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BlackGem Books & Records |
01 All articles offered for sale are secondhand unless otherwise stated. 02 All articles are offered for sale subject to availability ie first come first served. 03 Payment in GBP is accepted in the form of cheques, postal orders, cash, PayPal, and IMO's. 04 Payment by cheque drawn on a foreign bank will incur a surcharge to recover the UK banks handling charge. 05 Credit & Switch cards are only accepted through PayPal. 06 If any article is not as described then we will make a full refund including the return postage. 07 If when you receive the article you change your mind then please return it at your own expense. 08 Please inform us by e-mail before returning any article for any reason. 09 We aim to describe all our articles offered for sale as accurately as possible. 10 We utilise industry standard classifications and aim to err on the side of caution when describing condition. 11 All postal charges are based on the weight including packaging, the final destination, and service level required. 12 All delivery charges are clearly shown when you place your order or when we have responded to your enquiry. 13 Insurance is not normally obtained unless you specifically request it or we recommend it. 15 Please address all delivery enquiries to enq@blackgem.co.uk. Proof of posting is always obtained. 16 In the event of non-delivery please advise us as soon as practical so that we may make enquiries with the service provider. 17 If there is a problem with the transaction we will do what ever is necessary to obtain a mutually satisfactory outcome. 18 The only personal details kept in our system are your name, postal address, and e-mail address. 19 Occasionally we may notify you of any special offers or articles offered for sale that may be of special interest to you. 14 We are a hobby business with a very small turnover and as such are not registered for VAT. 20 Our terms and conditions do not affect your statutory rights in any way.
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Revised: March 25, 2006.