, but there is no mention
of what Lin heard about her fate, or the preceding events.) Meanwhile, Lin's complaint against the abusers and the Clifton Hospital
management appeared to have been shelved by the Health Authority.
But she was determined pursue it, and in June 1985 the union branch
secured a meeting with Stuart Ingham, District General Manager for
York HA. DNS Wilk was at the meeting. Lin took with her two union
branch reps. Together they asked Ingham and Wilk to honour their promise
to show them a copy of the report of Wilk's 'investigation'. They
said they would. (But they never did). The union delegation reiterated
its complaint about Kerr being allowed to see the patient and extract
a retraction of what she had told Lin. They also asked management
to set up proper procedures so that such a thing would not happen
again. And they demanded that the false and defamatory entries on
Lin's nursing record should be removed. The delegation received a
reply to only one point: Ingham stated that it was perfectly fair
and reasonable for a consultant to see a patient alone after she had
made allegations against him, although this would certainly not do
for a nurse. He later confirmed this extraordinary opinion in a letter. Two days later, out of the blue, Lin received a letter from the College.
It suspended her from the Nurse Tutor course. The Orwellian grounds
for this decision were that 'she had failed to withdraw an allegation
against the College that they were refusing to hear her complaint
against them'. Not only was this a travesty of the truth, but the
letter contravened the College Rules, which stipulated a number of
prior warnings. Apart from the so-called Final Warning - actually
the first, completely unwarranted warning, in March - she had received
no other formal warnings, verbal or written. Never mind, on the day that he suspended her, Principal McGregor
came to address all the students and staff on the Nurse Tutor course.
He told them that he had been forced to suspend Lin because she had
made false allegations against the College, she had refused to meet
him, and she had used violent and abusive language. The truth was
that he had refused to meet her; and how would he know that she had
used such language if he had never allowed her to speak to him? He
told the assembly: 'There are enough psychiatric nurses among you
that I don't have to spell out what she is suffering from.' Lin knows
this because afterwards she was phoned by a group of the student nurse
tutors who were upset by this bizarre address. They all understood
that this almost certainly meant the end of Lin's career as a nurse,
let alone as a tutor. It did not occur to her at the time but only fifteen years later,
when Kerr was the subject of criminal proceedings, Lin was alerted
to the fact that Dr McGregor was a medical doctor. This meant that
he worked, and was likely to socialise, within the close-knit fraternity
of York medicine and management. If that were so it would be highly
unlikely that he was not acquainted both with Kerr and Haslam and
with the fact that Lin was bringing a complaint against Clifton Hospital
management with respect to the abusive activities of those two psychiatrists.
Later still - almost twenty years after the event - she discovered
the stark truth: College Principal McGregor, who had always refused
to see her or to instruct his officers to carry out for her the statutory
complaints or disciplinary procedures, was at that very time a member
of the Executive of the York Health Authority. District General Manager
Ingham reported directly to that Executive. And in order to re-activate
the complaint against Kerr and the Clifton management, Lin had met
Ingham only two days before her illegal suspension. The Head of the
Nurse Tutor Department had already told Lin that 'they had taken steps
to find out about her'. It is inconceivable that McGregor was not
in communication with Ingham and had not been informed (or misinformed)
about Nurse Tutor Bigwood and 'the danger' she presented - but not
to the nursing profession, only to Kerr, Haslam and the Clifton and
York Health Authority hierarchy. Leeds University governed the course for the Certificate in Nurse
Education at the College in York. Therefore Lin immediately phoned
the Registrar's Department at Leeds University. As advised, she sent
a letter summarising the situation, along with a copy of her file
on the events. She requested the Deputy-Registrar at Leeds University
to instruct the College to follow the statutory procedures with respect
to her case. Despite follow-up phone calls, there was never a reply
to this request. Her former patron, Passey, The Head of Department
at Wakefield, had by this time left to take up the post of Education
Officer at the English National Board of Nursing. Over the months
since the bogus 'Final Warning', Lin had written several letters to
those funding her, her then current employers: Mr Saunders, Director
of Nursing Education at Wakefield & Pontefract School of Nursing,
and David Passey, at the English National Board. She wrote to explain
what was happening and to ask for their help to get the College to
abide by its statutory Rules. Neither Saunders nor Passey answered
her letters. Saunders wrote to her for the first time towards the
end of October 1985, but only to terminate her employment. He cited
as 'reasons': failing to finish the nurse tutor course at the College
and 'failure to report to [him] as an employee'. In 2004, so as to participate in the Inquiry, Lin applied for a sight
of the records of her employment, as held by York and Wakefield HAs.
The new HA for York claimed that, as a matter of routine, everything
had been destroyed in a reorganisation. Wakefield sent no correspondence
or comments, only two pages of bare facts - name, address, NI number,
etc. Under 'Reason for Leaving' is written the false information:
'Voluntary'. She also retrieved her personal file from the College
of Ripon & York St John. There she found a copy of a letter sent
to the Registrar of the University of York. This was from Dr E. Bendall,
Chief Executive Officer of the English National Board, and dated November,
1985. She had had no dealings with this person, who had never consulted
her about her relations with the College of Ripon & York St John.
And yet the letter falsely accuses her of not attending the nurse
tutor course at the College and of failing to inform her employer.
It also warns York University that she misuses public funds. There
was no administrative necessity for this letter.
It reads as a deliberate attempt to jeopardise Lin's place
on the MA course at York University - that is to say, to further jeopardise
her career. Meanwhile, through her union representative, and by letters, Lin
continued to pursue Principal McGregor. This went on until March 1986.
She simply asked for a fair hearing, according to the College Rules,
and with the representative of her own choice. McGregor doggedly ignored
this request. In April 1986 she received a letter from solicitors
acting for the Wakefield HA and the English National Board. This informed
her that since she had failed to attend the Nurse Tutor course she
was sued for the recovery of ten months salary and college fees: this
amounted to about one year's salary. Fairly predictably, Mr Heron
of the Legal Department at COHSE National Office refused to respond
to her request for help with this demand, or with the whole issue
of her illegal treatment by the College. He told her that the union
would not help and she should repay the salary and fees. This had been the worst year in Lin Bigwood's life. She had dedicated
her working life to psychiatric nursing, including attending night
classes in order to improve her skills, to get qualifications and
to further her career. Her employment record now debarred her from
nursing, she was being sued for a year's salary, and she had nothing
in the bank. Would she have to sell her house? There were severe consequences
for her health. Already slim, she lost a stone-and-half in weight.
She was made anxious and experienced difficulty sleeping. At this
time she was sent for a medical test which indicated a life-threatening
illness. Due to the way in which almost everyone in authority in the
NHS had dealt with her she was deeply suspicious of the local doctors
and she kept refusing surgery. (She put her life at risk by only submitting
to surgery two years later. She was also right to be suspicious: when
she retrieved her medical notes in 2004 there was a surgical consultant's
letter from 1986 which indicated that in York medical circles she
was known as a troublemaker.) She consulted a Registered Naturopath
who was also a qualified doctor. He told her that she was seriously
mentally and physically exhausted and that if she would reduce her
anxiety and begin to eat and sleep properly it would still take two
years to repair the damage to her health. In May 1986 Lin approached a London solicitor who worked on mental
health cases. This woman immediately recognised the injustice. So
clear was Lin's case for wrongful dismissal that two brief letters
from her solicitor persuaded the Wakefield Health Authority and the
English National Board to drop their action for Lin to repay them.
But this solicitor did not feel sufficiently experienced to make a
counter-claim and take it to an Industrial Tribunal.
In September 1987 Lin urged her union Branch Executive to submit
a report to the Yorkshire Regional Health Authority. This had been
agreed by the Branch many months before and had been discussed with
the COHSE Regional Rep. But there was no sign that Robinson had ever
submitted it. Suddenly Lin and the Branch found out why. Robinson
came to a COHSE York Branch Executive meeting to say that if they
submitted the report to the Regional Health Authority he would use
the rules to get Head Office to suspend the whole Branch for 'bringing
the union into disrepute'. This was a surprise. Yet the Branch refused
to be cowed, and at the end of 1987 it submitted a report to A M Stokes,
Regional General Manager, Yorkshire Regional Health Authority, with
copies to the Chairman and the Regional Medical Officer. The Branch
Secretary later told Lin that the RHA acknowledged its receipt. But
neither she nor the union ever heard anything more. (The Report of
the Inquiry reveals that, as he had in 1983, the Legal Officer for
the Yorkshire RHA advised York HA to call in the police. YRHA took
no further action when this advice was ignored.) By mid-1991 Lin's file for redress or compensation was, in civil
law, within a few months of 'going out of time'. She was determined
on this last chance to get the whole matter of the abuse and the cover-up
aired in court. She went for an interview with a York solicitor. After
a few minutes, whilst she was still outlining the matter, he stopped
her to say that he could not handle the case because he 'regularly
drinks with these people' - Kerr, Haslam, Wilk, McGregor. He said
he was quite willing to believe what she was telling him, but she
had to find another solicitor. He advised not to bother with York
or Leeds since all the solicitors would know the principal actors
and would not wish to appear for her and jeopardise their business
with the big local institutions. He suggested a firm in Sheffield.
That firm of solicitors refused to help and she could find no other.
She ended up trying to pursue the matter with her London solicitor,
who still felt it was not her field of expertise.
Finally, in late 1991, one week before the case was due in
court, her efforts to mount an action were let down by her QC, who
changed his mind and said that she had no case. (The QC did not say
why. Although she seemed to have a strong case in employment law,
perhaps it was because Kerr and Haslam were still not prosecuted,
let alone convicted.) This made Lin's action go 'out of time' and
effectively brought her pursuit of the whole matter to an end. It was not until 1997, with the police investigation into Kerr's
abuse, that Lin felt sufficiently vindicated to try to return to nursing.
However, she did not expect ever to get a job in the NHS in Yorkshire,
and she took a post as night-sister at a private nursing home. In
2001 Kerr was found guilty and Lin had moved to Bristol. At last she
felt secure enough to take up a post as staff nurse in the NHS. Lin
Bigwood was the only NHS employee to blow the whistle again and again
and again - and far shriller than a feeble 'peep'. Management finally
shut her up and the abuse continued. Nowhere does the Report acknowledge
this simple fact. This account and the Report together provide proof
that all those officers or agents of the NHS whose names are highlighted
above are guilty of negligence that amounts to a conspiracy to cover-up
abuse, and that the Report of the Inquiry is a whitewash of that conspiracy.
PART 2: THE CRIMINAL
TRIALS OF THE ABUSER S `You win some, you lose some.'
Old adage. Psychiatric power concentrates
into the hands of the doctor, while the patient is doubly vulnerable.
Not only does she suffer from emotional and mental fragility, but
the myth of mental illness permits any callous person to dismiss airily
as 'only another symptom of the mental illness' whatever the psychiatric
patient says when it is not what he wishes to hear. The ill-founded
'medical model' of mental disorder is a veritable Abusers' Charter.
The trashing of Linda Bigwood's nursing career was a successful exercise
in discrediting her and thereby terminating her persistent efforts
to have Kerr, Haslam, other consultants and the Clifton and York HA
managements investigated and the abuse stopped. Consequently, Kerr
and Haslam continued to abuse patients - although it transpires from
the Report that by 1987 management must have been worried because
they did then suggest to Kerr and Haslam that they had best retire.
Finally, in 1996, one of Kerr's former patients went to the police
and made a complaint about the sexual abuse she had suffered at his
hands. The local MP, Phil Willis (Social Democrat) took up her case.
The police, the Health Authorities, The Royal College of Psychiatrists
and the General Medical Council were all uninterested. The Health
Minister Alan Milburn (Labour) stone-walled Willis. In the end Willis
threatened to expose Kerr and the lack of official concern by using
his privilege to bring the matter up on the floor of the House of
Commons. This meant he could not be sued by those he named, and there
would be publicity at the national level. This did the trick. In March 1997 the police were instructed to make
a thorough trawl of hundreds of Kerr's previous patients. 726 people
were interviewed, including 157 doctors. Of 1200 known former female
patients, 120 complained of abuse. This abuse ranged from sexual suggestions
and threats through uninvited touching and perverse intimacy to outright
assault and rape. About 30 former patients also complained of sexual
abuse by Haslam. However, only fifteen victims felt brave enough to
stand up in court to admit their psychiatric past and tell of their
experiences at the hands of their powerful and protected abuser. Towards
the end of 1997, Kerr was arrested. He was charged with four counts
of rape and fifteen of indecent assault, committed between the 1960s
and 1980s. Kerr denied it all and his lawyers spent the next 28 months delaying.
They played the same game as the butcher-dictator Pinochet, coming
to court nine times, mainly to say that Kerr's medical evidence wasn't
ready. Phil Willis claimed that Kerr's defence team were making a
mockery of justice. In the end, a top doctor made Kerr a favourable
diagnosis, and in April 2000 he appeared in court. The jury was persuaded
that the ill-looking, old-looking and pathetic-looking Kerr was unfit
to plead 'due to organic mental impairment'. It was then decided that
there should be a hearing before another jury, so as to 'find the
facts'. Kerr's defence continued to delay, on the grounds that he
had made an appeal to the European Court about the prosecution's abuse
of his human rights - another leaf out of Pinochet's book. The hearing
finally began at Leeds Crown Court in December 2000. So far as anyone
seems aware, in the history of British psychiatry no abused patient
had ever sought or won redress in a criminal court. This was an important
test case. Although the detectives told the women involved to expect a three-month
trial due to the number of witnesses and the amount of evidence, when
the judge came into court he said: 'I want this all done and dusted
by Christmas. I have to go on my holiday.' Appearing at court would
be harrowing for the former patients. Unlike his victims, Kerr was
not forced to appear in court and face cross-examination. However,
he was brought in briefly, mid-way through the proceedings. This,
said the judge, was so that the jury 'could put a face to the person
whose activities you are considering'. Of course, the face was fifteen
or forty years older than that of the perpetrator: it was the face
of a timid, decrepit-looking, harmless old man, not that of the powerful
and assured consultant who, as a matter of routine, spent his entire
career threatening, assaulting and sexually abusing young female psychiatric
patients. The court heard that Kerr committed the abuses at his base in Clifton
Hospital, in clinics and at the women's homes in North Yorkshire.
At the time, each of the victims sought or was being given psychiatric
treatment for severe depression. Many appeared initially to have complied
with Kerr's demands because of his 'forceful personality' or his power
to administer or withhold the medical treatment they so desperately
hoped would help them. Early in the hearing a witness reported that
when she threatened to report Kerr for abusing her he replied: 'There's
no point. The state you are in, who would believe you? Would they
believe you or me?' Other victims independently reported that he taunted
them, saying that no-one would believe them because they were psychiatric
patients, whereas everyone would believe him because he was an important
doctor. The details of many of Kerr's abuses are well-documented in The Report.
Many of the victims did complain at the time, usually to their GP.
Only one patient was believed - or, at least, only one GP took any
action. By ill-chance, he took the complaint to Bromham, Kerr's fellow
consultant. Bromham aided and abetted Kerr by always using her maiden
name and not disclosing that she was Kerr's wife. When this ex-patient
viewed her medical records at the time of the police investigations
she found that Bromham had done nothing about the complaint except
falsify her medical records so as to make her out as severely mentally
ill: this would discredit her if her complaint about Kerr ever reached
more responsible hands. Of course, when they were first referred to
Kerr the women all suffered from feelings of vulnerability and inadequacy.
They were desperate and imagined that he would help them. However,
after Kerr had done with them they were frightened, embarrassed, unclean,
ashamed, humiliated and mentally and emotionally much worse. Each
witness said she had lived with such feelings ever since. Each had
felt that no-one would believe them if they spoke out against Kerr.
And in the event, many years later, all but one was proved right.
The women were all surprised that the prosecution failed to present
much of the evidence it possessed. It failed to call all of its available
witnesses, some of them eminent experts. It also failed to produce
any of the evidence and witnesses it had for the widespread official
cover-up of Kerr's abusive activities for at least seventeen years:
in particular, Lin Bigwood's well-documented police statement. If
it could be shown that there was an official cover-up this would have
provided a strong argument for the actuality of the abuse: nobody
is likely to try so hard to cover-up what doesn't happen. The jury
consisted of seven men and four women. From the point of view of the
abused women this was probably not a favourable ratio. It retired
after just over two weeks of the hearing, and it returned after seventeen
hours deliberation. The jury wanted more time to discuss twelve charges,
but they found Kerr not guilty on six and guilty on one charge: indecent
assault. The only difference between the one and the six seems to
be that in the one case the victim was timid and visibly distressed
in court, whereas in the other cases - and although their lawyers
had advised them to show their distress and to shed tears if they
felt them - the victims refused to be intimidated by the aggressive
interrogation of Kerr's QC. Unfortunately, they were determined to
be brave and they reacted angrily to his accusations about their honesty
and their mental capacities. A previous jury had already found Kerr unfit to plead through mental
impairment, so he was not convicted and sentenced. To the astonishment
of the public gallery, rather than send it back to decide the outstanding
charges - most of them, and including two charges of rape - the judge
dismissed the jury. Kerr was given an absolute discharge and the remaining
charges would 'lie on file'. The judge said: 'I have little doubt
that there are those in this court who feel this is not an adequate
order. That is not for them to decide, it is for me. Dr Kerr has not
been convicted of a criminal offence and he does not present a danger
to the public'. He ruled out an alternative option, such as a hospital
order. The prosecution then reminded the judge that Kerr must nevertheless
go on the sexual offenders list. Oh yes, ruled the judge, under the
Sexual Offences Act of 1997, Kerr 'had taken advantage of one of his
patients for his own sexual gratification' and must go on the register
of sex offenders for a period of five years. The prosecution said
it would not seek a retrial to decide the remaining serious charges.
As he had wished, the trial was over before the judge's Christmas
holidays. The women were shocked. Once again they felt abused, this time by
the judge and the ineffectual prosecution. They wondered about the
judge. Arthur Myerson QC was a 72-year-old former York Circuit judge
who was brought out of eleven years retirement. He lived near Kerr.
Psychiatry routinely interfaces with the law. It is most unlikely
that a local judge of the same generation as Kerr would not know him.
It would be unusual in North Yorkshire if he had not met him professionally
and socially. If so, the judge should have declared the fact and stepped
down - as, indeed, did one member of the jury. In his summing-up,
and despite the absence of any evidence, the judge called into question
the reliability of the memory of all of Kerr's accusers. He also confused
events to the degree of misdirection. He cut short the trial in less
than three weeks. It was unreasonable of him to demand that the jury
make a decision on the twelve outstanding charges - most of the charges
- in one day. The witnesses and various members of the public were
also surprised that the prosecution, led by Paul Worsley QC, put up
such a mediocre case. Worsley consistently failed to press the advantages
given him by witnesses, and he failed woefully to use in court all
the available witnesses and evidence. Due to the normal lack of a
direct witness in cases of sexual abuse, any corroborating evidence
is vital. And why did the prosecution agree to the gender ratio of
the jury? Aggrieved witnesses often feel they have undergone a kind of assault
under the aggressive and often insulting interrogation of an unscrupulous
and determined QC - and Kerr's QC pulled no punches. However, a local
reporter got the impression that the prosecution really could have
tried harder, and that in his directions to the jury there were hints
of the judge's partiality for Kerr. Why did the judge terminate the
whole trial when the jury had been out only seventeen hours trying
to decide on 19 counts? Why, in this most crucial test case, and when
most of the charges were unresolved, did the prosecution not seek
a retrial, at least to decide on the majority of the charges for which
there was no decision? Are we really to believe that sixteen middle-aged women, nearly all
former psychiatric patients, would each risk humiliation, shame and
ridicule to stand up in court and independently tell almost exactly
parallel stories about their abuse by Kerr? Why should they each,
after all these years, if ever, simply 'have it in for him'? The defence
offered no motives. Some suspected the work of the masons or the North
Yorkshire professionals' old-pals network in several of the decisions
of both the judge and the prosecution. But perhaps both were simply
insensitive functionaries who were in a hurry. In any case, this historical
trial ended with a considerable amount of dissatisfaction on the part
of the aggrieved women and some impartial observers. Some of the victims
of Kerr who had been willing to go to court formed a group. Supported
by Phil Willis, they used to meet once a month. They wrote to Lord
Chief Justice Wolf to complain about the bias of Judge Myerson. He
replied that he wouldn't intervene unless they spent more money on
another legal brief. And that was that. However, Phil Willis and the group kept together, and ten of the
women who had been willing to testify began a civil action for negligence
against the NHS. Although Kerr was only found guilty on one charge,
each former patient received an apology for the way complaints against
Kerr had been handled in the 1980s, and they shared compensation to
the total of £300,000. Knowing that there was much more than what
had been revealed in court, they also pressed the Minister of State
for an official Inquiry. Kerr was careful to sell his car before the
trial, but almost immediately afterwards he was seen playing golf
near his home. He was also elected President of his golf club - not
bad for a man who suffered from 'organic mental impairment'. His misconduct
was at last referred to the General Medical Council for its judgement.
It made no investigation. Kerr accepted the offer of 'voluntary erasure'
from the Register of Doctors, on the grounds of ill-health. In 1988, due to the number
of complaints about his abuse of patients, the York HA also encouraged
Haslam to take early retirement. He then successfully applied for
another senior post in psychiatry, outside of York. (The Report shows
that Dr Kennedy, a psychiatrist who used to be a colleague of Haslam
but who was by then General Manager of York HA, was happy to write
him a good reference.) By 1993 Haslam was back in the NHS, at Durham.
Complaints of his abuse continued until 1996.
In 1998 the authorities finally caught up with Haslam. There
was an NHS Inquiry into allegations made by some of his former patients
at York. This Inquiry was chaired by the QC Manzoor. Four ex-patients
were called to give evidence, as were four representatives from the
local NHS trust. The Inquiry was held behind closed doors and took
two-days. It seems to conclude that there was substance to the complaints
of abuse. Manzoor also heard that none of the patients' complaints
had been dealt with properly - in other words every NHS official who
heard about the abuse failed in his or her duty. All the same, Manzoor
concluded that although 'practice fell short of what would now be
considered good practice', no-one who failed to act on the complaints
of Haslam's abuse was really to blame: it was 'the culture', you see.
(I discuss this fashionable excuse in Part Four of this review.) Haslam was referred to the GMC at about the same time. There was
no investigation and, despite the complaints of a number of ex-patients
and even a psychiatrist, he was also offered 'voluntary erasure due
to ill-health'. Then, at the end of 2003, and after much delay and
a prolonged and bombastic attempt by Haslam to sue the Sunday Times,
he was brought to trial at Leeds Crown Court. Once again a few brave
ex-patients stepped forward to testify. This time a jury found Haslam
guilty of one count of rape and four of indecent assault, on three
patients, at Clifton Hospital on occasions between 1981 and 1988.
He was sentenced to three years in prison for each lesser offence
and seven for the rape, to run concurrently. Naturally, he appealled,
and on a technicality the rape charge was rescinded. After 18 months
he was free. PART 3: PREPARATIONS
FOR THE WHITEWASH `What makes it so plausible to assume that hypocrisy is the vice
of vices is that integrity can indeed exist under the cover of all
other vices except this one. Only crime and the criminal, it is true,
confront us with the perplexity of radical evil; but only the hypocrite
is really rotten to the core.' Hannah
Arendt As I understand it, together
Phil Willis and the ex-patients group pressed the Department of Health
for a public Inquiry into the mismanagement of the abuse. The Committee
always gave the appearance of great solicitude to the ex-patients,
but it certainly did nothing to encourage the participation in the
Inquiry of the one person who could provide it with extensive documentation
on the central cover-up. In fact, it discouraged and deceived her.
As soon as Lin Bigwood heard there was to be an Inquiry she phoned
its office to explain her part in the events. This was in the Autumn
of 2002. Whoever answered her call had heard of her, but he seemed
to have no comprehension of how anxious revisiting the events might
make her and what a great drain it would be on her energies. (For
the next nearly two years, no-one on 'the team' ever seemed to get
it.) He blithely suggested that she should send all her documentation.
Apart from it being foolhardy to hand over her papers to some anonymous
person on the other end of a telephone, this was easier said than
done. The documents were not to hand and there were hundreds of pages:
it would take time, energy and expense. Anyway, what was this Inquiry?
What were its terms of reference? What guarantee was there that it
would not selectively use whatever she sent them, once again, to discredit
her? She requested proper information. Information concerning The Inquiry to Investigate How the NHS Handled
Allegations about the Performance and Conduct of William Kerr and
Michael Haslam arrived in a 'pack'. On top were brief biographies
of the three members of The Panel. And Lin's heart sank. The first
paragraph was taken by the Chairman, and it was monumentally insensitive.
Were the recipients of his fluffy little bio supposed to feel assured
when they read that Nigel Pleming QC is happily married, has two children
and loves cricket and playing the guitar? This added insult to the
injuries of everyone Pleming was supposed to serve. For while he was
busy having a successful career and a secure and happy family life,
one hundred-and-twenty abused patients and former patients and at
least one nurse (Lin) were abandoned to struggle through, coping with
abuse or victimisation, many of them with a damaged life and a wrecked
career, very often isolated within a community of relatives, acquaintances
and officials who disbelieved them and stigmatised them as troublemaking
nuisances. It had been happy family people with lovely careers who
had failed in their duty of care by acting as accessories and even
positively protecting and aiding and abetting the abusive psychiatrists.
Pleming's bio failed to mention anything which might really interest
most of these victims of abuse and NHS corruption: Why should he be
trusted? Who elected him chairman, anyway? (And who chose the other
two on the Panel?) Is he sympathetic to us? (It would appear not.)
Or does he have much more in common with the senior doctors and managers
he is supposed to investigate? And would he rather please his political
paymasters than publicise the uncomfortable truth? Ministers of Health
had already opposed attempts to get Kerr and Haslam brought to justice.
Why would the abused and aggrieved women suppose that this PR smoothy
and well-heeled choice of the Minister really had their interests
at heart? The substance of the proposed terms of the Inquiry was not
reassuring. First of all, it would not be open to the public and the
press. Lin felt that the only real guarantee for the safety of her
reputation and for full weight to be given to all the damning evidence
would be a public hearing. Next, she was invited to send in everything
she had on the abuse and the cover-up, and this material could then
be shown to anyone - including those she accused. And yet she was
offered no protection from being sued for libel or slander. These
terms would place her in the same degree of jeopardy she was in during
the 1980s. And while she could justify everything she said, she had
absolutely no wish to reawaken the anxieties she was caused when she
blew the whistle on Kerr, Haslam and York management back in the 1980s.
It was also clear that without the power of subpoena - without the
ability to compel witnesses to give evidence and be cross-examined
- the Committee would be toothless: any guilty party could simply
refuse to co-operate. Lin also assumed that since the Committee asserted
that it would pass her statement around to all and sundry she would
get the reciprocal right of a sight of any statement in which she
was mentioned. And she wanted to be present at the hearings when those
she accused were giving evidence, so that she or her representative
could cross-examine them. Otherwise, she felt, they would just wriggle
away again. Finally, she was not offered funds for a solicitor when
once again she felt that she needed one. This looked like an Inquiry which lacked teeth, not designed to reveal
the truth, the whole truth and nothing but the truth. This was either
bureaucratic incompetence - as if any Government Inquiry did not employ
well-established procedures - or laying the grounds for a whitewash:
a public relations exercise with all the appearance but none of the
substance of justice. Moreover, it was all too familiar. It already
did reawaken the old anxiety that Lin would once again play the patsy
while all the guilty got off scot free. After this, and for the next twenty months, Lin Bigwood began a constant
series of phone calls and letters to the Inquiry team and its Chairman,
in ever more despairing efforts to get them to stop causing her anxiety
by their refusal to acknowledge her points and to respond honestly
and fairly to them. These are the issues which concerned her, and
the Committee's response: A Government Inquiry behind closed doors is notoriously a sop thrown
to public opinion, the appearance of justice but the reality of a
public relations exercise which selects only the evidence and declares
only the conclusions that The Government wishes to publicise. Even
though patients had made complaints which were ignored by every official
of the local NHS, in 1998 The Manzoor Inquiry into Haslam's abuse
by was held in private, took just two days and found that, except
for Haslam, no officer was culpable. As recently as 2001, there had
been outrage when the public (i.e., the press) was not permitted access
to an Inquiry into another local scandal: Dr Neale had been struck
off in Canada and yet he was hired for North Yorkshire and permitted
to commit at least 60 horrific surgical blunders on female patients. A public Inquiry would have let the reporters in. In this instance
it would have resulted in weeks of front-page headlines and detailed
revelations about the true extent of the abuse, corruption and cover-up.
It would have made it impossible for the Chairman to cobble-together
a Report which exonerated all those GPs, consultant psychiatrists,
nurses, ancillaries, managers and executives who were complicit to
the abuse. This would have caused a whole new crisis: the suspension
of a number of still-serving GPs, psychiatrists, nurses and managers;
the criminal or civil prosecutions of all those who were accessories
or aided and abetted the crimes committed by Kerr and Haslam - including
many retired NHS staff; the likelihood of claims for substantial compensation
from perhaps over one hundred former patients… No, the Inquiry had
to be held in private. If the public was prevented from hearing the
evidence this would permit Pleming to 'spin' the Report away from
the horrible truth of the widespread guilt and conspiracy to protect
Kerr and Haslam, and into the sweet-smelling, well-tended garden of
a multitude of excuses and 'liberal and enlightened' recommendations
- as if there never had been very clear professional Codes of Conduct
before Pleming arrived to put everything right. The ex-patients group also pressed for a public Inquiry. They were
thrown the crumb of permission to attend the hearings. They took the
offer and attended every day, perhaps thereby limiting the distortions
and omissions in Pleming's Report. (Although this is not noticeable.
At the hearings they were immediately ordered to stop taking notes.)
Lin Bigwood was also offered the option of attending. But she lived
and worked 230 miles from York. She suggested that now she was once
again an NHS employee, and since her whistle-blowing and victimisation
must constitute the most significant topic in the Inquiry, she might
be granted paid leave to attend. This suggestion was put to the Committee
more than once. It was ignored. Protecting the whistleblower is supposed to be a priority within
the NHS. Since the Public Interest Disclosure Act of 1998, workers
who 'blow the whistle' about wrongdoing are protected by law. One
or two victimised whistleblowers within the NHS have since made successful
claims for compensation. Since the Act does not apply retrospectively
it could not benefit Lin Bigwood. All the same, NHS guidelines were
quickly introduced, according to which all employees are directed
to report wrongdoing and to protect and support anyone who reports
it. For almost two years Lin Bigwood expressed her anxieties to the
Committee and its 'team'. Even though she received letters from Pleming
expressing his 'wish not to cause her anxiety', none of 'the team'
ever seemed to get what it was like to have lost one's career for
trying to stop abuse. Participating in the Inquiry created a heavy
load of paperwork, much writing and phoning, and considerable disruption
and stress. There was the possibility of being made notorious by the
press: two reporters already wanted Lin's story. Almost two years
after the Committee was set up she was still trying to negotiate with
them about the points she raised. First of all, the patients or ex-patients
were granted protection. She, too, as the whistleblower, had also
suffered - at the hands of those who protected Kerr and Haslam. If
she passed 'the team' all her documentation she needed immunity from
vindictive prosecution for libel or slander by those she accused.
The Committee would not give her this guarantee. Instead it gave itself
the right to pass on her documents to anyone it chose, and to publish
any accusations she might make about those involved in the cover-up
and her victimisation. Lin only asked for the same rights and protection as the abused ex-patients.
In fact, her position was actually worse than the ex-patients: it
was proved that Kerr and Haslam had committed assaults, and the abused
women had been (more or less) vindicated in a court of law. That was
not the question before the Inquiry, and Lin supposed that nobody
would subject the ex-patients to aggressive, disbelieving cross-examination.
The issue facing the Committee was the cover-up by many other NHS
staff. That issue had not been before a court, and Lin was not yet
vindicated. Therefore she was especially vulnerable. In the end, not
long before the hearings, and in exasperation, Lin wrote a letter
threatening to refuse to participate in the Inquiry. She said that
she would tell the press and involve the two local MPs in what was
going on. At last the Committee granted her the same protection as
any witness in a court of law. The power of subpoena is the only way to compel a reluctant (or guilty)
witness to attend a hearing and undergo cross-examination. Lin pointed
out that since almost every other member of staff who had information
about Kerr and Haslam or the cover-up would have to explain why he
or she had failed to act on it properly at the time - as is and always
was required by both the professional Code of Conduct and criminal
law - under the terms proposed by the Committee there was absolutely
no incentive for them to make a statement and submit to cross-examination.
This absence of the power of subpoena was very worrying. Except for
various current NHS staff who would think that for form's sake they
had better show their faces, it meant that most likely she would be
the only NHS employee from that period who would participate. The
Committee would then be able to argue that it lacked the evidence
to come to any uncomfortable conclusions. Getting the Inquiry to admit
this anxiety and do something about it was just as hard as getting
herself protected from those Lin would have to accuse. Perhaps Willis
and the group of women put pressure on the Committee, but this point,
too, was only conceded after Lin sent the letter threatening to withdraw
from the proceedings and tell the press. The victimised whistleblower wished to attend the hearings when those
she accused were to give evidence, so that she or her representative
could cross-examine them. The Committee denied her this right. With
increasing desperation, for nearly two years she had tried to negotiate
this point by phone and letter. She was always blanked. Late in the
day, in response to the letter in which she threatened publicity,
she was finally 'welcomed and encouraged to attend the hearings'.
Although her complaint and her victimisation should have constituted
the very core interest of the Inquiry, as the only sustained effort
to stop the abuse, her plea for paid leave from work to attend the
many days of hearings fell on deaf ears. So did her request for the
right to be able to cross-examine all those witnesses who she had
named as accessories and abettors to abuse, and those who had acted
to discredit her and, by unlawfully wrecking her nursing career, had
terminated her attempts to stop the abuse. These witnesses were unlikely
to be honest, and only she knew the details of the events they would
misrepresent to the Committee. Was the whistleblower denied access
to witness statements in which she figured? When Lin Bigwood contacted
the Inquiry Office in 2002 she was told that any statement that she
made might be circulated to any other party to the Inquiry. She made
it clear that her statement would amount largely to accusations of
serious misconduct on the part of about twenty NHS personnel. It seemed
that those she accused had access to what she said about them, but
the Inquiry did not accord her reciprocal access to their statements.
It was likely that some, if not all of those statements would contradict
hers, and perhaps accuse her. Despite her request to be kept informed, the Committee did not tell
Lin if it had taken statements from the all actors who figured in
her statement to the Inquiry. If they had taken such statements (and
they should have) why was she not told? And if she was mentioned in
other statements, why was she not given access to this information
and given the chance to respond? She was finally sent a handful of
statements. Then, on the day of her appearance at the hearings, she
was presented with the statements of two of those she accused: namely,
two of those she could prove had conspired to have her sacked. These
statements arrived at her breakfast-table at 8.30 in the morning on
the day she was to undergo cross-examination. She was expected at
the hearing for 9.30, to undergo a briefing and take the stand at
10 a.m. This provocative delivery sent her solicitor into a flap,
but Lin was unfazed and rather cheered: since they included absurd
lies in which those two agents of the NHS had clearly collaborated,
the statements only provided more evidence to support Lin's case.
(But the Report does not register the existence of these witnesses.) The whistleblower was repeatedly refused funds for a solicitor. This
is one of the most outrageous elements in the whole of the Committee's
dealings with the only honourable actor in the 'mismanagement' of
the abusers Kerr and Haslam, the person whose complaint had been 'mismanaged'
for four years, a witness who was clearly vulnerable and whose case
obviously ought to have been at the centre of the Committee's investigations.
In her initial contacts with the Inquiry, in 2002, and on several
occasions afterwards, she communicated the anxiety and distress she
was being caused by the demands of the Inquiry. Her anxiety would
have been much allayed had the Committee provided her with a solicitor.
This seemed reasonable enough and the refusal of a solicitor was itself
a constant source of anxiety. Again and again members of 'the team',
including Pleming, assured her that they did not wish to cause her
distress and were doing all they could to help. The Inquiry hearings were scheduled for June, 2004. In February it
occurred to a friend to punch 'Kerr-Haslam' into the Google search-engine.
This fetched up the website of the North and East Yorkshire and Northern
Lincolnshire Health Authority. Since the Inquiry was set up, in September
2002, this HA had offered free legal advice to any NHS employee or
former employee who was to make a statement or to face cross-examination.
So the guilty parties in the matter could have representation by an
NHS funded solicitor: they were referred to a firm of solicitors in
Leeds. Another firm was available for the abused ex-patients. There
was also a Helpline. Why was this hidden from Lin, for eighteen long
months? Instead, all 'the team' and Pleming would repeat was that
they would not pay for her access to a solicitor. This was an appalling deception. And yet the Committee was unembarrassed
when Lin told them what she had discovered: it still resisted her.
Lin pointed out that she could hardly use the same solicitors which
represented all those she accused, and neither was she an ex-patient.
She demanded a solicitor of her own choice, one she could trust, not
some good old boy who might be pals with Kerr, Haslam and the Yorkshire
'mafia'. She also demanded a sight of the finalised terms of the Inquiry.
This revealed that all the while it had denied her any help, the Committee
was actually empowered to apply to the Secretary of State for funds
and could 'appoint a solicitor for any witness, at its own discretion'.
Now the Committee conceded that 'her situation was unique'. But it
still continued to make difficulties, arguing that she should contact
her union for legal help and explain the whole matter to them, from
scratch. Yet Lin had long before made it clear that her union's national
legal officer had refused to help her when she was sacked for blowing
the whistle on the abuse and cover-up. Moreover, explaining the whole
thing again to another stranger was an onerous prospect that would
tie up her free-time for weeks Lin made two more phone calls in which she pleaded for some proper
understanding of her situation. Once more she threatened to withdraw
from the Inquiry and go to the press. The solicitor she had used in
the 1980s now intervened - she was as yet unpaid. Finally, a year
and a half after Lin had first contacted the Inquiry office, and less
than six weeks before the hearings, the Committee agreed to fund her
own chosen legal representative. Besides
this disgraceful deception and harassment of someone the Committee
of Inquiry was mandated to help and protect, on the first day of the
hearings the Panel betrayed its arrogance and contempt for the abused
former patients. At some time during 2003 Lin was contacted by Kathy Haq, the leader
of the group of women. They kept in touch, exchanged information and
encouraged each other. Before the hearings Kathy had already complained
to Lin that the solicitor assigned to them, Rachelle Mahapatra, was
arrogant, overbearing, rude, obstructive and negligent; she failed
to keep her clients informed and she misrepresented some of the facts.
Kathy said that she had altered the material facts of at least one
witness statement, and she suspected that she had deterred prospective
witnesses from making statements. None of the group trusted this solicitor.
On their behalf, and as the processes unfolded, Kathy had already
resorted to by-passing Mahapatra and going straight to the Inquiry's
solicitor for information. Then, on the first morning of the hearings,
the group of ex-patients were suddenly made very anxious. The first
abused former patient to give evidence was not a member of the group
and they did not know her. She testified that when she complained
of sexual abuse by Kerr she had been transferred to a psychiatrist
called Mahapatra. One of Kathy's group looked into this. It turned
out that Mahapatra was indeed the daughter of that psychiatrist: her
father was directly involved in a matter which concerned the Inquiry.
It was likely that he had heard about the abuse. If so, what had he
done about it? Was he guilty of negligence, too? Had he worked directly
with Kerr and Haslam, or socialised with them?
Rachelle Mahapatra had not disclosed this relationship to her clients.
The Committee's chosen firm of solicitors was Irwin Mitchell of Leeds.
They must have known that Mahapatra's father was a local psychiatrist.
This failure to disclose an interest was surely unethical, and the
information they suddenly received caused Kathy and her group much
anxiety. Moreover, Mahapatra had only just upset Kathy by telling
the aggrieved former patients that they could not be present when
their GPs give evidence before the Committee. Kathy had to go to a
representative of the Committee to find out that this was untrue.
Nobody with a secret link to a psychiatric interest should have been
selected to represent women abused by psychiatrists. And Mahapatra's
link was highly suspicious. After the hearings the women somehow found
out that the Committee was aware, or at some time became aware, of
this solicitor's family connection. The group was told that Mahapatra
had declared a possible conflict of interests to the Committee. And
yet the Committee had not bothered to tell the women. Anyway, why
was Mahapatra not replaced? Whether or not she acted well for her
clients - and they were not at all happy that she had - they could
not trust her after the accidental revelation of her family connection.
That the solicitor Mahapatra was selected and permitted to continue
as the women's representative is yet another instance of the arrogance
of too many professionals, and the contempt in their cynical gaze
upon psychiatric patients or ex-patients. The Committee of Inquiry
was supposed to help remedy this attitude, not perpetrate it. More
than this, the deliberate deception by Mahapatra and the Committee
raises the suspicion that she was 'planted' by the local establishment
- as a spy and a saboteur, serving interests opposed to those of her
clients and of justice. PART 4: THE WHITEWASH `The great mass of people
will more easily fall victim to a big lie than to a small one.' However much it oozes liberal 'concern', The Report of the Inquiry
to investigate how the NHS handled allegations about the performance
and conduct of William Kerr and Michael Haslam is not a full and honest
reflection of the evidence laid before the Panel. It hides vital evidence,
the judgements are biased, and it provides such a litany of excuses
that it amounts only to a whitewash of the widespread professional
negligence and criminal cover-up. Flick to almost any page and I could
show you the 'spin': even the list of witnesses, at the back of the
Report, is spun. (Two witnesses, at least, are 'disappeared' - along
with every sign of their statements which prove conspiracy.) In all,
the investigating Panel[*] manages to match the level of deceit and corruption
achieved by all those NHS employees who originally heard about it
and yet chose to be complicit with the serial abusers Kerr and Haslam.
The Inquiry took the form of a judicial hearing. Just as it is incumbent
on any witness to tell the truth, the whole truth and nothing but
the truth, so it is for the Inquiry Panel. Yet the Report makes it
very clear that this was only an exercise in damage limitation by
means of a £3.2 million public relations hoax. It is so biased and
deceitful, so excessively forgiving to all those who protected the
systematic abusers Kerr and Haslam (thereby laying every young female
patient open to continuing abuse), and so unsupportive to the one
whistleblower in the whole long and sorry affair that it will surely
give great comfort to both future abusers and any future witness who
would 'rather not get involved'. This whitewash was only made possible by the device of an Inquiry
closed to the public. On page 67 Pleming tries to justify a private
Inquiry as the need to protect former patients. Yet the hearings could
have been made private for those former patients who did not wish
to testify in public (video-links, etc.)Neither does he mention that
nineteen former patients had already appeared in open court, at the
trials of Kerr and Haslam, and that the women's group pleaded to him
for a public Inquiry. Privacy appears to have made the Panel's overall
deceit entirely successful. According to Pleming there was no conspiracy
to cover-up well over twenty years of reported abuse, and only two
or three NHS officials were slightly to blame for making innocent
- even understandable - mistakes in the management of the multitude
of complaints. The Report is so successful a whitewash that its release
wasn't even mentioned by the national media, and it only briefly made
the local news. Of course, the Report certainly has the appearance of a thorough
investigation. Perhaps it was, up to a point. 91 witnesses were called,
and there were thirty days of hearings. A further 134 witnesses were
'put into evidence' without being called to the hearings. Thirty-five
GPs gave written responses, and 23 of them also gave oral evidence.
120 former patients testified that the two consultant psychiatrists
Kerr and Haslam had abused them, with behaviour ranging from inappropriate
sexual suggestions through groping to outright assault and rape. By
1983 at least 30 'concerns or complaints' had been raised with at
least 11 different GPs and 11 hospital staff. In all, it appears that
by 1988 more than forty patients had reported the two psychiatrist's
inappropriate or abusive behaviour, to at least 11 GPs, 16 nurses,
various ancillaries, and some other psychiatrists and managers. The
Report finds that except for one, each GP failed properly to pursue
any disclosure of abuse, and each still refuses to accept the responsibility.
Moreover, between 1965 and 1988, when they retired, the York Health
Authority gave Kerr and Haslam a free rein to continue their abuse:
although a few complaints of the abuse were reported to responsible
officers by other NHS staff who heard them, no report ever led to
a proper investigation. However, it is not without reason that the Inquiry was held behind
closed doors. The apparently thorough investigation actually serves
no final purpose but the masquerade of truth and justice. For if the
reader was excluded from the hearings (which everyone was, except
for a few of the former patients), or is not otherwise privy to pertinent
information, he can never know that the Report simply fails to mention
a number of the most vital items of evidence, and that its conclusions
are unwarranted and biased in the extreme. The many former patients
who had suffered abuse were happy that at last they had been heard,
but otherwise the Report did not please them. The women's group heard
the evidence and the cross-examination of the witnesses, and they
could not believe it when they read that 'there was no conspiracy'
and that none of the guilty are to be disciplined. Lin Bigwood spent
a day reading the Report and fell quiet. After another day or so she
suddenly said, 'You know, I don't think the Committee ever wanted
me to give evidence.' The price and inflated length of this Report will deter all but the
most dedicated from reading it. Luckily for Pleming and his paymasters,
how many NHS officials, let alone members of the public, are ever
going to read all the way through the evidence and argument which
lies beyond the first 36 pages of summary and recommendations? And
how many have access to the evidence which Pleming is so careful to
'spin', or simply fails to record? It is true that the Report documents
about sixty different former patients' accounts of abuse at the hands
of Kerr or Haslam. This is laudable and in the public interest, but
not the main point. We know Kerr and Haslam are guilty: the abuse
was aired in courts of law. The question which faced the Committee
was that when each abused patient turned to an NHS official for help
almost invariably the response was negligent, corrupt, abusive and
self-serving. And when, over the years, a dribble of NHS employees
did report to a responsible officer what they heard, their reports
were invariably ignored. Moreover, when Deputy-Sister Bigwood made
a sustained attempt to get what she had heard properly investigated,
management responded with an equally sustained campaign of lies, obstruction,
harassment and victimisation. The problem facing the Committee - which it not only fails to address
forthrightly but positively dissembles - is that those who wish to
protect patients by standing up against abuse and corruption are not
protected and encouraged. On the contrary, if Pleming's Report is
the latest word on the matter, the would-be caring, dutiful and lawful
NHS employee had better watch out. He or she will be not be encouraged,
protected and commended, but only denigrated, harassed and victimised
- and, of course, this too will be officially denied. The deception begins: 'willing witnesses' and 'structural and cultural
problems' On page 1, in The Foreword, the shameless Pleming begins his lubricous
deceptions: "I hope [the abused former patients]…will be able to feel that
they have achieved some sort of 'closure' with the Report's publication.
I…extend my appreciation to the present and former staff of the local
NHS authorities - including clinicians, nurse, GPs. administrators
and managers. Almost without exception they came forward, provided
detailed evidence and offered helpful information; and they did so
knowing that they would be subjected to close examination and possible
criticism. I, and the members of the Panel, were extremely impressed
by the level of willing co-operation we received. It does credit to
the NHS and cause us to be optimistic that existing structural and
cultural problems identified in the Report can be rectified." Pleming uses the faux compassionate term 'closure': in the context
of his own whitewash of the events, what he means is: 'Now we have
done all this for you, will you complaining women just shut up'. Later,
I devote a section to the scrutiny of Pleming's 'structural and cultural
problems', which is his excuse for the corruption of all those NHS
staff who heard of the abuse and failed to carry out their primary
duty to protect the patients. But let us examine the rest of this unctuous and complacent paragraph.
Firstly, the NHS witnesses were almost all accessories to criminal
abuse, and there is a profusion of evidence that many of them positively
aided and abetted the abusers: all of them, to some degree, had committed
a crime. How does Pleming know that they were willing witnesses? Is
that what they told him? Well, they would say that, wouldn't they
- when they may be compelled to give evidence, how many of the guilty
are likely to announce their reluctance to stand as a witness? This
'appreciation' is actually Pleming's first bare-faced lie, for it
only takes on plausibility due to what Pleming does not tell us. Nowhere
in the Report does he remember to inform the reader that had any witnesses
been unwilling the Committee was in possession of the ability to compel
them to give evidence by the power of subpoena. And that it was Lin
Bigwood who forced the Committee to take-up this power, so as to give
The Inquiry any integrity at all. Besides, how does Pleming's 'appreciation'
square with what the group of abused former patients saw at the hearings?
According to them, witness after witness from the NHS prevaricated
and conveniently 'forgot' vital information, and again and again Pleming
had to remind them that they were under oath: i.e., that he thought
they were lying. The lie of no conspiracy Pleming soon declares the opinion which the Committee was always
going to endorse. On page 5, in the Summary, he writes: "The story that has emerged is not one of a deliberate conspiracy
by healthcare professionals knowingly acting to conceal sexual misdemeanours
(or worse) of two of their consultant colleagues. It is mainly but
not entirely a story of committed and caring doctors, nurses and psychologists
and others. But, for a complex of reasons that we attempt to unravel
in our Report, no matter how committed and caring they may have been,
many nevertheless ignored warning bells or dismissed rumours and some
chose to remain silent when they should have been raising their voices."
“It is also a story of management failure, failed communication,
poor record keeping and a culture where the consultant was all-powerful.
While the majority stood back, there were, as in all such stories,
some who stepped forward, and this account seeks to examine why even
those lone voices were not heard.” Whilst it is careful to contain elements of the appalling truth,
this major spin achieves the status of a breathtaking lie. For the
evidence which Pleming then proceeds to spread before us (let alone
the evidence which he carefully withholds from public view) points
absolutely towards a deliberate conspiracy. Throughout his Report,
Pleming is careful to avoid this issue. Nowhere in the Report is the
term 'conspiracy' defined. Yet it has a specific meaning in criminal
law which people understand full well: it is where two or more parties
communicate in secret to plan an unlawful act. Does Pleming mean that
none of the dozens of negligent NHS staff ever communicated to each
other so as to organise their (almost invariably negligent) responses
to the steady flows of information that Kerr and Haslam were abusing
numbers of patients? The Inquiry provided sheaves of evidence that
this is exactly what happened. Or - when this is clearly untrue -
does he mean that the negligent responses to the complaints of abuse
were not unlawful: that the multitude of negligent responses did not
constitute at least accessory to crime, if not always positively aiding
and abetting it? Nowhere in the Report does Pleming offer any argument to support
his fantastic assertion that there was no conspiracy. He simply believes
the word of those shown by the evidence to be negligent, lying and
conspiratorial. And he simply offers the pathetic excuse: 'it was
the culture'. On the other hand, over and again the Report delivers evidence that
clearly indicates conspiracy. At the same time, the Report suppresses
evidence that is absolutely conclusive proof of one particular widespread
conspiracy: the four years of machinations around the silencing of
the only whistleblower in the whole quarter of a century of the abuse.
For example, nowhere in the Report's 955 pages is it mentioned that
the only sustained complaint against Kerr and Haslam lapsed when the
whistleblower was illegally sacked by a member of the Executive of
the York Health Authority, two days after she had reactivated her
complaint. (Neither is it anywhere mentioned that there existed an
Executive of the York HA which would have taken ultimate responsibility
for all local NHS activity.) In
spite of this deliberate suppression of vital evidence, when he reports
Lin Bigwood's four-year attempt to have her complaint properly heard,
even Pleming has to admit that 'an impression [of a cover-up in 1983]
is not unreasonable'. Yet this admission is buried at page 200 of
the Report. On page 206 Pleming even writes: "There is now evidence not only of a cultural problem at Clifton
Hospital (and in the wider local NHS) that allowed concerns and complaints
not to be investigated, but, arguably, of something close to conspiracy
to suppress expressions of concern, disclosures of sexual misconduct
and tolerance of sexualised behaviour towards patients." Note the qualifications: 'at least an impression','close to','arguably'.
In this way the oily Pleming endeavours to retract his admission of
the truth even as he makes it. He is forced to be so greasy: the evidence
stares him in the face and too many people know it. But then the Report
proceeds by ignoring obvious leads and failing to mention that the
whistleblower was made to shut up, let alone investigating how this
occurred. This deception is achieved by the simple device of failing
to record half of Lin Bigwood's documentation and oral evidence.
And that is the last we hear of the possibility of conspiracy
(in which individuals would be to blame) and the more we hear about
'the culture' (in which, apparently, no-one is to blame). Even without
the evidence concerning the cover-up of that particular complaint,
Pleming's assertion that there was no conspiracy would be a joke if
it were not so serious. The myth of the system and culture of 'the bad old days' The Foreword ends with another complacent dissemblance: "We acknowledge in the Report that much progress has been made
in many areas since the time that the incidents happened. Only when
a system is in place that enables the voices of psychiatric patients
and concerned NHS staff to be heard, and appropriate action to be
taken, can we be confident that the situations described in our Report
will not be repeated." In other words: that was then, when there were no proper rules and
procedures, but things are so much better now; and the worthy recommendations
in this Report will carry us into Utopia. This is an outright lie.
It was not the Dark Ages in the years 1965 to 1988. There always was
an absolutely clear professional Code of Conduct, of course the staff
knew that assault and rape were crimes, and there were clear lines
of authority to which any health problem should have been referred.
The problem facing the Inquiry was not the absence of clear rules
and systems but the presence of too much perversity, bad faith, cowardice
and self-serving: that was the basis to the widespread complicity
in abuse. In the same vein, Pleming has the nerve to call all the guilty actors
in these despicable events 'committed' and 'caring'. Where is the
evidence for this assertion? His own Report proceeds to deliver hundreds
of pages of overwhelming evidence that almost no NHS employee with
any seniority was committed and caring when it came to stopping the
sexual abuse of a female psychiatric patient - which was really the
only question before the Committee. Besides this, Pleming's 'complex
of reasons' for all the criminal negligence is nothing more than lies
and excuses. Moreover, it was not 'management failure' and 'failed
communication': it was very successful management and communication
which happened to be criminally corrupt. Again, whilst some records
may have been poorly kept, at this juncture Pleming fails to mention
that some records were deliberately falsified, and that, by a coincidence,
when the abuse became more of a public issue the incriminating records
of the old York Health Authority were deliberately destroyed by persons
unknown. (Or at least, the Report never tells us who did it). And
again, whilst the consultant was certainly a significant figure in
psychiatry - as he still is - there were also clear procedures for
calling him to account: some NHS staff did try to stop the abuse,
the General Medical Council was in existence, Yorkshire Regional Health
Authority did (twice) advise the York HA to inform the police, etc.,
etc. It is disingenuous to try to dignify criminal complicity by calling
it 'a culture': it was only widespread self-serving, bad faith, negligence
and deliberate protection of the abusers, put above the duty of care.
800 pages later The Report says in its Concluding Remarks: "We accept as broadly correct the following summary from submissions
made on behalf of the health authorities: 'The reason why a consultant
was able to continue to practice and assault his patients…was a mixture
of flawed structure, poor procedures, system failures, individual
and collective failures in an institution that was created at a time
when to most, if not all, people the idea that patients might need
protection from doctors was unthinkable." This is a breathtaking. There was indeed individual and collective
failure - although one might rather call it great success since it
is clear from the evidence in the Report that there was a series of
successful cover-ups. When the entire Report shows that for thirty
years they were busy protecting the abusers Kerr and Haslam, and up
to their necks in corruption, why does Pleming accept the motivated
lies in this paragraph, the word of spokespersons for the health authorities?
Despite the prevarications and excuses of the guilty, the evidence
in the Report clearly shows that the structures and procedures were
only as inadequate as the individuals who held office. Pleming over-reaches himself. The obvious hazard of abuse in psychiatry
has attracted Parliamentary legislation for two hundred years: it
is simply untrue that it was unthinkable that doctors were capable
of abuse. Besides, if it was unthinkable that a doctor would abuse
a patient, how come for thirty years North Yorkshire was rife with
accounts and rumours of Kerr's and Haslam's abuse? As soon as a patient
told Lin Bigwood, she easily discovered other tales of abuse. And
when the union took up her complaint against Kerr, Haslam and the
management, the news of this event also spread all over North Yorkshire.
And yet the abuse was still permitted to continue and other NHS staff
were still victimised for trying to stop it. Systematic bias 129 pages of the Report are quite rightly given to the description
of nearly fifty patients' complaints about Kerr and Haslam, all communicated
to someone in authority - a GP, a nurse, another psychiatrist, etc.
Few of those NHS officials ever reported the complaint on, so as to
protect the patient and have her story properly investigated. However,
whenever the abused former patient speaks of the callous or verbally
abusive response of the official in whom she confided, Pleming tends
to give the negligent recipient of the complaint the benefit of the
doubt. This might appear to be a conundrum: whilst Pleming seems to
think that the women were not lying when they say they were abused,
he tends always to believe the negligent official when he denies that
he was not solicitous. This enigma is only explained by reference
to the secret politics of the Inquiry which runs, I believe, as follows:
Kerr and Haslam are convicted and discredited, therefore they probably
did abuse many patients, and since they did not appear before the
Inquiry they are convenient targets onto which the Report can try
to deflect all the public's criticism; at the same time, the Committee
wishes to play down the corrupt negligence of a host of current and
former employees of the NHS by inventing the myth of a culture and
organisation which was once not corrupt but only ill-educated and
muddled, is now so very much improved, and with the Committee's multitude
of recommendations will soon approach perfection. One expects circumspection from a QC, but this disbelief in the former
patients is ridiculous - and actually biased. The Inquiry appears
to have been conducted according to a certain general principle: unless
they are caught-out up to their very necks in abuse and malpractice
and this is already well-known, the higher the status of the witness
the more Pleming is likely to believe him - even when there is evidence
or another witness to dispute what he says, and even when the witness
damns himself out of his own mouth. Correlatively, the lower the status
of the witness, the less likely will Pleming take what is said at
face value. For example, Peter Kennedy is a psychiatrist who was District General
Manager at York HA during the 1980s, and was later promoted to Chief
Executive at York NHS Trust. When this admirable fellow admits that
he was aware for years that there were complaints about Kerr and Haslam
abusing patients, that he never had the complaints investigated, and
that when he finally decided to persuade Haslam to take early retirement
and leave the York HA he wrote him a reference for a top job with
another employer, Pleming finds this behaviour only 'surprising' and
'regrettable'. All the same, he obviously accepts Kennedy's excuses
for his criminal negligence as indisputable proofs of his honesty,
for he proceeds to quote them extensively as good evidence for 'the
culture' at York at the time The repeated tendency of the Report to believe officials, even when
they are patently guilty of criminal misconduct, is astonishing. Either
Pleming does not imagine that anyone will bother to read his Report
or he thinks it doesn't matter because he is untouchable. I offer
one more example of this bias towards the powerful: the evidence clearly
shows that for at least thirty years, so as to falsify patients' records
and to head off or neutralise complaints of Kerr's abuse, Dr Beryl
Bromham hid her identity as that abuser's wife. And yet the Report
begins one paragraph about Kerr's sexual abuse of patients in Northern
Ireland (before he came to York): 'Whilst Dr Bromham could not recall
any formal disciplinary proceedings…' The woman is a proven liar.
An impartial account would have read 'Bromham said she could not recall…' On the other hand, even though dozens of former patients independently
repeat precisely the same story, Pleming will not necessarily believe
them. Yes, he will believe that they may have been abused - after
all, Kerr and Haslam are convicted of abuse, they are already discredited,
and they are a useful focus for everyone's anger. But no, he will
not believe the women when they say that their complaints were ignored
and their medical records altered. For example, when some of the women
bear witness that their medical records were falsified, Pleming reports
this as 'medical records they considered to be wrong or misleading'.
After all, if he supports what the women say that would put twenty-five
GPs and a dozen or so psychiatrists and other NHS officials in the
dock, and we can't have that. Why would the panel not wish to pursue
every line of enquiry to its proper conclusion? And in the Report
- for example, when there is doubt that a particular complaint was
made about Kerr or Haslam - why would he always accept the word of
those of higher social standing and tend to disbelieve the word of
those of a low standing (i.e., the abused former psychiatric patients)?
And yet at the hearings Pleming constantly had to warn GPs and other
officials that they were on oath. It seems to us that there is a conspiracy afoot to disallow the idea
that anyone in authority ever positively assisted Kerr and Haslam
in their abuse, since that would make the official undoubtedly an
accessory or accomplice to crime, and hence subject to criminal or
civil law. The alteration, falsification and destruction of records So as to participate in the Inquiry, in 2004 Lin Bigwood applied
for sight of her employment records, held by York and Wakefield Health
Authorities. Officers of the NHS authority for York claimed that during
a reorganisation, and as a matter of routine, all the records were
destroyed. Wakefield sent her only two pages (in which there was a
significant falsification). Pleming discusses the destruction of the
old York HA's records and allows that it was unfortunate. However,
the Panel seem not to have taken steps to discover who authorised
this convenient way of destroying incriminating evidence. Rather than
accept the explanation given by the new NHS authority, the Panel might
have asked who authorised a decision so convenient to all those who
might wish to have the evidence of a cover-up destroyed. Anyway, are
we really to believe that there was no continuity of records between
York HA and its successor? As if the changeover, involving hundreds
of current staff and thousands of patients, was a sort of Year Zero
from which, Phoenix-like, the new organisation emerged. Obviously
the destruction of records was selective. Who made the selection?
Only SNO Tiplady is reproved for destroying documents, and she is
only smacked on the hand. At one point Pleming regrets that the Panel 'could not determine
whether or not the medical records, letters, etc., were accurate or
false'. He concludes that 'there was no clear-cut example of the possible
alteration of records…' It is impossible for us to tell if this is
generally true, yet Lin Bigwood gave the Inquiry sound evidence of
the falsification of records. And this is simply not mentioned in
the Report. Pleming's regret also rides roughshod over the fact that
for page after page he records that, quite independently, many of
the former patients told the Panel that their records contained false
and altered information which had been passed round the healthcare
system. Apparently, while Pleming appears to believe that they were
abused, the former patients are not to be believed on this point:
"In the light of our inability to investigate the truth of the
former patients' concerns relating to the alleged fabrication of their
healthcare records, we are unable to make any recommendations." What lies behind this 'inability'? I have suggested a political motive:
direct all the anger and attention and criticism towards Kerr and
Haslam; the Government does not wish to have dozens of GPs or other
NHS officials arraigned for falsifying records. Again, at page 643
Pleming says: "We regret is has not been possible to determine
whether or not medical records, letters. etc., were accurate or false."
And he goes on to excuse the panel's incompetence by asserting: "It
is impossible to legislate against deliberate falsification of health
records… Doctors and other healthcare professionals must be trusted
to make accurate records and write accurate letters. Failure to do
so will, no doubt, have severe disciplinary consequences." This spins like a Kansas tornado. First of all, no, there will not
be severe disciplinary consequences, if Pleming has anything to do
with it: he has just ducked out of determining whether records were
untrue or falsified, even though he was provided with good evidence.
Secondly, the whole Report is biased to ensure that there are no severe
disciplinary consequences for anyone at all, however much they aided
and abetted Kerr or Haslam. The Report omits critical evidence and fails to pursue crucial lines
of enquiry The prosecution at Kerr's original 'hearing of the facts' failed
to present all the available evidence, including anything from Lin
Bigwood's ten-page police statement, which was supported by extensive
documentation. The Inquiry appears to have been conducted along the
same lines and also according to an agenda other than justice. Apart
from the bias or 'spin' on the facts, it is clear that the Panel acknowledged
what could not be denied because it was already public knowledge or
the women would not let them deny it. Otherwise, when they felt able,
they refused to pursue lines of inquiry open to them from the documentation
on offer. For example, the Panel was made aware of the tragedy of
Deputy-Sister Kath Little. While she is mentioned in the Report, in
relation to a patient who accused Haslam of abuse, there is no mention
of her attempt to protect the patient and have Haslam's abuse stopped,
nor of the terrible events which followed. In the next section we will see that Pleming finds that in 1983 there
was 'at least the impression of a cover-up…something close to conspiracy
to suppress expressions of concern, disclosures of sexual misconduct
and tolerance of sexualised behaviour towards patients.' Also that
the impression of a conspiracy 'was not unreasonable'. Thereafter, however, when it comes to a thorough investigation of
all of those who may be guilty, this is simply forgotten. For example,
by page 212, the Report finds it 'surprising' that Bromham was not
aware of any accusations against her husband, even though there is
independent evidence that she was well aware and duped patients and
other NHS officials so as to protect him. Despite this, Pleming intones
"…It is unnecessary for us to explore Dr Bromham's state of knowledge
any further." Why is the Panel not interested in her knowledge and activity as
a possible conspirator? Again,
Rugg sought out Lin Bigwood to scare her with the threat of being
sacked if she continued with her complaint. The Report takes Rugg's
word for it that this was not his intention. Why is there no balance,
by putting Lin's version of the event alongside that of Rugg? Moreover,
it is clear from the Report that several GPs and patients had already
told Rugg that Haslam abused his patients. In the whole history of
the abuse Rugg never did anything about it. Instead, he pretended
to Lin Bigwood that he knew nothing about any abuse, and he did not
offer to help to her, as one responsible NHS employee to another.
Yet the Report ignores Lin Bigwood's evidence and proceeds to recommend
Rugg as one of the younger generation of psychiatrists, in whose hands
we can rest assured that things will be so much better. Neither does the Report ever mention the true extent of the persecution
of Deputy-Sister Bigwood by officials of the NHS, including those
at very high levels. In fact, in the whole 995 pages the mealy-mouthed
Pleming cannot bring himself to utter anything more honest than this
half-truth: "Linda Bigwood…in personally raising the
issue of how the complaints were handled, herself suffered professional
detriment." Yet the Inquiry was given full documentary evidence indicating a
deliberate conspiracy to wreck her career. No matter, the Report fails
to mention that an officer of the College she attended for compulsory
in-work training told her that 'they knew about her', that she was
a troublemaker and that he would finish her career in nursing; that
the principal of the College soon afterwards realised this threat
by ejecting her from the course, on trumped up charges and without
due process; that unbeknownst to Nurse Bigwood, this thug was a member
of the Executive of the York health Authority; that this event, when
miscommunicated to other officials who refused to listen to her, led
to her being sacked; that although they had failed to respond to her
letters to them for help with the College, she was sued by Wakefield
Health Authority and the English National Board for repayment of a
year's salary; and that the wrecking of her career also ruined her
reputation and thereby terminated her four-year struggle to stop the
abuse and the cover-up. When Pleming finds that there was no conspiracy,
none of this is mentioned. Evidence of conspiracy, 1: The complaints which were ignored The Report concludes that "[I]t is clear that many witnesses
had heard a little, and some had heard a lot about his abuse of patients
very soon after Kerr arrived in 1965." We know from the Report
that a few of those who heard a complaint properly passed the information
to whoever they thought was a responsible officer. It is hardly credible
that none of the rest of the GPs, nurses, consultant psychiatrists
and ancillaries who heard a complaint ever discussed any of those
complaints with a colleague, and that the two of them did not then
proceed to ignore the complaint. If that ever happened - and it would
be ridiculous to assume that it never had - that constitutes conspiracy.
In fact, in 1983 various patients and staff at Clifton Hospital told
Lin Bigwood that it was well-known by many patients and at least some
staff that Kerr and Haslam abused patients. Some of the staff affirmed
this. When The Report documents communications between numbers of
officials concerning the management of various complaints of abuse,
and when these communications issued in plans and actions which were
secret, negligent and unlawful, how can Pleming assert that there
is no evidence of a conspiracy? This brazen lie is contradicted time
and again by The Inquiry's own reported evidence. As regards the evidence that is presented by the Report, it certainly
points to conspiracy at the local level. As we have seen, buried deep
within the Report, Pleming admits as much, when he writes that "…
there is now evidence of…something close to conspiracy to suppress
expressions of concern, disclosures of sexual misconduct and tolerance
of sexualised behaviour towards patients… [and] .. such an impression
[of conspiracy] is not unreasonable." And yet he is willing to deny (and also suppress) much clear evidence
and write: "…We do not find that there was a deliberate cover-up or suppression
of Linda Bigwood's written complaint…" When we later consider that particular case, we shall see that on
the basis of its proper definition, complicity and serious derelictions
of duty at area, regional and national levels of the NHS also qualify
as conspiracy, since they were secret and the officers were accessories
and aided and abetted serious crimes.
More than this, all those doctors or managers in receipt of
a patient's complaint, and who never did anything about it, are also
conspirators. Very often - as with the GPs and a few nurses, and the
odd psychiatrist and ancillary worker - this is conspiracy by omission:
there was communication to another doctor or a manager and the two
of them tacitly dropped the matter. And then there was the managerial
response to the few, such as Lin Bigwood, Kath Little and Alan Greenfield,
who tried to have the reports of abuse handled properly, and were
confounded and victimised in turn: this involved the conspiracy of
two or more managers. Moreover, does Pleming ask us to believe that fifty or more different
patients complained of abuse to a doctor or a nurse and not one of
these officers of the NHS ever discussed the complaint with any other?
That is preposterous. Of course NHS employees talked to each other,
and of course some of them went to their manager to report, to ask
what to do or to suggest action. And when this happened and the two
of them decided to 'drop it' 'forget it' or cover it up, that was
negligence and conspiracy. Besides, Pleming is highly economical with
the truth. He names a few managers as culpable - but apparently not
to a degree that demands discipline - yet he not once does he mention
those to whom the managers answered. Only because Rugg was a member
do we hear that there existed a Clifton Hospital Management Committee.
Was there also a York HA Management Committee? There was certainly
a York HA Executive, although it is never mentioned in the Report.
Who served on these committees? Are we to suppose that, in over twenty
years, these committees never discussed the problem of the recurring
complaints of Kerr's and Haslam's abuse? That none of them ever, in
four years, discussed the complaint presented by Lin Bigwood and the
union? Are we to believe that none of these Committees ever formulated
a single policy or plan or passed down a single instruction on the
problem of the serial abuse? This simply beggars belief. Yet of course we are not asked to believe it since it is only in
passing that the Report mentions the existence of one of these bodies.
I believe that many unnamed executives must have played a major part
in the cover-up and the victimisation of the patient who accused Kerr,
Haslam and Bromham, and the victimisation of Deputy-Sister Bigwood
who tried to stop the abuse and the cover-up. It is not credible that
executives were never aware of the many other complaints which all
folded without such a protracted struggle. Either the members of those
committees did nothing at all and they are accessories who conspired
to be negligent, or they did the wrong thing and conspired positively
to aid and abet assault and rape. One way Pleming manages not get to the bottom of things is to allow
so much forgetting by officers of the NHS. Generally, he appears to
take the loss of memory at face value, and doesn't even suggest it
could be evasion. Yet how does this square with the fact that at the
hearings he was constantly having to remind witnesses - especially
GPs - that they were on oath? Another reason is that he is so ready
to accept excuses. Since he thinks that they are so admirably cogent,
Pleming even quotes the excuses offered by the senior psychiatrist
and manager Kennedy. He then proceeds to praise this model of an administrator
for finally admitting that he did not deal properly with complaints
of by abuse Kerr and Haslam, did not make an investigation, never
reported the abusers to the GMC, never called in the police, allowed
Haslam to retire, and then wrote him a good reference for another
job in psychiatry. In the face of the evidence, could Kennedy have
done anything other but? admit it? Even if we ignore most of the evidence for conspiracies which the
Report readily provides, and even if we accept Pleming's outlandish
assumption that York was some strange place in which patients and
staff somehow remained absolutely isolated from each other and never
discussed unusual nursing events such as the abuse, assault and rape
of patients, we are still left with a large body of well-documented
evidence of conspiracy around a particular patient's report of abuse.
I refer to the case of Lin Bigwood's attempts to get the Clifton and
York managements to stop victimising the patient and protecting and
encouraging the abusers. That is why the Report makes as little as
possible of her role in events, why it fails to tell the whole damning
story of the harassment and victimisation of this whistleblower, and
why it introduces irrelevant disinformation so as to try to discredit
her and thereby deflect attention from the real issue: the universal
complicity on the part of managers and Evidence of conspiracy, 2: Silencing the whistleblower This was the most widespread, persistent and well-documented conspiracy
in thirty years of negligence and cover-up. The star turn, as it were.
However, Pleming likes to characterise the cover-up of the report
of abuse by Patient A17, and the cover-up of the 'mismanagement' of
her report, as a few silly mistakes which had unfortunate consequences.
He knows that all the evidence points to a deliberate managerial policy
to get the whistleblower before she got them. And it succeeded. Which
is why Pleming suppresses crucial evidence and fails ever to mention
that the whistleblower was indeed silenced by means of corrupt managers
and other agents of the NHS. Instead, at page 20 of the Report, Pleming piously declares: "[H]ealth
professionals acting as Linda Bigwood did should be regarded as people
to be treated positively and given support." This is easy for Pleming to say and only in accord with explicit
current NHS policy. It is not, however, how the Committee treated
Lin Bigwood, either before the hearings or in the Report. For whilst
there is page after page of detailed description of the abuse suffered
by the patients, and of the contempt which GPs, psychiatrists, nurses,
etc. dealt them when they dared complain, the Report is most careful
to hide nearly every sense of how Deputy-Sister Lin Bigwood was persecuted
when she tried to stop the abuse and the cover-up. The group of former patients told Lin that she was mentioned every
day of the Inquiry Hearings, as the only persistent campaigner in
the whole history of abuse and cover-up. In a fair and balanced Report
the story of the whistleblower would have been properly presented
as evidence. It would deserve at least a paragraph. Don't let's kid
around: it would have had to run at least to the length of Part One
of this review. For it constituted the key event in all the negligence
and cover-up concerning reports of the abuse by Kerr and Haslam, and
Pleming knows it. And yet, as a coherent narrative, rather than only
a few isolated and brief phrases and comments scattered over the hundreds
of pages of the Report, the campaign by Lin Bigwood and the York branch
of COHSE, and her eventual sacking, are given not one single sentence.
Pleming mentions only that she may have been demoted by the Clifton
hospital administration, and that she 'suffered professional detriment'.
In the Report there is not even a hint of the possibility that there
was a successful conspiracy to shut her up. And yet the Inquiry was
presented with the account which makes up Part One of this review,
along with very full documentation. It is true that Pleming does finally admit that 'the effect on the
morale of the nursing staff who knew of the Patient A17 story (and
the outcome for Linda Bigwood) must have been devastating.' Yet this
is hidden on page 246. The Report does also document much of the four
year campaign by Lin Bigwood and COHSE to stop the abuse and cover-up.
But the Panel is forced to discuss this since the participation of
COHSE made it such a public event; besides, this does not prevent
Pleming from applying much 'spin' in his interpretations. At this
point the Report even discusses at some length two items of Lin Bigwood's
'detrimental' treatment, but not with much sympathy. And the real
outcome for the whistleblower is never described. The Report also concludes: “With our advantage of hindsight, the Patient A17 saga looks like
a half-hearted attempt to go through the motions of responding to
an irritant - Linda Bigwood.” Note the qualifications: 'with our advantage of hindsight' and 'looks
like'. Pleming is careful never to give without taking. He had the
evidence; he knows it was going through the motions. Yet it was much
more than this. Pleming's thoroughly well-spun conclusions can only
be sustained by ignoring the collusion of a large number of managers
and psychiatrists in the deliberate harassment of both the patient
and Lin Bigwood. The Report simply erases from the record all the
evidence of the deliberate wrecking of Lin Bigwood's career, which
thereby discredited and shut-up the only whistleblower in the whole
history of the abuse. That evidence shows the participation of higher
levels of NHS management. Moreover, it is preposterous for Pleming to suggest, at the outset,
that there was no conspiracy. Managers are employed to deal with problems.
They do this by calling together the interested parties, having discussions
and directing a course of action. When they do this lawfully, all
well and good. But when they communicate in secret, as accessories
to a crime and in order to aid and abet crime, that is the crime of
conspiracy. Of course, it is unlikely that all the conspirators met
together in one room, but a chain of communication is all that is
necessary, and even managers can pick up a telephone. It is simply
inconceivable that, over the decades, each individual NHS manager
only ever kept to himself each complaint of sexual abuse, and only
ever took a (criminally negligent) decision on each complaint without
ever discussing it with any other manager. Pleming's assertion that
there was no conspiracy is incredible even with respect to those patients'
complaints which were only ever passed on by the odd isolated GP,
nurse, or psychiatrist from outside York. However, Lin Bigwood's report
and complaint was pursued for four years and with the backing of her
union. Her employment record was falsified. She was demoted. And then
she was sacked by agents of the local and national NHS. As well as being free to add bias or 'spin' to any of the evidence
he reports, the Chairman of an Inquiry which is closed to the public
is also afforded the totalitarian luxury of ignoring every line of
investigation which he does not wish to follow, and of failing to
report vital evidence - as if it never existed - which does not suit
his prejudices and purposes. To an extent, we are able to gauge the
awesome degree of spin Pleming puts on the evidence which he does
report. But we can never know what he fails to tell us or what line
of enquiry he failed to pursue - unless we possess information which
we know was delivered to the Committee of Inquiry yet suppressed.
Luckily, the reviewer has a sight of the information delivered by
Lin Bigwood. Pleming is forced to deal with Lin Bigwood's complaint because it
was the only determined and fully documented attempt to pursue Kerr
and Haslam and stop their abuse. At last, on page 64 of the Report,
Pleming allows that: "…the most striking example of "missed
opportunity" [to stop the abuse]…relates to Linda Bigwood's complaint…
in 1983…" Deeper still into the Report he writes " …What is revealed by the Patient A17 story is a disturbing
picture of inaction, or part action, amounting in the end to a total
failure by hospital staff and administrators to investigate the allegations
against William Kerr (despite Linda Bigwood's dogged pursuit of the
issue)… Patient A17 was a vulnerable person suffering at the time
from mental disorder - she deserved a better hearing. As is now recognised
by the health authorities in written submissions to the Inquiry, Linda
Bigwood was 'courageous, persistent and determined in her fight to
have a proper investigation in Patient A17's allegations to her'.
Linda Bigwood deserved a better hearing." All well, and good, although Lin Bigwood has still not had one word
of apology from any NHS officer, let alone a commendation or the offer
of compensation for a lost career. Such was the weight of evidence
already in the public domain that an admission like this could hardly
be avoided. What Pleming does avoid here - and hopes to get away with
- is any suggestion that it was not 'inaction' or 'part action' but
deliberate conspiratorial action, the positive determination of managers
and executives to protect Kerr and Haslam, and thereby to continue
to lay female patients open to abuse. And this deliberate action could
only proceed by somehow discrediting the whistleblower. Pleming cannot
buck reporting the initial attempts to discredit and victimise the
whistleblower. Yet nowhere in the Report is there any mention of the
later and successful attempt, which culminated in a member of the
York HA Executive illegally terminating Lin Bigwood's nursing career,
just two days after she had reactivated her complaint against Kerr
and Haslam's abuse and the
cover-up by the York HA management. The Report reveals that, in 25 years, Lin Bigwood's action (with
her union) actually constituted the only determined attempt to stop
the abuse. The outstanding example of the mismanagement which the
Committee was set up to investigate was the response to Lin Bigwood's
campaign to stop the abuse and cover-up. Except for her campaign,
the Inquiry would have had little more to consider than a scatter
of isolated and ineffectual complaints. All the same, nowhere in the
Report can Pleming bring himself to admit that this is so. And neither
does he give Lin Bigwood 'a better hearing'. For, as we have seen, the Report gives 129 pages to accounts of how
patients were mistreated and abused and their complaints ignored.
And yet in the entire Report there are only oblique and scattered
references to this most determined attempt to stop the abuse. Pleming
ought to have commended this champion of the patients, but he cannot
bring himself to do it. Lin Bigwood is the fly in his ointment of
excuses. Whilst seventy pages are given to the details of the four-year
complaint and the corrupt responses, nowhere in the Report is it mentioned
that Lin Bigwood was persecuted by NHS officials to the point of losing
her career and livelihood, her health, and at one time it seemed perhaps
even her house. The Report fails to name her persecutors, it barely
acknowledges that her career was affected, and there is no mention
that she was sacked due the illegal machinations of a member of the
York HA Executive and various other senior functionaries. Pleming's complacent but crucial conclusion - while he admits that
the counter-conclusion is not unreasonable - flies in the face of
the evidence, and it is unargued. This is outrageous. Even the evidence
which the Report publishes clearly shows that Kerr and various doctors
and managers deliberately and secretly collaborated - twice - to harass
the patient and coerce her to withdraw her allegations about Kerr's
abuse. Even more outrageously, as if it does not exist and was not
presented to the Inquiry, Pleming suppresses the half of Lin Bigwood's
evidence which shows without a doubt that there was a conspiracy which,
in 1987, effectively stopped her campaign by annihilating her career
and reputation. The Report prefers to amble complacently along a much
more pleasant path: "[T]he impression we are left with is of something akin to maladministration,
almost an institutional moral failing or a widespread failure of the
system. We are unable to ascribe responsibility to individuals…"
[and there follow excuses.] 'Akin to' maladministration? 'Almost' a moral failing? The evidence
in the Report often makes it absolutely clear who is to blame. Why
is Pleming unable to assign responsibility? He speaks of the negligent
as if they, too, were the poor victims of the unfortunately abusive
and negligent 'culture' at the time. This is unashamed spin. The story
of the efforts of Lin Bigwood and the local branch of COHSE to combat
the abuse and cover-up is told in Part One of this review. With reference
to that account, whereas Pleming reprimands just three of the officers
at Clifton Hospital and York HA, he flouts the clear evidence to declare
at least seventeen other negligent NHS employees absolved of any dereliction
of duty, let alone conspiracy. And who knows how many members of HA
Administrative or Executive Committees were involved? Pleming does
not know and does not care to investigate - or will not tell. For, in this instance, the problem was not simply the managements
of Clifton Hospital and York HA, but also officers of The Yorkshire
Regional Health Authority, the Executive of York HA, The College of
Ripon and York St John, the University of Leeds, Wakefield HA, and
The English National Board of Nursing. And yet, so as to conveniently
omit the small matter of the deliberate and illegal termination of
Lin Bigwood's nursing career (and thereby her reputation and her campaign
against the abuse and cover-up), the Yorkshire Regional HA is mentioned
only cursorily, while the York HA Executive, the College at York,
Leeds University, Wakefield HA and the English National Board - all
party to the conspiracy to trash Nurse Bigwood - are never even mentioned.
Although the Committee of Inquiry was fully informed about them and
the role they played, and presented with full documentation, according
to Pleming these key players in the silencing of the whistleblower
did not exist. In sum, and contrary to what Pleming wishes everyone to believe,
the documents show very clearly that there was an extensive and deliberate
conspiracy to silence the whistleblower as well as the patient. Of
course it unlikely that everyone sat together in a big room to work
out a plan. But it is obvious that some of them, at various times,
did co-ordinate a plan. What is evident - if only Pleming would not
suppress the evidence - is that a whole series of officers of the
NHS communicated with each other and then refused to respond properly
to Lin Bigwood's report of abuse, cover-up and her own persecution.
Of course they talked to each other and wrote to each other, and formulated
plans of action on the basis of their discussions. That is what managers
and executives do. And when their decisions and actions are secret,
negligent and illegal, and serve to cover-up abuse and protect the
abusers, it is conspiracy. In the case of Patient A17's account of abuse by Kerr and complicity
by Bromham, first of all, there was a swift and illegitimate response
to Lin Bigwood's report. NO Monk-Steele, SNO Tiplady, DNO Corbett,
DNS Wilk and DGM Ingham conspired to falsify Lin Bigwood's employment
record and subject her to demotion. Next, we know that SNO Tiplady,
junior psychiatrist Mortimer and Kerr conspired to intimidate and
extract a written retraction from the patient who accused consultants
Kerr, Haslam and Bromham. DGM Ingham later wrote an extraordinary
letter in defence of this action. Only in passing does the Report
mention the existence of the Management Committee at Clifton Hospital,
and it appears to fail to investigate whether it participated in the
decision to intimidate the patient. We are told that Consultant Rugg
was a member of the Committee and knew what was going on. Who else
was on that Committee? If other members knew and approved, by way
of active policy or consequent inaction, they were also party to conspiracy.
Since they performed the deed, we know that Specialist in Community
Medicine, Wintersgill and nurse Armitage conspired to intimidate and
extract another written retraction from the patient who accused Kerr,
Haslam and Bromham. We are also told that this action was arranged
by 'senior management'. We know that DNO Corbett, DNS Wilk and DGM
Ingham all knew about this harassment and none of them took any disciplinary
action. It would be extraordinary if the Clifton Management Committee
knew nothing about what was going on. Whoever was involved is guilty
of conspiracy. We know that all of the following were in communication, either directly
together or in series, to have the whistleblower Lin Bigwood illegally
ejected from a mandatory training course, and hence from her job and
from the nursing profession. We know that most of them knew full-well
that this ruination of her career would discredit her and thereby
terminate her campaign to get the abuse in York and North Yorkshire
stopped: At the College of Ripon & York, St John, Head of Department
Birchenall, the College Registrar, College Principal Dr G McGregor
(who was also on the York HA Executive), Vice-Principal Batey; at
Wakefield HA, the Director of Nursing Education Saunders; the Deputy-Registrar
at Leeds University; and at the English National Board, Educational
Officer Passey and Chief Executive Officer Bendall. All of these officers
or agents of the NHS are guilty of conspiracy. We also know that in 1983 and again in 1987, after communications
from (respectively) York HA and the York branch of COHSE, the Legal
Adviser at the Yorkshire Regional Health Authority, Hugh Chapman,
advised York DGM Ingham to inform the police about Kerr and Haslam.
York HA never followed this advice. Even though they knew that York
HA had already ignored the advice in 1983, no officer of the Yorkshire
Regional HA checked to see whether York HA told the police in 1987.
The other officers involved at Region were General Manager Stokes,
Medical Officer Turner, and the Chairman. By their negligence the
YRHA officers are effectively also conspirators. Finally, it is impossible to believe that York HA Executive was oblivious
to the activity stirred up by the four-year-long campaign of Lin Bigwood
and the York branch of COHSE to stop the abuse and the cover-up. Although
the Report suppresses this information, we know that DGM Ingham was
immediately responsible to this body. We also know, accidentally,
that College Principal McGregor - who so effectively terminated Lin
Bigwood's career and reputation - was a member of the York HA Executive
at the time. The Report never mentions the existence of the York HA
Executive. Neither does it say whether there was a York Management
Committee. Who were the members of the York HA Executive? What did
they know and what did they decide? If there was a York HA management
Committee, who were its members and what was their part in the conspiracy?
But of course, Pleming cannot afford to mention the existence of bodies
like the York HA Executive. That would force him to name the membership
and reveal its decisions. What pack of spitting cats might that let
out of the bag? It would certainly flush out Dr McGregor, the Principal
of the College, who effectively destroyed Lin's reputation and career
in nursing - which Pleming fails to report. And were those who took
the decision to destroy the records former members of York HA? Surely
it must have been the new Executive that made the convenient decision
to destroy the records of York HA in the reorganisation? The attempt to discredit the whistleblower Not content to misinterpret and suppress evidence - for he is indeed
on a sticky wicket, and knows it - Pleming wastes several pages trying
to discredit the whistleblower. Lin Bigwood was mentioned every day
of the Inquiry hearings, and scattered through the Report, as the
only person who made a sustained attempt to stop the abuse and the
cover-up. The former patients at the hearings told her that, in thirty
days, hers was the only fully credible testimony that they had heard.
Even the stenographer came over to thank her. Yet Pleming could not
bring himself to crack his face at Lin Bigwood, let alone commend
her for the action she took in defence of the patients. In the Report, Pleming is unable to contain his resentment of Lin
Bigwood. He makes a transparently vindictive attempt to 'get back
at' her for being the only honourable actor in the whole history of
the cover-up of the criminals Kerr and Haslam. He trawls the evidence
given by her enemies (those who colluded with the abuse) and the folder
of unedited notes and documents which she was honest enough to deliver
to the Inquiry. And, in order to discredit her, he comes up with -
nothing.Yet he calls it something, so as to throw the spotlight off
of the real issue and onto irrelevancies. In this attempt to 'do a
Hutton' - to shoot the messenger so as to distract from the message
- Pleming only shoots himself in the foot. He only leaves the reader
with a gut feeling that, in 955 pages, nothing he says can be trusted.
Pleming is actually unable to fault Deputy-Sister Bigwood. She faced
overbearing obstruction, threats and victimisation, and her actions
were exemplary. In the whole sorry saga, amongst all the NHS employees
who knew about Kerr, Haslam and Bromham - which is to say, fifty,
sixty or more - she was the only one to do entirely the right thing
and pursue a proper complaint against those consultants and managers
who protected the abusers and so miserably failed the patients. All
the same, in amongst the documents, narratives and correspondence
furnished to him by Lin Bigwood - amounting to at least 150 pages,
and maybe twice that - Pleming is sure enough to extract and quote
in his report nothing at all that she says except one 'unprofessional'
phrase from one set of informal notes. (She uses the word 'bullshit'.) Ah, and how about some side issues to cast doubts on Deputy-Sister
Bigwood, and maybe discredit her. Yes, yes, here we are - junior psychiatrist
Mortimer, who at the time, and so as to protect the abuser Kerr, was
busy organising the negligence and harassment of the patient who had
reported the abuse - this miserable apology for a therapist suggests
to the Committee that Deputy-Sister Bigwood 'was not a trained counsellor'.
Aha, gotcha, Deputy-Sister Bigwood! Although there is no evidence
for her inadequacy as a therapist/counsellor, Pleming is pleased to
use the word of someone who is complicit to criminal abuse so he can
write a number of 'points' implying that Lin Bigwood might have 'mishandled'
the patient who told her about the abuse. Oh, and here's something else, thank God! It seems that at the time
of being told by a patient that the psychiatrist Kerr was an abuser,
nurse Bigwood was deputy to a Charge Nurse who she didn't much like.
Let's imply that Deputy-Sister Bigwood was trouble. But don't let's
mention the rest of the record: that her dissatisfaction with her
immediate boss was based in the fact that he was more interested in
image than in nursing realities, and this had repercussions for her,
for other staff and for the patients. Besides, who doesn't find the
boss a bit of a problem? There is no evidence that this dislike affected
Deputy-Sister Bigwood's ability or performance. And indeed it did
not: in the general scheme of things it was trifling. Yet of course, these aspersions are quite beside the point. They
are simply unfounded attempts to discredit the only significant, honest
and dutiful witness, on the NHS side of things, in the whole disgusting
affair. Lin's disagreement with her charge nurse was so insignificant
it could only be mentioned by a lawyer grasping at straws and bearing
a grudge; and her counselling skills were very good: that is why she
was asked to counsel patients. Even supposing her work had been affected
by this 'conflict' with her boss, and supposing she was a terrible
counsellor, what bearing would any of that have on the fact that she
was told that Kerr and Haslam abused patients and that management
should have dealt with it rather than cover it up? Again, at another point in the Report, Pleming
appears to accept a culpable manager's excuse that he didn't take
Lin Bigwood's report of abuse seriously because it was 'long and wandering'.
Perhaps it was, but this very soon became a complicated story with
many abusers and their aides, and the manager should have paid attention.
Others - such as Rugg and Jones - found the report perfectly clear.
(But of course, the manager did read and understand the report. He
was lying to you, Mr Pleming!). Excusing negligence and conspiracy: 'It was the culture/system/structure' Whenever the shameless Pleming invokes 'the culture' this is only
a tawdry excuse for negligence, complicity with abuse and conspiracy
to cover it up. It is outrageous to assert, on page 11: "Our clear impression is of a system that
was difficult and obstructive. It was neither 'user-friendly' nor
designed to ensure that patient safety was paramount." There
was a clear Nursing Code of Conduct in which all staff were trained,
and clear lines of authority so as to report any problem, including
abuse. It was not 'the system' that was difficult and obstructive,
'not user-friendly' and careless of patient safety, but almost every
NHS functionary who was informed of the abuse. By page 13 Pleming is busy accepting the excuses of all those who
failed in their duty, and calling their bad faith and conspiracies:
'a culture'. He also blames the negligence on lack of ability or lack
of training, and the lack of clarity of procedures. Yet unless one
is willing to believe the excuses of the guilty, within the body of
the Report there is simply no evidence for these assertions. At pages
14 and 15 of the Report the stall is set out with a whole long list
of excuses which are mostly beside the point, and for which the Report
anyway provides no evidence - except the whining rationalisations
of the guilty. On page 16 Pleming is so carried away in his spin that
he can write: "At times we felt that the structure of the NHS
complaints system rendered the outcome of these events almost inevitable."
What a let off for the guilty! And what a smack in the teeth for
those NHS employees who did try to stop the abuse and cover-up! Again,
no evidence for this assertion is offered anywhere in the Report;
there are only the excuses of the guilty. It was not 'the structure'
of any system. It was widespread negligence and corruption, for which
a host of corrupt, cowardly and bullying individuals were responsible.
This excuse of 'structure' or 'system' or 'culture' runs as a thread
through the Report. By page 660 there is another false judgement:
"It becomes clear then that the current regulations exclude many
people from making a complaint, who might be in possession of valuable
information about poor performance, unless they have permission to
act as the patient's representative. These include members of staff,
relatives…" [etc., etc….] This is absolutely untrue. There is, and always was, the overriding
duty of care - not only to the individual patient who might complain
of abuse, but to all the other patients at risk. Pleming prattles
about 'the misplaced loyalty' of a professional to his colleagues.
This is utter rubbish. The first duty of any NHS employee is quite
clearly to the patient. Anyone who fails to follow up a report of
abuse, or has his suspicions, fails in his duty to the patients and
- if the abuse is real - ought to lay himself open to the charge of
accessory to a crime. Pleming's willingness to excuse corruption means
that, except for one or two scapegoats whose guilt was blatant, well-documented
and already well-known, the Report tends to find that all those who
failed properly to report or investigate patients' complaints, or
otherwise participated in a cover-up, only made 'regrettable' mistakes.
For example, on the subject of the many negligent GPs, the Report
says: '…while we do not in any way suggest collusion…'
Why not? This simply flies in the face of the evidence. Of course, Pleming has to try to justify the prejudice which runs
through his Report. He does this by quoting the guilty. He is particularly
impressed with what one psychiatric nurse has to say. This nurse testified
that a patient told him that Kerr had assaulted her, and after he
had failed to report the matter and had done nothing to protect her
or the other patients, the nurse felt bad about it. Pleming admires
this self-serving coward for his tardy honesty. He writes up this
admission of negligence as evidence not for the nurse's failure to
do his duty but for 'the culture' at the time. If he approves of a
negligent nurse you can bet Pleming will give more space to a more
senior figure, and even shower him with praise. Sure enough, he is
happy to quote the excuses of the psychiatrist Kennedy as evidence
for 'the culture'. And yet the excuses of this apparently admirable
fellow are followed immediately by pages of evidence which show his
dereliction of duty over at least eight years. But of course, the
Report cannot afford to find much wrong in such a senior figure as
Kennedy, who was Unit and District General Manager for York HA during
the abusive 1980s and Chief Executive for York Health Services NHS
Trust until 1999. At this point it is barely perceptible in the Report
that this 'culture' - which is complicit with long-term serial abuse
- is even 'unfortunate', let alone criminal. And by page 773 this prejudice based in a wish to excuse all but
one or two of the guilty expresses itself in the most bare-faced lie.
Pleming is so intent on trying to make out that 'nobody really knew'
about the abuse, and that it was mainly rumour, that he writes: "[T]here
was general noise but little more." Of course there was much
rumour. But this is largely because, as is clearly substantiated elsewhere
in the Report, fifty or sixty NHS employees, from trainee nurses through
to national officers, were very well informed of a patients' complaints
of abuse, and they did not all keep their mouths shut. Apart from
the fact that over the years there were a number of specific official
complaints made by patients and some NHS staff, most of which were
easily fobbed-off by the corrupt doctors and managers, this is particularly
insulting to those who persevered in their attempts to protect the
patients and stop the cover-up. I mean Lin Bigwood, who pursued her
complaint against Kerr and management for four whole years before
losing her career in the struggle; she was backed by the local members
of COHSE; and Deputy-Sister Kath Little, who may have lost her life
in the course of pursuing a complaint against Haslam. But of course,
what happened to Kath Little and Lin Bigwood is not recorded in the
Report. The Inquiry finds that only two or three local managers are really
guilty of very much at all. And even they are not blamed: when their
action prevented a proper investigation and positively aided and abetted
the abusers Kerr and Haslam, Pleming only finds it 'difficult to understand'
that they did what they did. For the rest, Pleming spreads the blame
extremely thin before he absolves all the guilty with the magical
formula: 'it was the system/ structure/ culture'. Amongst the apologists
for corrupt power - such as Manzoor and Pleming - it is nowadays fashionable
to call any widespread complicity in abuse or corruption 'a culture'.
This all-forgiving euphemism is itself a sign of the sold-out pundit's
degeneracy, idiocy and arrogance, which is no doubt re-enforced by
his Olympian separation from the frightening hurly-burly of real life.
In institutions like prisons, care homes and psychiatric facilities
the abuse of power means real perverts doing really horrible things
to really vulnerable people. But what would Manzoor and Pleming really
know about that - or care? 'Culture' used to mean advancement, not
degeneration: it denoted the intellectual and moral aspirations and
achievements of a group, the sum of its arts, science and customs.
Widespread indifference, cowardice and bad faith, within an organisation
run by callous managers who would much rather bully than listen, is
not made dignified by calling it 'culture'. No matter. Nowadays the
smooth-talking apologists for corruption like to parade their sagacity
by employing the word as a mock-sociological excuse for the barbarism
of individuals and conspiracies. To call widespread complicity with
abuse 'a culture' just because it is far-reaching is only to give
it an excuse. This sophistry, in itself, is an act of cowardice and
complicity. If he had possessed the intelligence and honesty, Pleming might have
discussed the historical setting rather than employed the weak excuse:
'culture'. In 1979 a radical Conservative Government was elected.
It governed for the rest of the time that Kerr and Haslam continued
their abuse. When Lin Bigwood made her complaint against Clifton management
Thatcher was at the height of her power. Having precipitated the highest
unemployment since the 1930s, she was busy attacking the unions. York's
workers were certainly anxious, and it seemed as if those managers
who had job-security (such as in the NHS) felt that, after the 'permissive'
1960s and 1970s, now it was their turn. Many were arrogant and acted
towards the workforce with intentional malice, as if they now felt
that they could get away with anything. And in the case of complaints
about the abusers Kerr and Haslam, they did. Nevertheless, this political fact cannot excuse the complicity of
all those NHS employees who were duty-bound to protect the patients
by reporting possible abuse. Nor was every York NHS employee complicit.
Every now and then, over the years, isolated employees quite properly
passed on a patient's report of abuse to a responsible officer - although,
unlike Lin Bigwood, not one made a sustained attempt to get management
to respond appropriately. The members of York COHSE union branch always
supported Lin in her struggle and, in fact, made it their own. This
is not made explicit in the Report: nowhere is there any proper recognition
of the role played by the union. This is undoubtedly because the active
members of the union at Clifton subscribed to a different 'culture',
one in which the Codes of Conduct meant what they said. Besides, they
did not wish to serve in a regime which now appeared more like a Nazi
brothel than a therapeutic environment. Pleming might have commended all those NHS workers at York who stood
up to support the whistleblower - especially COHSE branch officers
Chris Brace, Mark Whyte, Jim Docherty and Tony Brownbridge. He did
not. Indeed, Pleming might have commended Lin Bigwood, Alan Greenwood,
Kath Little and anyone else who tried to protect the patients and
ended up another victim of the managerial conspiracy. He did not.
I believe that there was a personal as well as a political motivation
for this reluctance. First, the personal motive. Anyone who is complicit with abuse, and
'doesn't want to get involved', and protects the abuser, and make
excuses for his own negligence - all those miserable functionaries
tend to resent bitterly anyone who tries to do the right thing. It
is worse if the dutiful employee dares positively to contest abuse
and corruption. This is because right action throws into high relief
the bad faith of the negligent and complicit. That freak - the whistleblower
- is an embarrassment and an affront: she shows up the cynical sell-out
of all the jobsworths who will not risk 'raising their heads above
the parapet'. Then there is politics. Were Pleming to commend anyone at all for
opposing the widespread complicity that would undermine his pseudo-sociological
excuse for the conspiracy to cover-up the abuse: what he calls 'the
culture within York HA', or 'the structure', or 'the system'. Were
he to commend the dutiful, this would immediately imply that he accuses
the negligent and the conspiratorial. His employers obviously do not
wish for that scandal. For that would lead inexorably to long-running
bad publicity and the expense of another big criminal investigation,
the suspension and trial of twenty or thirty local GPs and probably
as many managers and psychiatrists (most of whom have been promoted
to very senior positions), the likelihood of dozens of civil claims
for compensation on behalf of the abused… No, the Inquiry was always
intended as a whitewash. Bigging-up the recommendations so as to distract from the cover-up
Finally, I believe that Pleming hopes to distract us from the poverty
and corruption of his investigation and the excuses he substitutes
for just conclusions. He hopes to dazzle us with a sparkly display
of his secondary research, his inclusive seminars and his wise recommendations.
He insists that some of his suggestions must be implemented within
the year. Who is he trying to kid? At 995 pages and with 70 recommendations,
would the Minister even glance at his Report? Let's leave aside the
worthy research and the seminars. And no doubt some of the recommendations
are good: if you put a monkey in front of a dart board he might hit
the bull once or twice with seventy throws. But here is a taste of
what Pleming suggests: on page 21, as if it were a novelty which was
not already high on the curriculum, and in the Nursing Code of Conduct
since the year dot, Pleming announces what Basil Fawlty would call
'the bleeding obvious': “Managers and mental health and social care professionals must be
left in no doubt that the breach of professional boundaries with regard
to their patients (service users) is unacceptable, and must always
be treated as harmful. Every effort must be made to prevent all patient
abuse.” Never mind that his whole Report is an exercise in excusing
the cover-up of abuse. Again, so as to excuse all the negligence with respect to the patients'
complaints of abuse, on page 23 Pleming suggests a need for 'patient
champions': someone 'readily available to step in at the outset of
their concern or complaint.' Er - what about nurses, social workers,
other doctors? And - er - how
about really protecting staff who try to stop abuse, rather than harassing
and persecuting them and only paying lip-service to care and justice,
whilst encouraging, protecting and excusing all those who are complicit?
At the next Inquiry, concerning the next 'unfortunate' abuse, we'll
no doubt hear about the need for 'watchdogs for patients' champions
who failed in their duty' - and so it goes, in the neverneverland
of NHS public relations spin. These recommendations really do little more than indulge the usual
lawyer's urge to legislate a specific rule for every conceivable circumstance,
rather than rely on a general ethical principle, such as the Hippocratic
Oath which enjoins doctors to 'Do No Harm'; or, if needs must, one
or two obvious principles such as 'Do Not Use Your Position Of Power
To Exploit The Vulnerable' and 'Always Do What You Can To Stop Any
Abuse That You Encounter'. Although it is a fact which fails to register
in the Report, everyone in the NHS is and always was bound by a professional
Code of Conduct which already was sufficiently rigorous and perfectly
well spelled-out. Moreover, even twenty and thirty years ago, when
we all lacked the benefit of Pleming's wisdom, it was clear enough
that assault and rape were crimes that ought to be reported and stopped.
Almost all of Pleming's recommendations are silly or would add very
little to the protection of patients. However, they play a vital ideological
role in the Report: they are the implicit repetition of Pleming's
myth that there were not at the time of the abuse already sufficiently
rigorous rules and procedures which could have been used to stop it.
The recommendations serve as seventy excuses for anyone who was complicit,
negligent and perhaps a conspirator. It was not the structure/system/culture
of the NHS which was deficient, but only too many of those who held
positions of power within the organisation.
In sum, no-one can have any confidence that this Report amounts
to anything more than a whitewash of a cover-up. Since it is riddled
with dissemblance and constitutes a whitewash of the original cover-up,
the Report is itself evidence that the problem of the abuse of power
still blights the NHS. There is nothing in the Report to persuade
any would-be dutiful reporter of abuse that she would be protected,
and there is much to assure the negligent and complicit that they
certainly do not risk proper investigation and punishment. No doubt
some people will welcome the Report as a successful exercise in damage
limitation. It is actually a disgraceful document, obviously motivated
mainly by cynical thoughts concerning public relations and possible
claims for compensation. It is potentially disastrous for patient
welfare. |
|
©
Asylum Magazine 2002
|